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LoveScotch.com

62 条评价

3.362 条评价
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关于 LoveScotch.com

数据更新
网站
lovescotch.com
分类
食品、饮料和烟草
所在地
United States · Van Nuys
状态
待认证
近 12 个月
39 条评价
差评回复率
38%(10/26 条)
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LoveScotch.com靠谱吗?

LoveScotch.com(lovescotch.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 62 条用户评价,属于食品、饮料和烟草分类,口碑一般。评价两极分化:55% 给出 4 星及以上,同时 40% 打了 1 星;商家回复了 38% 的差评;近 12 个月新增 39 条。数据最后更新于 2026-08-10。

用户怎么说

E
Errol · 写过 7 条评价 · 已认证 · 体验于 2026-07-20 ·

最好的在线威士忌服务!

LoveScotch.com 以非常公平的价格提供精彩的选择。他们的运输合理并且总是及时处理。我已经订购过很多次了,他们从来没有让我失望过。

LoveScotch.com 回复2026-08-04

Thank you Errol for the incredible review and for choosing LoveScotch time and again! We’re thrilled you’ve enjoyed our selection, fair prices, and prompt shipping. Your continued support means a great deal to our team—cheers! LoveScotch Team

E
Eric Schneider · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

获得很难找到的威士忌。

LoveScotch.com 回复2026-08-04

Hello Eric, Thank you for the 5-star review! We’re glad we could help you track down a hard-to-find whiskey. We appreciate your business and hope you enjoy every pour! LoveScotch Team

C
Charlie · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·

价格优惠

价格优惠,物品包装完好,运输快捷。

LoveScotch.com 回复2026-07-08

Hello Charlie, Thank you so much for the 5-star review! We’re glad you found great prices and that everything arrived well packed and quickly. We truly appreciate your support and look forward to serving you again soon! LoveScotch Team

T
Thomas Evans · 写过 2 条评价 · 体验于 2026-06-04 ·

糟糕的运输服务

已经从 LoveScotch 订购过很多次了。 最后 3 个订单明显延迟 - 平均 2-3 周。 最后一件是在下订单 17 天后、在我投诉后才发货的。 一份订单已确认,但由于一瓶缺货而被他们更改。 他们很快就能给你的卡充值,但发货却迟到了。 我喜欢他们的选择,但不喜欢他们的服务。 我再也不会向他们订购了。

J
John B · 写过 1 条评价 · 已认证 · 体验于 2026-05-21 ·

这个订单花了一点时间......

该订单的履行时间比某些订单要长一些。 但是,我从来不必担心或要求更新。 Lovescotch 一路上让我了解最新情况。 始终提供出色的客户体验! 约翰

LoveScotch.com 回复2026-06-08

Hello John, Thanks so much for the 5-star review! We really appreciate your patience while we fulfilled your order. We’re glad our updates helped make the wait feel easy and worry-free. Thanks again for choosing LoveScotch, and we look forward to serving you again soon. LoveScotch Team

N
Navyg · 写过 3 条评价 · 体验于 2026-05-06 ·

5月6日订购了3瓶,现在是6月3日

5 月 6 日订购了 3 瓶。一周后才收到通知,说他们仍在处理我的订单。差不多一个月后,我们仍然没有产品或沟通。这将是我的最后一个订单。希望我真的能收到它!

LoveScotch.com 回复2026-06-03

Hello Navyg, We’re very sorry to hear about your negative experience with our services. We’ve requested your details. Please provide the requested information privately so we can follow up on the issue for you. LoveScoch Team

M
Mark Frank · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·

订购和运输过程是……

订购和运输过程非常顺利……通过我所做的预购,大量的后续电子邮件让我了解发生的事情非常有帮助。

LoveScotch.com 回复2026-06-04

Hello Mark, Thank you so much for the 5-star review! We’re glad to hear the ordering and shipping process was smooth, and that our pre-order updates helped keep you in the loop. We really appreciate your support and look forward to serving you again. LoveScotch Team

B
Bradley Bostelman · 写过 1 条评价 · 已认证 · 体验于 2026-05-19 ·

完全符合我的预期

完全符合我的预期。来得比我想象的要快。

LoveScotch.com 回复2026-06-03

Hello Bradley, Thank you for your 5-star review! We’re glad everything was exactly as expected and that your order arrived sooner than anticipated. We really appreciate your support. LoveScoch Team

d
debbie currier · 写过 4 条评价 · 已认证 · 体验于 2026-05-18 ·

优质的服务

LoveScotch.com 回复2026-06-02

Hello Debbie, Thank you so much for the kind words and the 5 stars! We're thrilled to hear you had an excellent experience. It means a lot to the whole team. We look forward to serving you again! LoveScotch Team.

T
Thomas Boyd · 写过 1 条评价 · 已认证 · 体验于 2026-04-20 ·

讨厌GL

终于拿到了我的瓶子,但只要你用 gls 发货,就不会再购买了。 Gls 绝对是一场噩梦。 他们很糟糕,每次都无法按时甚至接近准时交付。 你因为 gls 失去了这个客户。

LoveScotch.com 回复2026-05-12

Hello Thomas, We’re very sorry for the inconvenience and frustration with the delivery experience. We understand how disappointing it is when an order does not arrive as quickly as expected. At checkout, we offer both flat-rate economy shipping and premium FedEx options. Our premium FedEx rates are discounted and generated directly by the carrier/shipping platform, we do not add any surcharge to those rates. For flat-rate shipping, we use GLS to some states, which is generally reliable but is not as fast as FedEx. If an order is time-sensitive, we recommend selecting one of the premium shipping options available at checkout for faster delivery. We appreciate your feedback and are sorry again that the shipping experience did not meet expectations. LoveScotch Team

N
Nancy Neighbors · 写过 2 条评价 · 已认证 · 体验于 2026-04-17 ·

这里的服务和选择给我留下了深刻的印象!

LoveScotch 给我留下了深刻的印象! 起初,我有点不愿意订购更昂贵的瓶子,但在交付了几个订单以及收到有关我的订单的所有通信后,我已经成为他们服务的皈依者和信徒! 可供选择的苏格兰威士忌也给我留下了深刻的印象!他们拥有苏格兰所有生产威士忌的地区以及各种其他烈酒、利口酒和葡萄酒。 非常感动!

LoveScotch.com 回复2026-05-08

Hello Nancy, Thank you so much for your thoughtful review and continued trust in LoveScotch. We’re thrilled to hear that your experience, from communication to delivery and selection, has exceeded your expectations. We truly appreciate your support and look forward to helping you discover many more exceptional bottles in the future. LoveScotch Team

A
A. Chester · 写过 1 条评价 · 已认证 · 体验于 2026-04-14 ·

我已经从 LoveScotch 订购过很多次了……

我已经从 LoveScotch 订购过很多次,他们是一个珍贵的供应商。我一直对他们的客户服务和产品感到满意。

LoveScotch.com 回复2026-05-08

Hello A., Thank you so much for your continued support and kind words. We’re truly honored to be considered a trusted source for your spirits collection. It means a great deal to hear that you’ve consistently been happy with both our customer service and our selection. Customers like you are the reason we love what we do, and we look forward to serving you again for many years to come. LoveScotch Team

Warren Johnson · 写过 10 条评价 · 已认证 · 体验于 2026-04-15 ·

花了很长时间才发货,但是……

花了很长时间才发货,但很喜欢这个选择。 总是有很好的选择。

LoveScotch.com 回复2026-05-05

Hello Warren, Thank you for your feedback. We’re glad to hear you’re enjoying the selection at LoveScotch.com and finding great options. We apologize for the shipping delay, which was caused by a distribution issue, and we understand how important timely delivery is. We are continuously working to improve our processing times to provide a better overall experience. We appreciate your support and hope to serve you again soon. LoveScotch Team

K
Kona · 写过 4 条评价 · 已认证 · 体验于 2026-04-17 ·

订单填写缓慢,托运人......

订单填写缓慢,托运人很糟糕,因为他们从不给出大约的到达时间,而这是成年人必须签名所需要的。

LoveScotch.com 回复2026-05-02

Hello Kona, Thank you for your feedback. We’re sorry to hear that your order took longer than expected to be fulfilled and that the shipping experience was frustrating. We understand how important it is to have a reliable delivery window, especially when an adult signature is required. While shipping carriers do not always provide precise delivery times, we agree that better visibility would make the process much easier for our customers. We’re currently reviewing both our fulfillment timelines and carrier options to improve this experience. If there’s anything we can assist you with regarding your order, please don’t hesitate to reach out to our support team by emailing to [email protected]. LoveScotch Team

J
James Hostuttler · 写过 1 条评价 · 已认证 · 体验于 2026-04-17 ·

简单的订购流程和快速的运输!

LoveScotch.com 回复2026-05-02

Hello James, Thank you for your great feedback! We’re glad to hear that you found the ordering process easy and that your shipment arrived quickly. We appreciate your support and look forward to serving you again soon. LoveScotch Team

R
Renee · 写过 2 条评价 · 已认证 · 体验于 2026-04-15 ·

热情洋溢的客户服务

我无意中将这份给我女婿的特别生日礼物寄到了我在亚利桑那州的地址,而不是我女婿在华盛顿的地址。客户服务能够帮助我并将其发送到正确的地址和电子邮件以通知我其交付。谢谢你!!

LoveScotch.com 回复2026-04-30

Hello Renee, Thank you so much for your kind words. We’re really glad we could help get everything redirected and make sure your son-in-law’s birthday gift arrived where it needed to go. We know how important special occasions are, and we’re happy our team was able to step in quickly and keep you updated along the way. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. LoveScotch Team

H
Hans · 写过 2 条评价 · 体验于 2025-12-22 ·

服务很差

我第二次从 LoveScotch 购买葡萄酒是我多年来从各种零售商网上购买葡萄酒以来最糟糕的经历。我为假期订购了三瓶特制的罗纳河白葡萄酒。由于他们的“SKU 错误”,他们给我发了红色。至少发了 15 封电子邮件才解决问题。每次有机会,客户服务要么不回答我的问题,要么转移话题。他们多次拒绝对他们选择的承运人返回给他们的葡萄酒承担责任。这尤其成问题,因为当当地每日最高温度低于 0 华氏度时,他们要求我通过 UPS 地面将它们运回。我把它们保留下来是为了天气好一点,但如果你从他们那里购买,请仔细检查状况。 此外,他们忽略了我关于如何至少部分弥补重大不便的建议。 LoveScotch 根本没有提出任何弥补他们错误的提议。不是我会再次订购的那种公司。

c
customer · 写过 2 条评价 · 体验于 2026-02-26 ·

有史以来最糟糕的服务

H
Harlan W · 写过 26 条评价 · 体验于 2026-02-22 ·

客服非常周到!

这是我第二次体验爱苏格兰威士忌。他们还没有让我失望!这些家伙摇滚。由于我们正在度假,所以尊重我的发货延迟请求。他们的价格相当公平或非常好。运输和包装都很好。没问题。我会回来的!哦,在这个订单上:Buffalo Trace 1 升。 (3 包)@ 99 美元 + 运费和税费。

j
jd · 写过 51 条评价 · 体验于 2026-02-13 ·

避免!

2026 年 1 月 25 日为我的配偶订购了一份情人节礼物。截至今天,2026 年 2 月 13 日,礼物尚未送达。 公司回复我的电子邮件吗? “抱歉,下次考虑快递”! 他们既懒惰又不专业。 不要向他们订购!