Lensalter（lensalter.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 64 条用户评价，属于健康与医疗分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 88% 的差评。数据最后更新于 2026-08-10。
眼镜很轻且脆弱，很容易破碎。他们到达时，其中一个镜片上有划痕。显然他们弄错了我的处方，因为当我转过头时，我的视力就会变得模糊。 （我的普通眼镜不会发生这种情况。）
We’re sorry that you didn’t have a perfect shopping experience. We have a return and exchange policy on our website, and if there is any issue with the product, we can help arrange a refund or exchange. Please feel free to contact us at [email protected], and we will do our best to resolve your concern as quickly as possible. Thank you for choosing LensAlter glasses! ✨
他们太糟糕了。 我在订购眼镜时发送了我之前眼镜的尺寸。 他们没有给我任何关于我什么时候能拿到眼镜的最新消息。 当我收到它们时，它们适合 8 岁的孩子。 半美元一块的空间不可能容纳渐进镜片。 如果我可以给他们 0 我会给他们
We’re sorry that you were not satisfied. We do send email notifications for both shipping and orders, but it’s possible they went to your spam folder and were missed. Regarding the lens size issue, we can assist with an exchange or refund. Please contact our customer service team at [email protected] for further assistance. Thank you!
品质、工艺和对细节的关注！美妙的设计，轻巧！
他们到达时受到了很好的保护，没有受到任何损坏。我肯定会再次购买它们。
在看到我女儿从这家公司购买的独特眼镜后，我从Lensalter购买了眼镜，非常棒！ 我非常喜欢这些眼镜，所以我立即回到那里并订购了另一种款式，以便我有选择。 我从来没有拥有过一副如此轻巧、如此坚固、如此独特、或者无需从盒子中取出就可以完美贴合的眼镜。 他们现在有粉丝了，我爱他们。 我是一位年长的女性，一生中拥有一次有趣的眼镜真是太有趣了。
早在 2023 年，我就赢得了一些三丽鸥眼镜的赠品。我正在和这家公司谈论如何获得眼镜之类的事情，他们突然就忘记了我。几个月后，我联系了他们，当我免费赢得了它们时，他们的表现就好像我要从他们那里购买眼镜一样！我提醒他们，他们再也没有说过任何话。从那时起，我一直试图联系他们以获得他们的帮助，但我从未得到回应。这是非常令人失望和不尊重的，这表明他们更关心金钱而不是自己的声誉。
We're sorry to hear that you're disappointed with our giveaway campaign. Could you please provide your Instagram username so we can review our previous conversation and participation records? Since LensAlter was founded, we have successfully hosted dozens of giveaway campaigns. We always announce the winners on our social media channels, and many of our winners have shared their prizes and experiences with our brand on their own social media accounts. This is the first time we've encountered a concern like this. If you believe there has been an issue, please send us any relevant screenshots or other supporting evidence. We'll carefully investigate the matter and do our best to provide a fair and appropriate resolution. Thank you for your understanding, and we look forward to resolving this with you.
警告！它说您可以在 14 天内退货。这是错误的。他们将退还一半的镜头费减去运费。眼镜非常便宜而且做工很差。
We sincerely apologize for any inconvenience. As our glasses are custom-made products, they are not eligible for returns or exchanges. This policy is clearly outlined on our website before purchase. We truly appreciate your understanding and support. If you have any other questions or concerns, please don't hesitate to let us know—we're always happy to help.
客户服务很棒，最重要的是！他们总是确保我的每一步都感到满意。我向有需要的人推荐我的眼镜，并得到了很多赞美！
我的眼镜很漂亮。它们完美契合，而且非常独特。
Thank you, Angela! We're so happy to hear your glasses fit perfectly and you love how unique they look. Enjoy your beautiful new look! ✨
很高兴我在 Facebook 上看到了一则无框眼镜的广告，这正是我一直在寻找的。从未听说过该网站，但尝试了一下，首先我想评论一下他们的诚实和正直。我一直以为我需要渐进镜片，但订购后，他们给我发电子邮件确认我的处方没有 ADD，他们修复了它并改为单光，并向我退还了差价，而无需我询问或任何其他事情。这让我印象深刻，因为我过去从其他网站订购过眼镜，但他们从未向我指出这一点或解释我可以选择更便宜的选择。不管怎样，到美国的运输还不错。我的处方很完美，眼镜也很可爱。希望将来再订购一双猫眼或圆形的。
Thanks for the feedback! We're so glad we could make things right for you. We value your trust and can't wait to see you back for your next pair! ✨
我喜欢我的眼镜，当我戴上它们时，我什至根本感觉不到它们。他们太漂亮了😍🤧💗 很高兴我尝试一下。现在我打算再买一副，但太阳镜😂
Thank you for the wonderful feedback, Catherine! We're so glad you love your new glasses and that they are super comfortable. We truly appreciate you giving us a try and are excited for you to find your next perfect pair of sunglasses soon! 😊
我很欣赏它的价格、设计和合身性。然而，边缘非常锋利，在某些情况下足以刺穿皮肤并流血。而且，它们非常脆弱。只需要一滴水和错误的角度，镜片就会折断。它们看起来很华丽，但对待它们却像瓷器一样。它们无法像金属框架那样承受打击。
We sincerely apologize that your experience fell short of our standards. we deeply value your feedback and will be using it to improve our quality control moving forward. Thank you for letting us know.
不要在这里花钱。 84 美元的眼镜感觉马上就要碎了——可能值 10 美元？ 大约花了两个半星期才到达。非常失望。
We sincerely apologize that the quality didn't live up to your expectations and that the shipping took so long. This is not the experience we want for our customers. We are reviewing our production and logistics to ensure this doesn't happen again. Thank you for your honest feedback—it helps us improve.
这是另一副镜片的替代品，其中一个镜片的处方已关闭。不幸的是，这也是不对的。 😔 他们也很不舒服。无论如何，我试着穿上它们，但看起来它们会被扔进垃圾桶。取消处方让我头疼。
So deeply sorry we couldn't get this right for you. Thank you for your incredible patience through all of this.
总的来说，我戴眼镜的体验非常棒！购买时，我不确定我的 DP 尺寸是多少，所以我没有放下它，但是该公司很棒，主动联系并发送了一个应用程序，我可以在其中拍摄自己的照片，它会为我计算 DP！交货也很棒。保护良好且非常可爱的眼镜盒和擦拭巾。合身度非常完美！过去我通常讨厌戴眼镜，但现在我很喜欢它们！我是一名美甲技术人员，所以它在工作时可以全面保护我。我的客户也给了我很多赞美！以至于他们自己也买了一双！与那些想要为“名牌”镜架收取 400-500 美元的价格的大公司相比，价格一点也不差。我想要可爱又实用并且可以更换镜头！！！我很快就会在这里购买一套新眼镜，因为现在我想要一副眼镜来搭配衣柜！ 💖💖💖
Hi Kathrine, wow, thank you for the incredible 5-star review! we're so happy our app helped with your PD and that you love the fit. Really appreciate your love!
老实说，从接待员到医生，每个人都很棒，谢谢
Hi Aimee, thank you so much for your kind words! We truly appreciate you choosing us!
有很棒的眼镜！小问题是它们对我的脸来说有点小，但我很容易就解决了！我很高兴我从这里订购
So glad you could fix the size easily! Thanks for the honest feedback and for being such a great customer. 💕
非常漂亮的眼镜，这是另一副 LensAlter 😍我喜欢它
So thank you for trusting us again. Truly appreciate it. ❤️
我之前写了一篇很差的评论，但服务却呈指数级改善。当我第一次发现它正在运输时，这不是他们的错。 眼镜令人惊叹。漂亮的工作。当我穿着它们时，我感觉很漂亮。它们有点难以适应，我认为它们比我平常的更强，但我喜欢它！唯一的问题是他们有点弯曲，但我不认为这是他们的错。
We’re so touched you updated your review. Thank you for sticking with us—it means everything. Enjoy your beautiful new look! ✨
共 64 条符合条件的评价