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家居与园艺

KGORGE

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342 条评价

3.7342 条评价
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关于 KGORGE

数据更新
网站
kgorge.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
36 条评价
差评回复率
85%(86/101 条)
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商家自述

KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces.With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.

以上内容由商家自行提供,未经平台核实。

KGORGE靠谱吗?

KGORGE(kgorge.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 342 条用户评价,属于家居与园艺分类,口碑一般。评价两极分化:67% 给出 4 星及以上,同时 26% 打了 1 星;商家回复了 85% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the beautiful design, sturdy construction, and overall high quality of the outdoor curtains and custom sunshades. Many consumers mention that the items are very simple to install and do an exceptional job protecting their patios from harsh sunlight and heavy rain. However, some reviewers were not happy with the persistent sagging issue occurring right in the middle of the larger shades. A few other people also felt that the provided measurement guidelines resulted in items that were either too large or did not fit their outdoor spaces correctly.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Long wait for product

Keep in mind that these curtains come from China so if you are not in a hurry you can buy them. Also there is an international shipping charge which comes separate from the price you pay. I have not received the curtains yet but will comment after I get them. Ordered 3 March and it is now 13 march and according to tracking they have not left China yet. Good product and if you don't need it right away I would recommend it. Again keep in mind some credit cards will charge an international fee. mine was $4.59 on a $153 order. I had no idea there would be a charge until it showed up on my credit card.

KGORGE 回复2023-03-21

Dear David Lewis, Thank you so much for your support of us. Sorry for the inconvenience. Because international express may affect the speed of delivery of goods due to uncertain factors such as weather. Your order has been delivered on 2023-03-18 12:52 NEWBURG, MD 20664, Your express has been delivered (Garage or Other Location at Address) In general, it usually takes 7-12 working days, please wait patiently. Thank you for your understanding. Have a nice day! Best regards, Kara

Excellent Quality and Beautiful Color!!!

Thank you for the amazing curtains and the fast delivery! I ordered the Navy Blue velvet curtains for sound and light reduction in a wellness spa. KGorge delivered above and beyond on quality! The material is luxurious and the drape of the fabric sublime. I highly recommend and would definitely buy again!

No communication whatsoever.

No communication whatsoever. Quick to take your money...not so quick to respond. After 3 weeks to the day of purchase and several inquiries they finally replied to my email stating the order would take longer than expected, still no delivery date mentioned but they did kindly offered a $5.00 discount on a $300 item. SMH

KGORGE 回复2023-03-15

Dear Erick Ramirez, Sorry for your inconvenience. The slow logistics because international express may affect the speed of delivery of goods due to uncertain factors such as weather. But we will efforts to improve and thanks for your advice. And we have full refunded to you before. If you have any questions, please feel free to contact us. Have a nice day! Best regards, Kara

Customer service does a lot of work

This view gets 5 stars because while at first I was concerned about not receiving all of my Items, the men and women at customer service were quick to respond, polite, and provided me with all of the tracking numbers for my items. Now that I have all the curtains, I can attest that they are high quality! The velvet is soft and woven to block out light and sound, just as described. The shine of the fabric is very pleasant.

Curtains were exactly what I expected

Curtains were exactly what I expected. Excellent value for the money. They are a light velvet like material, color is beautiful, and they do an excellent job of keeping my bedroom dark when the curtains are down so I am now sleeping through the night. Delivery was prompt.

RETURN RIDICULOUSNESS

I simply asked to return the curtains. And this is the email I received: Thank you for your support. We are very sorry that our product did not meet your expectations. Would you consider giving it to your family or friends? If you want a full refund or a replacement, you need to return this order to us. And the return shipping fee is covered by you, which will cost much time and money. So this is why I suggest you to keep this item. And we can issue you partial refund as compensation. How about that? Look forward to your early reply. Best regards, Kara I find this highly unprofessional and strange! I just want to return my item!

KGORGE 回复2023-02-28

Dear Allison Brickell, Thank you for your support. We have agreed to your return application. Pls check the mail,about you received mail,that's our suggestion. Because we send the product exactly according to your request, there is no problem with the product. And return will waste a lot of your time and extra return fees. It's not worth it! So this is why I suggest you to keep these items. If you have any questions, please feel free to contact us. Have a nice day! Best regards, Kara

Beware of buying from a Chinese company with NO return process.!

Very nice curtains exactly as described and pictured. I ordered these for my mother and she was very pleased with them. UPDATE: because the first pair of curtains was the correct color and size, we ordered the same identical curtains for the other two windows in the same room. The newer curtains were a completely different color, despite having ordered the same thing. Now all three sets need to be returned and there is NO RETURN PROCESS. There is no way to initiate a return on their website, no way to ship the curtains back and even an order number was not provided, just a tracking ID. There was nothing in the box, no copy of the order, nothing. This is the problem ordering goods from mainland China; DO NOT ORDER FROM THIS COMPANY. My mother is now stuck with several hundreds of dollars of curtains she cannot use in the same room.

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