有史以来最好的周年纪念礼物!
这个过程很简单并且周转很快。包裹被送到邻居手中,客户服务很棒,帮助追踪包裹并进行跟进。肯定会再次订购。
We're so happy to hear you had an easy process and quick turnaround! We're glad our customer service team could help. We appreciate your kind words.
Limeandlou(limeandlou.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 103 条用户评价,属于家居与园艺分类,口碑良好。84% 的评价为 4 星及以上,14% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
这个过程很简单并且周转很快。包裹被送到邻居手中,客户服务很棒,帮助追踪包裹并进行跟进。肯定会再次订购。
We're so happy to hear you had an easy process and quick turnaround! We're glad our customer service team could help. We appreciate your kind words.
非常快速和高效。如果有什么需要改变的话也非常乐于助人。质量非常好。
We're so glad you appreciated our quick service and quality. Thank you for your kind words!
We appreciate your kind words. We are so happy you enjoyed the painting and found it to be a nice gift.
打开包装并看到最终产品时的兴奋感是最好的体验。 我家里的每个人都非常喜欢画布。 这是一个很棒的选择,我赞扬 Lime & Lou 对细节的关注,并且做得恰到好处。 谢谢。 - 纳尔逊,伊利诺伊州约克维尔
We are so happy to hear your family loves the canvas! We appreciate your kind words about our attention to detail. Thank you for your wonderful feedback.
多么棒的肖像啊。我的妻子很惊讶,我也是。你为我妻子和我们的女婴(双涂鸦)姜画的肖像太棒了。太感谢了。
We are so happy to hear how much you and your wife loved the portrait of her and Ginger! Thank you for sharing your kind words.
好吧,我应该从哪里开始呢? 首先,完全没有必要支付加急运费,因为订单仍需要 10 至 15 天才能送达。更令人沮丧的是,对于延误完全缺乏沟通。一个简单的更新就可以起到很大的作用,但没有提供任何更新。 尝试联系该公司又是一次令人失望的经历。似乎无法与真人交谈,只能自动回复电子邮件。客户服务感觉不存在,整个过程缺乏人性化且管理不善。 总的来说,我在这家公司的经历非常令人失望。质量保证和组织的缺乏是不容忽视的。老实说,这让我想起了在网上订购食物,到达取货时被告知他们只有一件商品。对于一家期望客户支付高价和额外运费的公司来说,这种混乱程度令人难以置信。 在这一点上,我至少期望紧急运费的退款,老实说,对整体体验进行某种形式的部分退款是合理的。处理这个问题所浪费的时间是不可接受的。
Hi DB, Thank you for your review. I’m sorry this experience turned out this way. I’d really like to help and look into what happened here properly. I couldn’t find your order with the information provided, so I’ve sent you a private message via Trustpilot to get a few more details. We normally always compensate customers when an order gets heavily delayed, so it’s strange to see that this apparently didn’t happen in your case. I’d like to review everything personally and make sure you’re taken care of. Kind regards, Thijs - Lime&Lou Customer Service
优秀的客户服务。我犯了一个错误,他们非常理解并帮助我进行更改。我收到的速度比我预期的还要快。我对购买的礼物非常满意。我绝对会推荐这家公司并且将来肯定会使用它们。
We're so pleased our team could assist with your changes and that your gift arrived quickly! We appreciate your kind words and recommendation. We look forward to serving you again!
为母亲节拍了一张肖像!它看起来很漂亮而且做得很好!虽然,他们忘记了我用它购买的礼品券,但能够联系支持人员,他们非常乐于助人且慷慨! 10/10 支持,10/10 公司,10/10 艺术品!
We're so glad you loved the portrait and found our support team helpful! We appreciate your kind words and are happy to know you had a positive experience.
为了寻找一份特别的礼物送给我丈夫庆祝我们结婚 45 周年纪念日,我订购了带有我们婚礼歌曲的音乐回忆。 它很快就到了,非常完美,真是一个美妙的纪念品。 我强烈推荐这份独一无二的特别礼物。
We are so happy to know the Music Memories gift for your 45th anniversary was perfect and a wonderful keepsake. Thank you for your kind words and recommendation!
完美的 !!!!脂肪输送!!!看起来棒极了。好工作 !
We are so happy you enjoyed your experience. Thank you for your kind words!
非常喜欢我们的镶框家庭印刷品!质量很棒,细节很漂亮,它已经成为我们家里的一件特别的作品。这是捕捉珍贵家庭记忆的完美方式——强烈推荐!
We are so happy to hear how much you love your framed family print! We appreciate you sharing your wonderful experience and kind words.
绝对糟糕的经历。自从提交订单以来已经两个多星期了,但它还没有发货。到目前为止,预览结果有 5 倍不正确。每次预览之间的周转时间至少为 2-3 天。设计师没有仔细审查反馈,每次回来都会带来新的错误。我已经提交了很多电子邮件,要求将项目升级或交给新设计师,但没有任何改变。可以全心全意地说我不会再使用这个平台,也不能推荐给别人。
Hi Emma, I’m sorry to read your review. This is clearly not the experience you should have had. I’m currently looking into this personally and speaking with the designers about what went wrong here, because this should have been handled much more carefully. To help make up for the lost time, I’ve also upgraded your shipping to overnight delivery once your order is approved and ready to ship. Thank you for your patience so far, and again, I’m really sorry for the experience. Kind regards, Thijs - Lime&Lou Customer Service
我和我的孙女在网上寻找给她妈妈的母亲节礼物。 当我们看到这个网站时,她很喜欢它! 她选择了一张一起去夏威夷旅行时的特别照片,并将其制成水彩画。它捕捉到了她与妈妈和兄弟在一起的珍贵时刻。 顺便说一句,她妈妈也喜欢它。 浏览网站和上传照片超级容易。 运输速度很快,比预期更早到达。 很棒的包装。产品很可爱。
We are so happy to hear that we could help create such a special Mother's Day gift! It warms our hearts to know the watercolor rendition beautifully captured that precious Hawaii memory. We are delighted that everyone loves it. Thank you for your wonderful feedback!
他们有很棒的产品,而且工作快速而彻底。非常容易选择图片并上传,批准图片在 2 小时内就通过了。这是一个很好、坚固的框架,挂在我们的餐厅里看起来很棒!
We're so glad you're happy with your product and our quick service! It's wonderful to know it looks great in your dining room.
特别且不同的东西
我意识到这是一张照片的油画渲染,但艺术性非常缺乏。 太多明显的特征使这件作品几乎成为一幅漫画。 然而,Lime&Lou 热切而慷慨地试图纠正这些缺陷,没有任何阻力。我非常感谢他们对客户满意度的承诺。
Hi Len, I’m sorry to read your review, especially knowing this was meant to be a special Mother’s Day gift and I really appreciate you taking the time to share your feedback with me. I’m already in touch with you directly, and I want to reassure you that I’m arranging a full remake of the portrait. I’ll stay in contact with you throughout the process and make sure we get this right before anything is sent out again. Thank you for giving me the chance to make this right. Kind regards, Thijs - Lime&Lou Customer Service
我真的很感谢支持人员的快速沟通,让我在整个过程的每一步都了解最新情况。设计和支持团队能够解决我的担忧,更新设计并创造出比我预期更好的东西。这是第一次使用这样的服务来为我的妻子创造额外的个人风格作为礼物,我一定会推荐给我所有的朋友。太感谢了!!!
We are so glad to hear you appreciated our team's communication and that we could create such a special gift for your wife. Your recommendation means a lot to us!
更新:Lime&Lou 主动联系并提出重做打印,并可以选择在发送打印之前对预览进行任何必要的调整。新的看起来好多了,无论是牙齿等小细节,还是整体颜色。公司愿意重拍这张照片,让原本悲伤的母亲节礼物变成了我永远珍惜的东西。我很感激我现在可以欣赏这幅肖像,而不是专注于缺陷。 我丈夫为母亲节订购了一幅水彩肖像,虽然概念和材料绝对漂亮,但我不知道我是否能够将它挂在任何地方,因为我对照片上的一些细节感到非常沮丧。不管出于什么原因,照片中的牙齿看起来很糟糕,我的孩子的底部有锯齿状的鲨鱼牙齿,她的一些上牙也不见了。从提交的照片来看,它非常不准确,以至于这张肖像几乎看起来都不像她。此外,我的牙齿上有一个随机的黑色间隙,这在原始照片中并不存在。我很困惑水彩画如何把这些细节弄错了,而且真的很沮丧,因为我喜欢这个礼物创意,但现在可能不会使用它。
Hi Ashlyn, I’m sorry to read your review and to hear that the final portrait did not meet your expectations. I completely understand your disappointment, especially as this was meant to be a meaningful Mother’s Day gift. I did want to mention that the artwork was approved before production by your husband, which is why the order moved forward to print. That said, I understand that certain details can stand out differently once seen on the final product, and I truly appreciate you sharing your feedback. I’ve reached out privately and would really appreciate the chance to help resolve this for you. Kind regards, Thijs - Lime&Lou Customer Service
我为女儿订了一张母亲节照片。 我对它的结果感到非常高兴。 航班晚了几天,客户服务部的梅雷迪思提醒我可能会延误。它昨天到了,我高兴极了。我一定会再次订购。
We're so happy to hear that you are pleased with the photo for Mother's Day! We appreciate your patience regarding the slight delay and are glad it arrived safely. Thank you for your intention to order again!
客户服务提供了多么愉快的体验。我需要提出一些问题和进行编辑,它们是最重要的。团队向我解释了整个过程,让我非常有信心我的订单将是完美的。还有一个福利……提前送达了。我很高兴能歌颂这家公司👍😄
We're happy to hear that our customer service and clear explanations gave you confidence in your order. It's great to know we delivered it early! We appreciate you sharing your positive experience.
共 103 条符合条件的评价