Reviewers had a great experience with this company. Customers truly love the soft and warm materials of the onesies, frequently praising the staff for being exceptionally helpful and responsive when assistance is needed. Many people also point out that the costumes look just like the promotional pictures, fit well, and make wonderful gifts.
Some reviewers were not happy with the delivery service, noting that packages took much longer than expected or failed to arrive in time for special events. A few other people also felt that shipping costs were quite high and experienced frustrating delays regarding international transit or order processing.
If you order ensure you pay with PayPal as you can get your money back. I ordered two Halloween themed onesies for my two daughters one size small one medium. We received size medium and large way oversized. I placed my order on 27 Sep 2022 with 7-10 business day shipping. I inquired on 18 Oct and received a response saying don’t worry we will send the tracking number on 19 Oct. I reached out again on 23 Oct and told them I was opening a case with PayPal. I received an email with tracking number showing the ship date as 10 Oct with eta of 27 Oct. I sent screenshots to PayPal and expect a refund by 10 Nov even though items incorrect size arrived. The material isn’t bad and quality is decent but I will not order again. I knew before purchasing from others reviews and why not give it a shot if you have the time and energy to get free stuff from a crappy Chinese company.
I ordered a onesie for a Halloween costume weeks in advance of Halloween. Customer service assured me they were expediting my shipping. Here we are a few days out and the package hasn’t even made it to the US yet. Was supposed to be part of a group costume theme, so extremely disappointed.
I ordered a baby onesie beginning of October for halloween. Shipping said 7-10 days. That’s the only reason I ordered. Today is October 27th and I’m not supposed to get my product for another 11 days so now I’m having to scramble to find a different outfit and having to spend more money. I won’t be ordering from here again and I’ll advise no one else does. $12 shipping only for it to be late. I know it sounds ridiculous to be mad about shipping but when I’m under the impression I’ll get it before I need it and now I’m not? Very frustrating. Update your website to at least say “shipping may vary”.
Do not order from this site!!!!
They sent me the wrong order and I nearly paid $50 for it and when I asked for a return / Refund they essentially laughed at me and offered $5 as compensation
I'm not gonna lie. I was a little nervous buying these onesies from a Chinese company, but these onesies are ADORABLE! My friends and I got pokemon onesies for Halloween and they did not disappoint! They are super comfy and look just like the pictures.
It's a Chinese company. I didn't get order confirmation email. Had to ask them. Also you got to ask for tracking number yourself. They are shipping out from China via plane. But it's pretty fast. I would allocate 10-15 days until you actually receive it. Not good idea if ordering last minute for Halloween!
I was looking for good a Sonic onesie to wear for Halloween but also to have in general. There was one I’ve wanted that everyone got off Amazon that no longer sold there but LuckyOnesie had it too. I checked here for reviews and it was very mixed but I tried my luck and I’m more than happy to say everything went perfect! It was sent out after a DAY of buying with tracking and I got it about a week and a half later. It is perfect and the exact thing I wanted. It’s super comfy and thick so it’ll last through the winter too.
I highly recommend buying from them!! It’s quick service!!
Scam company. I paid for 5-7 business day delivery. Package took 17 days. I was already out of town for event and did not need this product anymore. They offered a $13 refund. I paid $36 for shipping alone. PayPal will not refund as the product arrived. They don't care when it shipped or arrived. Company is in CHINA and wants me to pay to ship there with no reimbursement. Costs $72 through USPS. Avoid this seller!!!
I ordered the pikachu onesie as a costume for my son and I LOVE it! He looks so adorable and it's so cute and cozy. I'm not sure why so many poor reviews, they made me nervous awaiting on my item. It took about a week for my tracking number but then it arrived in just a couple days. If you're contemplating I say go for it!!
What a lovely onesie, and it has pockets, too!
It ended up being on the slightly premium-cost side, and it look a while to get here (UK) with the requirement for international shipping, but I'm very happy with the product overall - the quality is definitely good.
I bought a onesie for my friend's birthday and had some seconds thoughts about it because of the reviews I saw + I began to wonder if the site was a scam. I emailed their customer services after about a week and a half regarding the purchase and they responded within a couple hours. sent me a tracking number and that my onesie had been delivered the day I sent the email. only issue was the USPS had sent it to the wrong address but that was resolved fairly quickly. Onesie looks great, my friend loved it. Response time from the customer service was fast. Hope it can be the same for everyone else!
They straight up just stole my money
that's it, paid by credit card...never received the product. and they don't answer emails, ever.
just a scam shop from overseas most likely.
I ordered the wrong thing. I contacted them to tell them that immediately. Heard nothing. Weeks later the package arrived. I didn’t even open it but immediately messaged them to say I wanted to return it including a picture with it still in the package. I haven’t heard a word. I sent four more emails. Nothing. So I now have something that doesn’t fit me, isn’t what I wanted, and they have never answered me. Expensive lesson to learn.
Worst place to purchase a onesie. You might as well burn your money instead of buying anything from here. Bought a onesie and I liked how it look so I bought it. When I got it it was completely different from the picture. I let them know about this they said it was the same thing like if I were blind and couldn’t compare the two and they best they could do was refund $5 after sending it back as if that even covered the shipping cost.
To make a long story short, this business falsely advertises its materials, scams you with the pricing, and does not honor its refund/return policy. To get more into detail, I ordered a onesie off of this website. When I received it it was not what was advertised on the website, in quality and just over all style/design. What’s more, both the onesie I received, and the one they advertised are sold separately on Amazon. I was given the cheaper one for the price of the more expensive one on Amazon. I checked and followed the policy of luckyonesie and contacted customer service immediately simply requesting an exchange since I wanted the onesie on the website. They refused to accept the request and this posed an issue since they clearly stated in the policy that they will not even consider an exchange/refund if I were to re-ship it with out notifying them first. I ordered $103 dollars of merchandise, and I would get nothing if I just sent it back. To compensate Kiana offered me a $5 usd reimbursement, Instead of just the exchange I requested which I kindly refused and sent pictures showing the issue and followed their request as per their policy. I ended up disputing it with my bank. This was a very unfortunate experience and I will not be shopping through this company again.
I placed an order on the 24th of November and still have yet to receive any update on shipping almost a month later. I have emailed the company twice and gotten no response. If this changes, I will change my review but, right now, this company appears to be scamming people out of money.
Order placed on 10-21-21. No contact about shipping. Contacted company 4 times by email and twice by phone. Filed an expedited claim with PayPal 11-15-21 and received a refund within hours. Very poor customer service, no communication. If you choose to order from this company, use PayPal for payment so you can get your money back when you never receive your order.
please please please please take my advice. I LITERALLY and without AN OUNCE of exaggeration NEVER IN MY LIFE have dealt with a worse company. I HIGHLY recommend spending a couple extra dollars to purchase through another company. DO NOT TAKE THE CHANCE of having an issue with an order and GETTING ABSOLUTELY SCAMMMMMMMED out of a refund. I beg anyone reading this to avoid business with this JOKE of a company at ALL COSTS! PS: i have written proof of this company threatening a customer and am extremely close to getting lawyers involved to address the illegal activities this company so irresponsibly uses. MORE THAN HAPPY TO GIVE OUT ALL THE PROOF I HAVE AND TO FURTHER EXPLAIN THE UNACCEPTABLE BEHAVIOR OF THIS COMPANY
I BEG all people considering this company to please choose another company. this company conducts business in an absolutely disgusting way. PLEASE GO ELSWHERE AND DO NOT SUPPORT THESE CROOKS
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