Limeandlou

We're so happy to hear that our detailed design was a great gift! We appreciate your wonderful feedback. Lime & Lou Team

Hi Brandon, Thank you for your review. I'm really sorry to hear your gift won't arrive in time for your anniversary. That must be incredibly disappointing, especially when you were counting on the original delivery estimate. I also understand why the lack of communication left you feeling frustrated. I couldn't find your order with the information provided, so I've sent you a private message via Trustpilot. I'll be happy to look into everything and see what happened as soon as I have a few more details. Kind regards, Thijs - Lime&Lou Customer Service

We're so happy to hear you found your lost honeymoon photo and that our prices were excellent! It's wonderful that our platform helped you rediscover such a precious memory. The coincidence with your wife's L&L order for your wedding song is truly special, and we're delighted to have played a part in these meaningful moments. Thank you for sharing your fantastic experience with us! Lime & Lou Team

Hi Mark, Thank you for your review. I'm sorry to hear that your order didn't meet your expectations. I've sent you an email so we can discuss this further and work towards a solution. I hope I'll have the chance to make this right for you. Kind regards, Thijs - Lime&Lou Customer Service

We are so glad to hear that our quick response time and attentiveness to your needs made such a positive impression. We truly appreciate your kind words and look forward to assisting you again! Lime & Lou Team

Hi, Thank you for your review and for sharing your feedback. I'm really glad to hear that you found the ordering process easy. Because every design is created by one of our designers, we're unfortunately not able to show a preview during checkout. That said, you don't have to wait until the final product arrives. We already sent you a design preview by email, where you can approve it or request as many changes as needed before we start production. If you have any questions or would like to make adjustments, just reply to that email and I'll be happy to help. Kind regards, Thijs - Lime&Lou Customer Service

We are so happy to hear that our production team was able to assist you in creating such a beautiful and meaningful gift! We appreciate you sharing your positive experience and recommending us. Lime & Lou Team

We are so glad to hear that your recipients consistently appreciate the craftsmanship of our products! We understand the importance of timely wedding gifts and are truly pleased our team could exceed your expectations in correcting the order and ensuring its prompt delivery. Thank you for your kind words and continued support. Lime & Lou Team

Hi Tracey, I'm truly sorry that your experience hasn't met your expectations. I completely understand how disappointing it is when a special anniversary gift doesn't arrive as planned. I've already responded to your email directly and are actively working on resolving the issue for you. I appreciate the opportunity to make things right and will continue to do everything I can to help. Thank you for your patience. Kind regards,

We are so happy to hear that the sketch and framing were perfect for your husband's Father's Day gift! We appreciate your kind words. Lime & Lou Team

We are so happy to hear how delighted you are with your Watercolor Dream Custom Painting Poster Print! It brings us immense joy to know that we could transform your iPhone photo into such a stunning piece of fine art that exceeded your expectations. We truly appreciate your kind words about our process, the quality of the print, and the artistic execution. Your detailed feedback regarding the paper quality, blending, and the overall museum-like feel is incredibly valuable to us. We are also grateful for your thoughtful advice about ordering in advance for gifting purposes. Thank you for recognizing our exceptional artwork; we are truly honored. Lime & Lou Team

We are so happy to hear about your positive experience with our team and the product! It's wonderful to know that our proofing process and customer service exceeded your expectations. We truly appreciate your kind words and are thrilled that we could create something you love. Thank you for recommending us! Lime & Lou Team

We're so happy to hear your family loves the pop art canvases and that they bring such fun and personalized decor to your home! We truly appreciate your wonderful recommendation. Lime & Lou Team

Hi Chaise, I’m sorry to read your review. I checked your order, and we were waiting for your approval before production could begin. Unfortunately, the approval email wasn't delivered, so you never had the chance to review the design. I'm really sorry for the confusion and the delay this caused. I've reached out to you by email so I can explain what happened and help from there. Kind regards, Thijs - Lime&Lou Customer Service

We are so happy to hear how much you love your photo and that you're already planning more special pieces with us! We appreciate your kind words. Lime & Lou Team

Hi Kelli, I’m sorry to read your review. I checked the discount code from my side and it's still active, so it looks like something may have gone wrong during checkout. No worries though, I've already refunded the missing 15% to your original payment method. Depending on your bank, it should appear within the next few business days. I hope this helps, and if there's anything else I can do, just let me know. Kind regards, Thijs - Lime&Lou Customer Service

Hi Emily, I’m sorry to read your review. I'm really sorry to hear that the item you received didn't meet your expectations, especially as it was meant to be an anniversary gift. I couldn't find your order with the information provided, so I've sent you a private message via Trustpilot. I'd really like the chance to look into what happened. If there was an issue with the print quality or the way your previous support request was handled, I'll make sure it's properly reviewed and do my best to make things right. Kind regards, Thijs - Lime&Lou Customer Service

We are so happy to hear that we could be a part of such a special 50th-anniversary celebration! It warms our hearts to know that our team, from customer service to our artists and shipping department, worked together to create a memorable and stunning gift. We appreciate you trusting us with such an important moment and are thrilled your wife loved it. Your kind words mean a lot to us. Lime & Lou Team

Hi Brian, I’m sorry to read your review. I'm really sorry to hear how disappointed you were with your experience. I know these personalized gifts are made for very special occasions, so I can understand how frustrating this must have been. I've contacted you privately because I'd like to look into everything personally and see what I can do to make this right. I hope we can find a solution together. Kind regards, Thijs - Lime&Lou Customer Service

We're so happy to hear that our customer service team provided you with such a positive and professional experience! We truly appreciate your kind words. Lime & Lou Team