At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
We're thrilled to know your first two bikes have served you so well! We truly appreciate your kind words about our products, customer service, and overall experience. Thank you for being a valued member of the Lectric family, we look forward to being part of many more rides to come.
C
Coleen · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
自行车本身就很好
自行车本身非常好。当我打电话说我的车头灯有问题时,立即得到了解决。很棒的客户服务。
Lectric eBikes 回复2026-08-03
Hey there Coleen,
Thank you so much for the review! We really appreciate the kind words and we're thrilled to hear you are enjoying your bike! I apologize that your headlight had issues but am so happy to hear we were able to get it resolved!
Providing reliable, responsive, and professional customer service is one of our main goals! Don't hesitate to reach out if you have any further questions!
T
Timothy · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·
★★★★★
情侣问题
情侣问题
1.无说明书
2.免费冷却器很好,但没有什么可以安装的
3.没有镜子
Lectric eBikes 回复2026-08-04
Hi Timothy,
Thank you for your feedback! We appreciate you sharing your experience.
After reviewing your order, I confirmed that mirrors were not included with your purchase, but they are available to order separately if you'd like to add them. Our manuals are available online so we can keep them updated with the latest information and improvements.
We appreciate your support and hope you continue enjoying your ride!
J
Johnny · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
快速运输
运输快捷,组装方便,孩子们绝对喜欢它!
Lectric eBikes 回复2026-08-04
Hi Johnny,
Thank you for the great review! We're glad to hear your order arrived quickly, assembly was easy, and the kids are loving it. We appreciate your support and hope you all enjoy many more rides together!
R
Rod · 写过 6 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
交货和包装非常好
交货和包装非常好,自行车就是您广告的一切,谢谢
Lectric eBikes 回复2026-08-02
Hi Rod,
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that your bike arrived quickly, safely packed, and lived up to expectations. Wishing you many great rides ahead!
Hello Elizabeth,
We are sorry to hear about this experience as that's not the level of service we strive to provide to our customers. Please email or call our customer service team so we can investigate the discrepancy for you.
Again, we're apologize for the miscommunication, and appreciate you giving us the chance to make it right. We're looking forward to assisting you!
J
Jose · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
很棒的客户服务!
Lectric eBikes 回复2026-08-01
Hi Jose, thank you so much for taking the time to share this! Providing top-notch customer service is our top priority, and we’re so glad we could help. Happy riding!
Hi David, thanks for sharing your feedback! We’re delighted to hear you had a great experience with our team and are loving your trike. We’re rooting for you as you work toward your health goals!
Hi Kevin, thanks for the great feedback on your bike’s build quality and fast shipping! We’re sorry to hear the mirrors fell short of your expectations. We appreciate you sharing and will pass this along to our team.
Hi Mike,
Thanks for sharing your experience! We love hearing that everything from navigation to unboxing was easy peasy. We hope you’re having a blast out on the road!
S
Steve Derrick · 写过 2 条评价 · 已认证 · 体验于 2026-07-01 ·
★★★★★
Lectric 拥有最好的客户服务……
Lectric 拥有我有幸合作过的最好的客户服务部门
Lectric eBikes 回复2026-08-01
Hi Steve,
Wow, thank you for the high praise! Providing helpful and friendly service is our top priority, and we’re thrilled to know we made such a great impression. We appreciate your support!
T
Terri · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
很棒的自行车,而且非常有趣。
Lectric eBikes 回复2026-08-01
Hi Terri,
Thanks for sharing the love! We’re thrilled to hear you’re having such a blast on your bike. Happy riding!
Hi Brian,
Thanks for the great review! Knowing our bike is getting you back out on the road and tackling those hills brings a huge smile to our team. Here’s to many more great rides ahead!
C
Cheryl · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
有史以来最好的客户服务。我喜欢我的自行车,并且已经让另外 3 个人购买了一辆。
有史以来最好的客户服务。
Lectric eBikes 回复2026-08-01
Hi Cheryl,
Wow, thank you so much! Hearing that you love your bike is fantastic, but knowing you’ve recommended us to 3 other people means the absolute world to us. We’re so grateful for your support and happy to have you all in the Lectric family!
R
Ralph Voegele · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
喜欢自行车
喜欢自行车。不幸的是,我订购的一套镜子中的两块镜子中的一面坏了。 我怎样才能再给我寄一份?
Lectric eBikes 回复2026-08-02
Hi Ralph,
Thanks for sharing your love for the bikes! We’re very sorry that one of your mirrors didn't make it to you intact. Please reach out to us at [email protected] or (602) 715-0907 for assistance. We look forward to helping you!
Hi Robert,
Thanks for your review! We’re glad your delivery was quick, though we apologize for the issues with the accessories and the motor behavior. We look forward to your call so our support team can get this sorted for you.
K
Kevin · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
易于设置且骑行充满乐趣
Lectric eBikes 回复2026-07-31
Hello Kevin,
We appreciate the 5-star review! We are happy to hear that the bike was easy to set up, and we hope you continue to enjoy the bike! Happy riding!
Hello Leslie! We are so happy to hear that you love your bikes and that you made adjustments to make it unique for you. This is what we hope all of our riders can experience. We are also glad that the shipping process was quick and easy! We take a lot of pride in our customer service, so we're happy we hit the mark for you.
R
Robert · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
很棒的自行车
很棒的自行车,及时的交货以及出色的信息和支持。
Lectric eBikes 回复2026-07-31
Hello Robert, thank you for the review! We are happy that you like the bike and had a positive experience with our team. Happy riding!
Hello Mel, thank you for the 5-star review! We strive to provide exceptional customer service to our riders, so we are thrilled to hear that you've had a positive experience with our team. Feel free to reach back out if you need additional assistance in the future. Happy riding!