Kole Imports & Closeouts

Dear Mr. Yoder , Thank you for taking the time to share your feedback regarding your recent order with us. We sincerely apologize for any inconvenience or disappointment you may have experienced, and we appreciate your patience in bringing this matter to our attention. We understand your frustration, and we are committed to resolving this issue promptly. Our team has already begun investigating the details of your order to identify where things went wrong. Rest assured, we take your feedback seriously, and we are dedicated to improving our services. Our goal is to ensure that you receive the quality products and service that you deserve in a timely manner. We will be in touch with you shortly to discuss the specific issues you encountered and work towards a satisfactory resolution. Once again, we apologize for any inconvenience this may have caused, and we appreciate your understanding as we address this matter. If you have any further questions or concerns in the meantime, please don't hesitate to reach out to me directly my email address is [email protected] and direct phone number is 424-246-5568 ext.101. We do value your business and would like to make this right for you. Thank you for choosing [Your Company Name], and we look forward to resolving this issue to your satisfaction. Sincerely, Michael Franco Customer Service Manager 24600 Main Street, Carson, CA 90745 (310) 834-0004 ext. 193 (424) 246-5568 ext. 101 Business Hours: 7:00 am – 3:45 pm (Pacific Standard Time) www.koleimports.com

Hello Ms. Balcerzak Thank you for placing your order with us! I will review over your order and send you an shipping status update by today. Regards Michael Franco Customer Service Manager [email protected] 1-800-874-7766 ext. 193

你好 感谢您就订单向我们分享反馈。对于回复延迟我们深表歉意，希望能尽快处理此事。请通过邮件或电话直接联系我。我的联系方式已在下方邮件签名中提供。 此致 Michael Franco 客户服务经理 [email protected] 1-800-874-7766 分机 193

你好 Lissette，感谢你与我们分享关于订单的反馈。我们今天会联系你，解决你订单的售后问题。