Thank you Errol for the incredible review and for choosing LoveScotch time and again! We’re thrilled you’ve enjoyed our selection, fair prices, and prompt shipping. Your continued support means a great deal to our team—cheers!
LoveScotch Team
Hello Eric,
Thank you for the 5-star review! We’re glad we could help you track down a hard-to-find whiskey. We appreciate your business and hope you enjoy every pour!
LoveScotch Team
C
Charlie · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·
★★★★★
价格优惠
价格优惠,物品包装完好,运输快捷。
LoveScotch.com 回复2026-07-08
Hello Charlie,
Thank you so much for the 5-star review! We’re glad you found great prices and that everything arrived well packed and quickly. We truly appreciate your support and look forward to serving you again soon!
LoveScotch Team
Hello John,
Thanks so much for the 5-star review! We really appreciate your patience while we fulfilled your order. We’re glad our updates helped make the wait feel easy and worry-free. Thanks again for choosing LoveScotch, and we look forward to serving you again soon.
LoveScotch Team
Hello Navyg,
We’re very sorry to hear about your negative experience with our services. We’ve requested your details. Please provide the requested information privately so we can follow up on the issue for you.
LoveScoch Team
M
Mark Frank · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·
★★★★★
订购和运输过程是……
订购和运输过程非常顺利……通过我所做的预购,大量的后续电子邮件让我了解发生的事情非常有帮助。
LoveScotch.com 回复2026-06-04
Hello Mark,
Thank you so much for the 5-star review! We’re glad to hear the ordering and shipping process was smooth, and that our pre-order updates helped keep you in the loop. We really appreciate your support and look forward to serving you again.
LoveScotch Team
Hello Bradley,
Thank you for your 5-star review! We’re glad everything was exactly as expected and that your order arrived sooner than anticipated. We really appreciate your support.
LoveScoch Team
Hello Debbie,
Thank you so much for the kind words and the 5 stars! We're thrilled to hear you had an excellent experience. It means a lot to the whole team. We look forward to serving you again!
LoveScotch Team.
Hello Thomas,
We’re very sorry for the inconvenience and frustration with the delivery experience. We understand how disappointing it is when an order does not arrive as quickly as expected.
At checkout, we offer both flat-rate economy shipping and premium FedEx options. Our premium FedEx rates are discounted and generated directly by the carrier/shipping platform, we do not add any surcharge to those rates.
For flat-rate shipping, we use GLS to some states, which is generally reliable but is not as fast as FedEx. If an order is time-sensitive, we recommend selecting one of the premium shipping options available at checkout for faster delivery.
We appreciate your feedback and are sorry again that the shipping experience did not meet expectations.
LoveScotch Team
Hello Nancy,
Thank you so much for your thoughtful review and continued trust in LoveScotch. We’re thrilled to hear that your experience, from communication to delivery and selection, has exceeded your expectations. We truly appreciate your support and look forward to helping you discover many more exceptional bottles in the future.
LoveScotch Team
Hello A.,
Thank you so much for your continued support and kind words. We’re truly honored to be considered a trusted source for your spirits collection.
It means a great deal to hear that you’ve consistently been happy with both our customer service and our selection. Customers like you are the reason we love what we do, and we look forward to serving you again for many years to come.
LoveScotch Team
Hello Warren,
Thank you for your feedback. We’re glad to hear you’re enjoying the selection at LoveScotch.com and finding great options.
We apologize for the shipping delay, which was caused by a distribution issue, and we understand how important timely delivery is. We are continuously working to improve our processing times to provide a better overall experience.
We appreciate your support and hope to serve you again soon.
LoveScotch Team
K
Kona · 写过 4 条评价 · 已认证 · 体验于 2026-04-17 ·
★★★★★
订单填写缓慢,托运人......
订单填写缓慢,托运人很糟糕,因为他们从不给出大约的到达时间,而这是成年人必须签名所需要的。
LoveScotch.com 回复2026-05-02
Hello Kona,
Thank you for your feedback. We’re sorry to hear that your order took longer than expected to be fulfilled and that the shipping experience was frustrating.
We understand how important it is to have a reliable delivery window, especially when an adult signature is required. While shipping carriers do not always provide precise delivery times, we agree that better visibility would make the process much easier for our customers.
We’re currently reviewing both our fulfillment timelines and carrier options to improve this experience. If there’s anything we can assist you with regarding your order, please don’t hesitate to reach out to our support team by emailing to [email protected].
LoveScotch Team
Hello James,
Thank you for your great feedback! We’re glad to hear that you found the ordering process easy and that your shipment arrived quickly.
We appreciate your support and look forward to serving you again soon.
LoveScotch Team
Hello Renee,
Thank you so much for your kind words. We’re really glad we could help get everything redirected and make sure your son-in-law’s birthday gift arrived where it needed to go.
We know how important special occasions are, and we’re happy our team was able to step in quickly and keep you updated along the way. If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
LoveScotch Team