Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and beautiful design of the merchandise, noting vibrant colors and durable finishes. Consumers state that the staff is exceptionally supportive and patient, offering great communication and personalized help throughout the entire process. Many people emphasize how smooth and efficient the ordering workflow is, making custom purchases feel simple and rewarding.
Some reviewers were not happy with unexpected production delays and experienced difficulties when trying to secure responses for product replacements. A few people also mentioned facing functional issues with specific items and wished for more consistent color choices in their final orders.
Their products are always impeccable! Cynthia was very helpful for adjustments and details for my order.
Lollipopins 回复2026-08-26
Thank you for your great review! We’re glad our products satisfy you and that Cynthia helped with your order adjustments. We’ll pass your kind words to her. Hope to work with you again soon^^
Genuinely the best experience I've ever had working with a manufacturer, communication was prompt and clear
Lollipopins 回复2026-08-26
Thank you for this fantastic review! We really appreciate your kind words about our prompt & clear communication. It’s a pleasure working with you, and we look forward to our next cooperation!
Overall, I am satisfied with my order. Customer service was very quick to answer my inquiries and send back proofs. The products (pudding jelly keychains, cookie keychains and badges) also turned out exactly how I imagined and are very high quality.
However, the overall production and shipping time took longer than unexpected. For a while I didn't receive any updates, but once I reached out myself they were quick to resolve the issue.
In the future, I will definitely order from Lollipopins again!
Lollipopins 回复2026-08-26
Thank you for your honest feedback! We’re delighted the keychains and badges met your expectations. We sincerely apologize for the longer‑than‑expected lead time and lack of order updates. We’ll improve our progress notifications for future orders. We’re thrilled you’d like to order with us again and look forward to your next purchase!
I had my first pin order experience with lollipopins and it was amazing. The process and communication was very smooth. And the support was very nice and super helpful! And my pins itself are very beautiful and in great quality. I will definitely order again!
Lollipopins 回复2026-08-26
Thank you for your wonderful order review! We’re glad everything went smoothly and our support could help you. It makes us happy that you love the beautiful, high‑quality pins. We can’t wait for your next order!
Great service, I'm satisfied with all the products they made! The printing is good quality and they offer a wide variety of things that I really wanna try. I'll definitely make more with them.
Lollipopins 回复2026-08-26
Thank you for your positive review! We’re glad you’re happy with our service, print quality and diverse product range. We look forward to creating more custom items for you!
This was my first time here.
I've always wanted to order from Lollipopins because of the variety of products available, but because I'm a small artist, it was a bit hard for me to do so with the price + MOQ for some more complex things... ;w;
I won a cupon at a contest and specifically wanted to make something with the silicone bottoms on keychains!
I placed the order on the website and discussed the details via Discord.
They were very helpful even when I needed some minor changes before production, and the product arrived perfectly.
(It also smells nice for some reason)
In the future I will be making more things with them!
Lollipopins 回复2026-08-26
Thank you so much for sharing your first‑order experience! We’re glad our team supported your minor adjustments and the silicone‑base keychains turned out perfect. We love working with small artists. We’ll be running more fun activities on Discord soon, so feel free to join and invite your friends too! Can’t wait for your next custom project with us!
let me tell you guys my honest opinion
- first of all there is a LOT of options to work with not only the standard keychains or standees. From clothes, plushies, lights to even press on nails! It took me a while to choose which ones i wanted to test ngl. Also putting the order was extremely easy as the page is really intuitive
-the quality is absolutely stunning, once i had everything in my hands i completely fell in love with it, my drawings look amazing there is no blur even for the ones that are extremely tiny like the phone charms. The colors also where translated accurately which sometimes can be a lil tricky when working with manufacturers
-Another huge pro for me was the customer attention, once my order was set I received a file where all the drawings where shown with the sizes the products will have eventually and I had to accept such proposals
Then after the products where made I got a video to showcase how they do their quality checks. It shows how much care goes into each product 🥺
-for complex designs such as for example the fidget keychain, a template is available for you to arrange everything, and honestly I was glad for that because without it I would have been a little lost! To my understanding not every product has it, but at least from what I saw, the most important ones do
- Talking about the minimum quantity for each product: honestly not all products accept 1 as the minimum, but even then most have a really low minimum quantity like 5 or 10 and in sooooome cases it can be 50, but this is mostly for products that need to be made in a bunch so It’s understandable
Lollipopins 回复2026-08-26
Thank you for this detailed and genuine review! We’re glad our wide‑ranging product options, user‑friendly site, print quality and customer support impressed you. It’s great the templates and pre‑production proofs worked well for your designs. We appreciate your understanding on different MOQ requirements and look forward to your next custom order!
Beautiful results! I’m so happy with how everything turned out and how patient everyone was with me. I felt heard and it was all very simple.
Lollipopins 回复2026-08-26
Thank you for your wonderful feedback! We’re thrilled you love the finished items and appreciate your kind words about our patient support. Glad the whole process was smooth for you. Looking forward to your next order!
I don't think I can recommend unless you really want to make a specific type of merch that only they have (because they do have a lot of options which is nice)
my keychains were supposed to take 7 to 14 days to produce...I had to remind them of my order for them to start making it almost a month later . And yes , I know that they hadn't started working on it because they sent me mails asking to modify the artworks only a couple of days after I talked to them , which means they had not even started working on it . Then it did take almost over half a month for it to be made . I didn't even get a notification when it got shipped out . I just got everything , and while the quality is okay the printing is waaaayyyyyy too dark even tho I sent the correct color mode they wanted . So overall , not worth it , and you can also only order in bulk so now I have a lot of keychains that are way too dark but that I am going to have to find a way to sell anyway . So I've payed over 50€ for keychains that took 2 months to make only to be different from what I wanted . The delivery was really fast tho which is nice .
If I ever order again it'll be because they do have a lot of choices but I won't be ordering anything I can get elsewhere from them .
Update : I took off another star , they told me to email them for a replacement of the faulty keychains , they never responded . Untrustworthy . I do not recommend anymore at all .
Lollipopins 回复2026-07-30
Sorry for the delayed reply due to excessive marketing spam emails. I’ve responded already and assigned our manager Victoria to follow‑up with you.
Color difference may occur because of process limitations. To better restore your design, she will suggest making a sample first before producing your last order of 10 keychains.
this was my 3rd order with them & Iris was absolutely lovely and accommodating even though i needed a rush order! the goods arrived safely & the delivery was speedy! definitely recommend to get your orders from here!
Lollipopins 回复2026-07-30
Thanks for your praise and three-time orders. We’re glad Iris helped handle your rush order well, and you received goods safely with fast shipping. Welcome to order again anytime.
Lollipopins communication is amazing and I had a wonderful experience working with them in the making of my product! I would 100% buy another product from them again!
Lollipopins 回复2026-07-30
Glad you enjoyed our communication and production cooperation. Welcome to place new orders anytime.
Really great manu! Communication was super easy, lots of updates, and the quality is really really nice. Can't wait to make more phone charms with them!
Lollipopins 回复2026-07-30
Thank you for your kind feedback. We are glad our smooth communication, regular progress updates and good quality satisfy you. We look forward to creating more phone charms for you^^
I really enjoyed working with with Lollipopins, communication was very easy with them and I appreciate the care for the products as they quality check and redo any mistakes! The package arrived earlier than expected and I even got a few extras as freebies! Would 100% work with them again :)
Lollipopins 回复2026-07-30
It makes us glad to know you had such a nice cooperation experience. We carefully check all items and redo flawed parts to deliver good products. We’re happy you received your parcel early and loved the free bonus items. Hope we can cooperate again soon.
Ordered custom purple slot machine keychains, but production was very delayed when quality control found sticking issues with the spinning, common issue for the coloured options they said. They were kind enough to replace the coloured machines with basic silver ones instead, which they said were more reliable with the spinning, but I would have liked my order to be all one colour.
When I finally received my products, I saw why there would be sticking issues. The images on the spinning mechanism is just taped on, rather than stuck as a sticker directly on, so the edges of the art is poking up.
The cutting of the art to be stuck in the outer design of the machine didn't use any bleed even though I provided it, so you see the black outline shape they cropped the art to. But the outline doesn't quite match the space for the art on the machine, so some pieces are placed wonky and out of the space.
Have not received any answers to my emails since my products were shipped.
I've ordered from a different manufacturer before for spinning slot machine keychains, so I might go back to them instead.
Edit: I have gotten in contact, and after discussion we sorted out a refund. I hope production of these can improve in the future because I would love the colour options!
Lollipopins 回复2026-07-30
We contacted you right away after discovering technical flaws of the new items. When you told us about the defective stickers, we looked into the causes and improved our craft, meanwhile kept talking with you and arranged refund options.
We are truly sorry for the unpleasant experience. We will tighten quality management for production going forward.
The product is great! However, time to make and shipping costs make it hard to want to buy more.
Lollipopins 回复2026-07-30
We appreciate you letting us know your true feelings. It’s wonderful that our products meet your standards.
We totally get why long production days and high shipping fees hold you back from placing repeat orders. We will do our utmost to speed up production and recommend cheaper shipping solutions for your future orders.
Hope we can improve these two points and earn your next order.
Lollipopins has excellent communication and the quality of their products is incredible. I was surprised that some products even have scents that match the colors you choose. I will definitely buy from them again. ♥
Lollipopins 回复2026-07-30
Thank you for your lovely feedback. We are delighted that our smooth communication, premium quality win your recognition. We look forward to your next order.
A little slow to arrive in canada but great communicative customer service and my products turned out well.
Lollipopins 回复2026-07-30
We really appreciate your honest comment. It pleases us that our smooth communication and good product quality satisfy you.
We apologize for the slightly long shipping time to Canada. If you place another order later, we will recommend faster shipping channels for your reference.
Good quality and amazing customer service!! Loved getting to work with y'all on that collab! :)
Lollipopins 回复2026-07-07
Right back at you! 🤝 It was such a pleasure collaborating with you all. You made it easy, and we're so happy you loved the quality and service. Looking forward to the next one! 🥂
Very kind and wonderful service. They give you updates on the products and overall they turned out great. Lovely pop of colour, crisp printing and quality. Would highly recommend for custom merch ^^
Lollipopins 回复2026-07-07
Aww, thank you for the love! 💖 We're so happy you loved the final products—from the vibrant colours to the crisp print quality. It means the world to us that you'd recommend us to others. Can't wait to work with you again soon! ^^
this is genuinely the best thing ive ever gotten the quality is amazing i cant wait to bring this beauty everywhere
Lollipopins 回复2026-07-07
Stop it, you're too kind! 😭❤️ Knowing you love it that much and can't wait to take it everywhere—that means the world to us. Thank you for your support🥰✨