Keluoda (keluoda.com) has a 1.0 out of 5 rating on OK.one, based on 76 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 99% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.
Most reviewers were let down by their experience overall. Consumers explained that the products delivered bore no resemblance to the promotional images shown online, frequently arriving as poorly printed fabric or low-quality goods instead of what was purchased. Buyers additionally experienced immense frustration when attempting to process returns or contact support, noting that getting a refund was exceptionally difficult and often required intervention from payment providers. The minority of people were satisfied with specific items, mentioning that certain decorative ornaments ordered from the platform met expectations and looked cute. Some reviewers specifically found these small festive decorations to be quite nice additions despite the broader issues.
Auto-generated from all reviews of this business. For reference only.Do not buy anything from this scam company. I ordered a cute dress they bait people to buy and sent something completely different. It was a cheap nylon piece of crap that my grandmother wouldn't have worn. It looked nothing like what I ordered. I shipped it back to them, sent all proof of postal mailing and kept asking for my refund. They kept stalling and 5 months later still have no refund.
Absolute GARBAGE. Nothing like the photos on their website. I wouldn’t even cut this crap up for rags. Knit sweater wasn’t even knitted or a sweater. Denim jeans not made of denim just some cheap nylon with a digital print. I mistakenly thought that as the products were a little pricey that maybe I’d actually get something decent but all I got was scammed for even more. Wish I’d done some research on the company first. Buyer beware. Ought to be illegal. And good luck getting your money back. Just don’t buy from them.
I actually rate this company at 0 stars. This is a perfect example of false advertising. I’m so disappointed. Not only did it take over three weeks to reach me, which was not an “express delivery” as promised, but what I received was the grossest oversized shirt I’ve ever seen. You can imagine my disappointment after looking forward to the cutest knit sweater shown on the advertisement. Returning is impossible, seriously the most ridiculous process you have to pay for. DON’T BUT ANYTHING FROM THIS COMPANY!!
Ordered item 20th November Tracking looked like it was on its way then on 6th January the courier stated "Not with them" Seller asked us to await an update, then later said refunds weren't possible during shipment. Terrible customer service, pathetic product tracking. Luckily PayPal refunded me.
Items received aren't even close to the items pictured on the website. A return policy is listed on the website but there is no way to actually activate a return. This website is a total scam and should not be allowed to continue operating.
The products do not match the description. A return of either the goods or the money is impossible. The advertised express delivery service does not function. Customer service is deliberately designed in a way that prevents any form of refund. The entire system is clearly structured not to resolve customer issues, but to retain the customer’s money at all costs. This is without any doubt the worst store I have ever dealt with.
The product does not match the photos. This company is run by SCAMMERS. The photos look nice, clearly edited, but the actual product is something horrible and does not match the photos at all. I’ve had many deliveries from China before, but I have never received such deceptive junk. It’s IMPOSSIBLE TO RETURN the product — there is no “return item” option, even though it is stated that one exists. I have already sent two complaint emails requesting a refund, and there has been zero response. Customer support does not reply. I strongly recommend staying away from this website.
Wish that I could give NEGATIVE 5 stars! What a scam! I ordered what I thought would be an adorable Under the Sea ornament for my 7 year old. What I got was a photocopied scene in a cheap plastic bulb. I wasted $21.98 on this junk! They offered me a 15% refund, are you kidding me?? OR I could PAY to ship it back. Unbelievable.
Kelouda is a criminal scam based in China. I ordered a sweater from them. They charged me $51.98 through Paypal. Tracking shows it only got as far as Los Angeles. I filed a complaint with the company. They tried to set me up with another company which would charge me $35 to find my order. They also said it had been delivered, but i never got a thing. What a scam. Stars should be absolutely 0. I would strongly suggest never ordering anything from any stores advertising on Facebook.
Terrible. The company sent me the wrong item. They wanted me to return it back to them at my cost which is based in China. The quality is also very low and what you’d expect if it was from Temu. At least Temu prices are fair. Do not use this company.
Same scammers as Genedns.com. They advertise stuff enhanced with A.I. Buyer receives Chinese junk that is Halloween quality shipped from Jerry (001) Yasfbara (Google that one for a shock) in Rancho Cucamonga, CA. When you receive your Halloween costume quality garbage and complain to the company, they tell you that you can ship it back to China, which will cost you about $50 in shipping via US Postal Service… And oh by the way when they get it back, they will deduct the shipping cost from them, sending it to you in the first place from your refund. Your only hope for a refund is if you used PayPal or a good credit card that has your back. Do not buy from these Chinese scammers.
I’ll give negative 5star if I could. Sent me a wrong item. Customer service won’t pay for shipping for returning fee to China. Do buy anything from them unless you want to “donate” them.
The bell ornaments are nice but not the ones I ordered. I reached out to customer service abc now they are claiming not to have the item yet I can still order it off their web. I keep getting messages like this one: Dear customer, hello I'm very sorry that I can't provide a product that meets your expectations. Best regards Mary Avoid this site at all costs.
I also was disappointed with my order. I received a very cheap dress that didn’t look anything like advertised. I didn’t even bother to try to return it because I knew that I just got scammed.
Keluoda is a scam, it is very cheap Chinesee very bad quality. What you receive is not what you order!! Having received the goods, you have no chance no opportunity to return them.
Keluoda website is very slow and service is not good. Not satisfied at all
I ordered a beautiful costume when it arrive it was not what I ordered and was nothing even close it was a sack no stars or moons. Very disappointed
Cheap and simple polyester, with low resolution sublimation printing. No intricacy whatsoever. Was ordered for me as a gift, and he was very sad.
Ordered a quilted bag from company and never received it. Company stated it was delivered on 0ct 28, but never received it. A real scam, do not buy from this company
I was scammed, a lesson in online shopping.
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