KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces.With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.
以上内容由商家自行提供，未经平台核实。KGORGE（kgorge.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 342 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 85% 的差评；评价主要围绕产品、质量。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company. Customers frequently praise the beautiful design, sturdy construction, and overall high quality of the outdoor curtains and custom sunshades. Many consumers mention that the items are very simple to install and do an exceptional job protecting their patios from harsh sunlight and heavy rain. However, some reviewers were not happy with the persistent sagging issue occurring right in the middle of the larger shades. A few other people also felt that the provided measurement guidelines resulted in items that were either too large or did not fit their outdoor spaces correctly.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Paid for expedited shipping . Package showed up 2 weeks later. Where is my refund?
Dear customer, Really sorry for the inconvenience. We have not received your email about requesting a shipping refund before, so sorry for the bad experience. We have sent your mail of your order shipping fee. Pls check it and contact us with the mail ASAP. Look forward to your reply. Have a nice day! Best regards, Kgorge.com
Very nice curtains and delivered fast! They look awesome!
Brought a sail shade great price and when I had a problem with the one I ordered they replaced it quickly with no problems just wish they had cables instead of nylons straps
Product is decent. Return policy is absurd. For an item that requires a perfect fit, they should be more accommodating for returns. Horribly run business.
Dear customer, Thanks for your support and sorry for the inconvenience. I have not found your order with your name. Could you please let me know your order number or address left on your order? If the product meets your needs, can you tell us the reason for the return by mail? We will try our best to help you. Look forward to your reply. Have a nice day! Best regards, Kgorge.com
Their curtains were not completely blackout so I tried to return them. They emailed back and forth for over a week and kept putting me off. I now have to dispute through my credit card. You have been warned. 7/4/23 Update: After a very extended email convo where they offered $15 back out of $184 to “save me money” due to the cost of returning the items on my own dime ($55 is what it came to), they also threatened that the items must be inspected closely to make sure they can be returned. Two of the packages were never opened, and the ones that were, one was immediately put back while the other was hung up briefly, found faulty, then folded neatly back. I’m waiting to see what they do for the refund. It better be the whole amount. Again, if you want ease of returning and assurance of getting your money back, this is not the purchase for you.
Dear customer, Thanks for your support and sorry for the inconvenience. Could you pls tell us your order number or contact us by mail? I have not found your order with your name. For the received mail, we all reply and make suggestions. Wait for your reply with the mail. We will try our best to help you. Have a nice day! Best regards, Kgorge.com
Ordered $60 in fabric swatch samples over two weeks ago. Never received order. Called customer service and was given an excuse of shipping issue and was asked to "be patient" and my order will be expedited. After being patient, still no order or communication. Now when I call number provided, the call rings once and hangs up! This is a scam company! I'm glad I didn't actually try to buy the $600 outdoor curtains I ordered the samples for! Beware! Use Amazon instead.
Dear customer, Thanks for your support and sorry for the inconvenience. Pls don't worry, your order will be delivered soon and we have sent the logistics information to your mailbox. And we are not a scam company, please check our website. https://www.kgorge.com/pages/about-kgorge We are committed to continuously improving the shopping experience of our customers. Look forward to your early reply with mail. Have a nice day! Best regards, Kgorge.com
I ordered several large custom outdoor curtains for my patio (14 ft by 8 ft). Kgorge was one of of the few companies I could find that could produce curtains in the size I needed. My order shipped much faster than I was expecting. I received my order in less than 2 weeks after placing the order which I thought was very impressive given the fact they were custom made. The curtains are very good quality. I have some similar, but smaller curtains, from Pottery Barn and the quality is nearly identical. I ordered my curtains with the loops at the bottom along with the weight bags to keep the curtains from blowing so much in the wind. I would definitely recommend Kgorge if you need outdoor and/or custom curtains and I would not hesitate to order from them again.
DO NOT BUY! Kgorge is not a reputable company. They made a mistake on the order, and sent something different than ordered. Extremely poor customer service, and would not rectify the issue. Never buy from Kgorge, you will lose your money. I wish I could put 0 stars.
Dear customer, Really sorry for the inconvenience. I have not found your order with this name. Could you please let me know your order number or address left on your order or your order e-amil? Although we did carefully check the order and the package to make sure everything was in a good condition before shipping out, we are still very sorry for the trouble that has brought to you. Is that possible to bother you taking some pictures which can show this problem specifically and send them to us with mail? Or a video? We'll send you a solution after verification. Please don't worry. Look forward to your early reply. Have a nice day! Best regards, Kgorge.com
I ordered a sun shade on May 18th. With no information about shipping except that it is “free” I assumed it would be a week or two before arriving. After two weeks I reached out to them via email. They responded with “it’s been busy so it will take a while to arrive”. I asked for tracking info and a delivery company, with no response. It is now June 14th and still no response. After three weeks I sent another email demanding my product or a refund, and they asked for a few more days. Still with no defined shipping info. SCAM. I’m going to buy another sun shade and if the one from KGORGE comes, I’ll be surprised.
Dear customer, Really sorry for the inconvenience. Because international express may affect the speed of delivery of goods due to uncertain factors such as weather. But I have urged our logistics staff for you, your order is in transit now and we will set your order as priority delivery. Please don't worry, it will delivered soon, please wait patiently. And we have emailed you about the shipping status of your package and our apologies and some compensation. Look forward to your early reply. Have a nice day! Best regards, Kgorge.com
I actually ordered the wrong color, my mistake but was told to keep them "cuz" it was too difficult to return them. Really? There is no return policy. I admitted my error and just want to exchange them, but apparently that's not their policy. Not at all satisfied and will let others know not to order from KGeorge.
Dear customer, Thank you for your support and sorry for the inconvenience. That is only a suggestion, you can consider it. But if you insist on a refund or exchange, we also can agree to your request. We have also provided you with a return address by mail. And we will provide you with information according to the corresponding rules. Please refer to our return policy: https://kgorge.com/pages/return-refund-policy Look forward to your early reply with mail. Best regards, Kgorge.com
Fast delivery. Curtains were perfect. Right color, length and great fabric. Perfect fit. This is my second purchase and I’m very happy with the quality of the curtains I received.
Great Service, Fast Delivery and Great Quality. Love Them!!!!
The color, fabric, and tiebacks were as described and of excellent quality. I would recommend this seller to anyone.
The cover is oversize. Could not return!
Dear customer, Thank you for your support and sorry for the inconvenience. We send the product exactly according to your request, there is no problem with the product. And your order has exceeded the returnable time. Please refer to our returns policy: https://kgorge.com/pages/return-refund-policy According to our return policy, this situation is not allowed to return. *Remorse return requests made after 14 days of receiving the product will NOT be accepted. We also send you a mail about it and wait for your reply. Have a nice day! Best regards, Kgorge.com
The tarp was great - good seams, edge reinforcing seems solid, good color. We will see how it holds up over the summer and Fall
Excellent service. Responded to questions immediately and I felt confident in my order. Received shipment in more than adequate time and was not disappointed in the quality. Wish all company’s were as accommodating .
KGEORGE is the best. Great customer service and high quality products!
Curtains arrived and are just what we wanted. Like the canvas and the light that passes though. (white) had gray before and were just too dark.
This was my second order for this curtains. My first is not up and was for an outdoor covered deck. This set is being used at our business in our bridal suite area and we love them. They came two days after being ordered. The quality is good. You cannot see through them so it provided the privacy we were looking for. We will be ordering more.
Order was delivered in a timely manner. The fabric is amazing and looks great. Used them outside and they look elegant. Definitely pleased.
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