For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home & Garden

Kole Imports & Closeouts

Claimed

102 reviews

4.0102 reviews
Write a review

About Kole Imports & Closeouts

Data updated
Website
koleimports.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
23 reviews
Replies to negative
57% (13/23)
Do you own Kole Imports & Closeouts? Claim this profile for free and start replying to reviews.

About this business

Kole Imports & Closeouts is the leading wholesale supplier of general merchandise for any business, organization or value seeker

Is Kole Imports & Closeouts legit?

Kole Imports & Closeouts (koleimports.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 57% of negative reviews; 23 of them were added in the last 12 months. Last updated 2026-08-30.

What people say

Be careful with this supplier

I made a test purchase so I wouldn’t have to invest a large amount of money right away in products from a supplier I hadn’t dealt with before. One of the three items arrived damaged. I contacted support, and they asked me to provide photos, the invoice number, and the product name (including the SKU). After I did that, they didn’t respond for several days. After I sent a request to check the status of this case, I was again asked to provide details about the damaged product. I provided the details again and waited, but once again, no one responded for a week. I emailed them again to find out the status of the case. As a result, I haven’t heard back from anyone for a long time, and they’re simply ignoring me. I don’t recommend doing business with them, as you might receive damaged goods and no one will refund your money.

Superb service

The service was superb! The ordering process was smooth, and my items arrived in about 10 business days from the time I placed my order, which was great. I’ve always considered Kole Imports & Closeouts my go-to for bulk purchases because of their reliable products and fast service. The only reason I’m giving four stars instead of five is that previous purchases didn’t require a minimum order amount, but now there is a minimum requirement. I had to search for additional items just to meet the minimum, which was a bit disappointing. Other than that, I’m very pleased with my overall experience and the quality of service received.

I ordered Blank Note cards with joy

I ordered Blank Note cards with joy. I find so many are shifted to the point I can't use them. They were stacked, so part of the edges have been bent. Making the top layer not able to adhere. For the price, I was able to continue my stress crafting. I did not bother to call them because they don't answer the phone. It needs to be stated for future sales.

Reply from Kole Imports & Closeouts2025-09-25

Hi Sharon, Thank you for sharing your experience with us. We’re truly sorry to hear that some of your blank note cards arrived bent and unusable, that’s certainly not the quality we want for our customers. We also apologize if you had trouble reaching us by phone, your feedback is important, and we’ll make sure it’s shared with our team to help improve both product handling and customer support. We appreciate your honesty in pointing this out for future customers, and we’d love the chance to make this right. Please reach out to us directly at [email protected], and we’ll be happy to assist you.

Better prices than bulk items on Amazon

I've ordered bulk items from Kole Imports several times now and I have always had a positive experience. Items arrive within a reasonable amount of time, and the order process is easy. I only gave 4 stars because I am typically ordering cases of hand mirrors and there are always a few mirrors broken when they arrive. Not sure if there is a way to fix this problem. I also work for a non-profit and wish there was an option for tax exempt grantees to receive this discount. Overall, I would recommend this business because they are one of the few places I can find affordable hand mirrors in bulk.

I consistently have orders where a…

I consistently have orders where a handful of items are damaged. THEY CANT FIX them! Yes, they will reimburse me. But what I need are just six more items. I cannot order them because I’m not at the ordering threshold. It’s a huge issue!!

Reply from Kole Imports & Closeouts2025-09-25

Hello Ronda, We’re so sorry to hear about the damages in your orders. While we do issue reimbursements, we understand you’d prefer replacements. Due to our order minimums, we’re not able to send small replacement shipments, but we’re working to improve packaging and reduce damages. We truly value your feedback and will do everything we can to make your experience better.

Products, Prices, and Customer Service. What's not to love?

I play Santa every year, so I'm always on the lookout for bulk items to include in the kids' gift bags. Kole has some unique items that really add a spark of joy to their faces! The products arrived early and were packed beautifully. 100% love Kole Imports!

People also looked at