Leafwell

Hello Daniel! Thank you for taking the time to leave us feedback, so that I can assist. In your state, after you have been approved by a provider and submitted your application to the state, it can take the state up to 30 days to process the application. Once approved, you will receive an approval email. I understand how important it is to be able to access your medication as soon as possible. I apologize for the delay, inconvenience, and any confusion. I will notify our escalation team and ask that they reach out to see if there are any other questions we can answer. If you have questions before they reach out, please email us at [email protected].

Hi Cory! I appreciate you taking the time to leave us feedback so that I can assist. I understand how important it is to have a digital copy of your certification/card, so that you can access your medication while you're waiting for the physical copy to come by mail. I apologize for any frustration or inconvenience caused. I see the digital copy was uploaded after your appointment and should have been emailed to you. I will notify our escalation team and ask that they reach out to make sure it was received. If you have questions before they reach out, please email us at [email protected].

Hello Charlene! Thank you for taking the time to leave us feedback so that we can try to assist. I understand how important it is to be able to renew your expired card, and we would love to help you with this. I don't see where you left an email address associated with this review, and I am unable to locate a chart with your name. I would still really like to help. If you would like to, please send us an email to [email protected], and make it to the attention of the escalation team. I will let them know to be on the lookout for your message, so that we can assist.

Hello Roman! Thank you for taking the time to leave us feedback so that we can correct this issue. I know how important it is to be able to complete the state application, so that you can access your medication. I apologize for the inconvenience and delay. I will notify our escalation team and ask that they reach out you.