Koinly

Hi Darius, Thank you so much for your kind words! 😊 We’re really glad to hear that your experience fixing your taxes was simple, clear, and easy to follow. That’s exactly what we aim for when designing the platform and supporting our users. If you ever have any questions or need help in the future, our team will be happy to assist.

Hi Tom, We’re sorry this experience didn’t meet your expectations. We’ve reached out to you directly so we can better understand what happened and help you as best we can.

HI Ben, We’re sorry to hear you’ve had a frustrating experience. We can see you’ve already been in touch with our support team regarding this, and your case has been escalated for further review. We’ll continue following up with you directly so we can explain things clearly and make sure this is handled properly.

Hi Ken, Thank you so much for your kind words! 😊 We’re really glad to hear that our support team was responsive and that the step-by-step guidance helped you fix your transaction labels correctly for tax purposes. Getting those details right can make a big difference, so it’s great to know the instructions were clear and helpful. If you ever have any other questions or need assistance with your reports, we’re always here to help. Thanks again for taking the time to share your experience!

Hey Robert, Thanks for taking the time to share this! 😊 Great to hear the platform’s been making things easier for you.

Hey Treetoplake, Thanks for the update! Really glad we could get this sorted for you. 🤩 Appreciate you coming back to share the outcome, and if you need anything in future, just let us know. 😊

Hi Gary, Thanks for the kind words! 😊 Glad Aria could help get things sorted and steer you in the right direction. We’re always here if you need anything else.

Hi Sung, Thanks for your feedback! 😊 Glad Konstantinos could help, I’ll be sure to pass that on! 🙌

Hi William, Thanks so much for the kind words! 😊 We’re really glad you found the reports comprehensive and the experience a positive one. Appreciate you taking the time to leave a review!

Hi Noni, Thanks for being with us for so long! Glad Koinly’s helped make more complex tax returns manageable, and that the team’s been there when you’ve needed support. 😊

Hi Alex, Thanks for the feedback! Glad Koinly helped make a usually daunting process feel much easier 😊

Hey François, Thanks for taking the time to leave a review. Happy to hear Koinly’s been an efficient and reliable option for you. 🎉

Hi Jesko, Thanks for taking the time to leave a review. It’s good to hear Koinly’s been able to support more complex crypto activity, and we appreciate the recommendation 👍

Hey Artur, Thanks for taking the time to share this. It’s good to hear Koinly’s handling of data from multiple sources has made a difference 😊

Hi Opt-out Thanks for the feedback! Glad you found the platform easy to use and that the explanations and options were helpful 🙌

Hey Greg, Thanks for the feedback! Glad the setup and API syncing were quick and that the reports made submission straightforward 🙌

Hi Tenzin, Thanks for the feedback! Really glad Koinly’s been helpful for handling your crypto tax calculations, and we appreciate you recommending us to others 🙌

Hi Adz, Thanks for the feedback! Great to hear the platform’s been easy to use and that our support team could help when needed 🙌

Hi Richard, Thanks for the kind words! Really glad the team could help and that everything went smoothly 🙌

Hi Maldred, Sorry to hear this, that’s not the experience we want anyone to have. We’ve reached out to gather a bit more info so a member of the team can look into this properly. 😊