Lectric eBikes

Hello Mark, Thank you for the 5-star review! We're happy to hear our website and videos helped you feel confident before your XP4 750s even arrived. It's great to know everything showed up in perfect condition and that you're both enjoying your rides together. Thank you for choosing Lectric, and we wish you many happy miles ahead!

Hey Ronnie, thank you so much for the positive review! We are so happy that you love your bikes and have had a positive experience with our company. Happy riding!

Hey Eric, thank you so much for the 5 star review! We are happy to hear that you had a positive experience with our team and that you like our products. Happy riding!

Hey Paul, thank you for the 5 star review! We are happy to hear that the bike was easy to assemble and that you are enjoying your new eBike. Keep us updated on your adventures and happy riding!

Hey there! We are so happy to hear that our video was able to make the assembly easier for you. We strive to create our bikes in a way that makes it easy to assemble, learn, and ride, so we are glad that we hit the mark for you. Happy riding!

Hey Jeff! We are so happy to hear that you are loving your XPress2 and already logged 300 miles! Keep us updated on your fun adventures.

Hello Mack, Thank you for taking the time to leave us a review! We're happy to hear you're enjoying your bike and that you had a positive experience with our customer service team. We also appreciate your feedback regarding shipping, as we're always looking for ways to improve. Thanks again for choosing Lectric!

Hello Mike! Thank you for all the kind words. We are so happy to hear you are loving your bike so far! It is the best to have friends to ride with. Definitely keep us updated on all of your adventures!

Hello Larry, The whole experience with the canceled label, the partial shipment, the runaround is not the standard we should be setting, and we completely understand your frustration. We're going to do better. We're having a team member reach out to you directly to review the situation and assist you further. Thank you for taking the time to lay it out so clearly. Feedback like this is how we fix the process. We'll be in touch soon.

Hey there Joshua! Thank you for making us aware of this issue! We sincerely apologize for the inconvenience, this is not the experience we want for any of our customers, and we understand how disappointing it can be to receive your order in anything less than perfect condition. We're committed to providing both high-quality products and exceptional customer service. We take great care in packaging our bikes, but unfortunately, shipping-related damage can occasionally occur. We have located your account and will have a representative reach out to better your experience.

Hey there! Thank you so much for leaving us a review! We are so thrilled to hear you are loving your XP4 750. Providing high quality and affordable bikes is something we are super passionate about, so your feedback is greatly appreciated. We really appreciate your choice to ride with Lectric!

Hey there Paul! Thank you so much for leaving us a review, your kind words do not go unnoticed. We're so glad to hear that your bike was quick and easy to get ready, your delivery was fast, and that our support videos were helpful throughout the process.

Hey there Richard! Thank you so much for the review! We are so glad we were able to get everything sorted out, and we sincerely apologize that your bike had some issues 3 miles in. We located your account and will have a representative reach out shortly.

Hello Bruce. We're really sorry to hear that your experience wasn't a good one. That's genuinely disappointing to read, and we want to apologize for falling short of what you deserved. We take feedback like this seriously, and we'd love the chance to make things right. If you're open to it, please reach out to our customer service team directly at your earliest convenience so we can look into what happened and find a solution for you. Your satisfaction matters to us, and we want to do everything we can to turn this around. We hope you'll give us that opportunity.

Hey there Robert! We really appreciate you leaving a review! We are so happy to hear that your bike was easy to assemble, all parts were included, and most importantly it has been fun! We truly appreciate you choosing Lectric Bikes and taking the time to share your experience. We hope you enjoy many great rides ahead, and if you ever need anything, our team is here to help.

Hello Jason, I sincerely apologize for all the inconvenience! We definitely want to get you helped out as soon as possible. I was able to locate your account and will be having a representative reach out.

Hey there! Thank you so much for your review. We are sorry to hear that the shipping box arrived in rough shape, and that it caused damage to the rear fender and seat post. That's not the unboxing experience we want for anyone. We're really glad to hear our customer service team was able to jump on it and get those replacement parts out to you quickly. We're committed to making things right when they go wrong, so it means a lot to know they took good care of you. If there's ever anything else we can help with, don't hesitate to reach out.

Hi there! Thank you so much for the review. We really appreciate the kind words! We are so happy to hear you are loving your bikes so far. It's especially rewarding to know you enjoyed your first bike so much that you came back for a second one within a week! We truly appreciate your trust in us and are glad everything has been going smoothly so far. If you ever have any questions or need assistance in the future, our support team is always here to help. We hope you enjoy many miles of fun and adventure on your new eBikes!

Hey Jessica! Thank you for the positive review. We are happy to hear that you love your bike and that it arrived quickly. Happy riding!

We appreciate you taking the time to leave us a 5 star review! We hope you are enjoying your new eBike!