客户服务很棒
Lightspeed HQ 回复2026-03-09
Hi Ted, We appreciate your kind words - So happy to hear that you had an amazing customer service experience with us! All the best, Your Lightspeed Team
关于 Lightspeed HQ
数据更新- 网站
- lightspeedhq.com
- 分类
- 电子与科技
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 101 条评价
- 差评回复率
- 100%（35/35 条）
是 Lightspeed HQ 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Lightspeed HQ靠谱吗？
Lightspeed HQ（lightspeedhq.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：62% 给出 4 星及以上，同时 31% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
用户怎么说
出色的客户服务体验
我的公司需要升级我们的 POS 系统，并决定升级到 Lightspeed X。分配给我们的客户主管 Genevieve Henning 与我们合作非常愉快！在我们继续设置帐户之前，我们遇到了一些障碍。然而，Genevieve 对我们非常耐心，使整个注册/入职过程顺利且无压力。她甚至让我们获得了一些特殊福利的批准，我们对此深表感谢。吉纳维芙是一位明星，我们感谢她在与她一起工作的几周内的友善和专业精神。
Lightspeed HQ 回复2026-03-06
Hi Courtney, We're happy to hear that the upgrade to Lightspeed X and the onboarding process were smooth and stress-free! We appreciate your kind words - we'll pass them along! All the best, Your Lightspeed Team
良好的客户服务
良好的客户服务，简单的说明
Lightspeed HQ 回复2026-03-06
Hi Dyllan, Thank you for the feedbcak! We're happy to hear that you found our customer service helpful and the instructions easy. Wishing you all the best, Your Lightspeed Team
出色的客户参与度
Lightspeed HQ 回复2026-03-06
Hi Jermaine, Thank you so much for this feedback! All the best, Your lightspeed team
以利亚知识渊博，能力出众……
以利亚知识渊博，能够帮助我解决我提出的任何问题。可悲的是，我根据价格决定选择另一家公司，但他的客户支持是我在整个过程中经历过的最好的。
Lightspeed HQ 回复2026-03-06
Hi Alexander, We appreciate you taking the time to share your feedback! We're happy to hear that you found our support helpful and informative. All the best, Your Lightspeed Team
快点切中要害——尼克是……
快速切中要点 - 尼克是他们的名字
Lightspeed HQ 回复2026-03-06
Hi Noel, We're happy to hear that your experience was quick and efficient. Thank you for your feedback; we'll pass it along! Your Lightspeed Team
尼克很及时
尼克反应敏捷，知识渊博，解决了问题，而且很有礼貌。 99% 的情况下我都会打电话给支持人员。谢谢尼克
Lightspeed HQ 回复2026-03-06
Hi Michael, Thank you for this feedback - we appreciate the transparency. We'll make sure to let Nick know this - They'll be so happy! Your Lightspeed Team
聊天非常有帮助而且很快-...
聊天非常有帮助且快捷 - 代表解决了我的问题。 苏丽娜 (Surina) 在 Zalles Racquet Sports
Lightspeed HQ 回复2026-03-02
Hi Surina, Thank you for this feedback! We're happy to hear that our chat support was helpful and quick, and that the representative resolved the issue. We appreciate you! Your Lightspeed Team
罗马绝对是惊人的
罗曼绝对是令人惊叹的，非常乐于助人并且知识渊博。我感谢他的所有帮助。 Mystical Mutt's Treats 遇到了一个问题，Roman 解决了所有问题，帮助我从混乱中解脱出来。太感谢了。
Lightspeed HQ 回复2026-02-24
Hi! Thank you so much for this feedback! We're happy to hear that the Roman was so helpful and informative. We appreciate your feedback and will be sure to pass it along. Thank you! Your Lightspeed Team
很容易！
当我无法通过电话连接时，让我使用 Zoom 效果很好，整个过程从头到尾都清晰明了。
Lightspeed HQ 回复2026-02-24
Hi Firmin, Thank you for taking the time and for this feedback! We're happy to hear this! All the best, Your Lightspeed Team
超级乐于助人的员工！
以利亚给了我很大的帮助，对我非常有耐心。对解释和引导我解决问题非常有帮助。
Lightspeed HQ 回复2026-02-24
Hi Kristen. We're happy to hear that you had such a positive experience! We appreciate you taking the time to share that the assistance was helpful and patient. All the best, Your Lightspeed Team
我真的很喜欢与……一起工作
我非常喜欢与 Lightspeed 团队一起工作。 从介绍性电话、演示、分析/建议到入职，他们愿意花时间回答我的所有问题，而不会让我感到被逼迫，这令人感到欣慰。 在入职流程中与 George Naiwo 的合作非常宝贵。 我对这种类型的产品/零售 POS 很陌生，他对我的耐心以及我有时冗长的解释值得赞扬。 每次 Zoom 通话的共享屏幕实时说明非常有帮助。 我希望继续与他合作直到我们的推出。 我对到目前为止的经历非常满意。 非常感谢。
Lightspeed HQ 回复2026-02-20
Hi Shaun, We're happy to hear that you've had a positive experience with our team! We appreciate your comments regarding the onboarding process and the support you've received. We wish you all the best with your launch and thank you for your feedback. Your Lightspeed Team
恢复支票
非常善于快速解决问题
Lightspeed HQ 回复2026-02-19
Hi Maritza, We're happy to hear that we provided a quick resolution. Thank you for your positive feedback - we appreciate it greatly! All the best, Your Lightspeed Team
最好的<3
我们的光速代表 Laurence Hémond 太棒了。在我们的淡季期间，我什至向我们伸出援手，以确保一切顺利，并看看是否有任何可以做的事情来帮助您了解您有一个始终在您身边的战略服务代表，并且从远处关注事物只会让客户服务感觉更加主动<3
Lightspeed HQ 回复2026-02-19
Hi Nicholas, Thank you for the kindest review! We're so happy to hear that you had such a positive experience! It's great to know that our team member's support and proactive approach made a difference. We appreciate you sharing your feedback. All the best, Your Lightspeed Team
很棒的软件和强大的支持。
软件非常简单且易于使用。他们的培训非常专业、细致。德文郡确保我没有任何疑问或疑问，并帮助我设置了一切。
Lightspeed HQ 回复2026-02-19
Hi JD, We're happy to hear that the software has been so positive with your business. We appreciate your positive feedback and are glad everything was set up to your satisfaction! All the best, Your Lightspeed Team
有史以来最差的经纪人之一
有史以来最差的经纪人之一。请不要使用，极其可怕罢了。在被执行之前你就会达到止损。
Lightspeed HQ 回复2026-02-19
Hi Sahil We appreciate your feedback and are sorry to hear about the issues youve experienced. we were not able to locate your account but have reached out to discuss next steps. All the best, Your Lightspeed Team
以利亚太棒了
以利亚太棒了。他为我们提供了决定所需软件所需的所有信息，并使注册过程变得顺利和简单。我们从方形转向寻找光速。
Lightspeed HQ 回复2026-02-20
Hi Paul, We're happy to hear that the information provided was helpful in your decision-making! We're glad the sign-up process was smooth, and we appreciate you choosing us. We look forward to your experience! Your Lightspeed Team
曼普雷特回答了我所有的问题……
曼普雷特回答了我所有的问题并且非常有帮助。我们对上线充满信心，并知道我们已做好准备。
Lightspeed HQ 回复2026-02-20
Hi Haley, Thank you for sharing your positive experience; we appreciate it! Your Lightspeed Team
罗马很棒
罗曼太棒了！事实上，我花了时间去倾听和思考这个问题，而不是把我送去给其他人。看到了我最初在第一次测试我们的新做事方式时所看到的内容，并研究了为什么只有一些产品按预期应用。提供了一些在实际情况下行不通的解决方案，但继续研究它，团队将其达到了可用的地步。非常感谢大家
Lightspeed HQ 回复2026-02-13
Hey Brittany, We're happy to hear that you had a positive experience with Roman! We appreciate that you took the time to share your feedback and we're glad the team could find a workable solution for you. Thank you! Your Lightspeed Team
Roman 提供的优质客户服务
罗曼非常出色。他知识渊博，耐心且彻底地回答了我所有的问题。他花时间清楚地解释一切，确保我理解每一步，并且从不让我感到匆忙。 他的专业精神和反应能力使原本令人沮丧的过程变得完全无缝。这种级别的支持正是我们继续使用 LightSpeed 的原因。 Roman 对他们的支持团队来说是一笔巨大的财富——真正一流的服务。 金伯利@一切安全
Lightspeed HQ 回复2026-02-13
Hi Kimberly, We love to hear that you had a great experience. It's great to know that the support provided was helpful, and we appreciate your continued trust in us. Thank you for sharing your positive feedback! Your Lightspeed Team