Hi Shaune,
Thank you so much for sharing this incredible update! 🐾❤️
We’re so happy to hear that you’ve noticed such a positive difference in your big fur baby after just three weeks. It’s wonderful to know that some of the bumps and lumps feel smaller or are no longer noticeable.
We truly appreciate you trusting Lumiqour and taking the time to share your experience. Wishing your furry friend continued comfort, happiness, and plenty of loving cuddles! 🐶💛
Olivia from Lumiqour
Hi Robin,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’ve found our team responsive and helpful, and even happier to know that the product seems to be helping your older dog. 🐾❤️
We truly appreciate you taking the time to share your experience and wish you and your furry friend continued happiness and wellness!
Olivia from Lumiqour
Hi Theresa,
Thank you so much for sharing your experience! ❤️ We’re really happy to hear that it’s been helping with your dog’s digestion. We completely understand your concern about the container lasting only about a week and a half for a larger dog, and we truly appreciate your feedback about offering larger sizes.
We also hope you continue to see positive changes as you use it consistently. We’re wishing your sweet girl all the best, and we appreciate you giving our product a try! 🐾💛
Olivia from Lumiqour
Hi Simone,
Thank you so much for sharing your heartfelt experience! ❤️ We’re especially glad to hear that your 13-year-old companion is feeling healthier and more comfortable. It means a lot to hear how much smaller you’ve noticed the lump over the past three months. 🐾
We completely understand being cautious when ordering a product from another country, so we truly appreciate you giving us a chance and sharing your experience with others in Australia. Wishing your sweet pup continued good health and many more happy days together! 💛
Olivia from Lumiqour
Hi Lynda,
We’re truly sorry to hear about your experience and understand how frustrating it must be to have your orders repeatedly sent with an incorrect ZIP code, especially after providing the correct shipping information multiple times.
We’re glad to hear that you’re happy with the product itself, but we sincerely apologize that our service and shipping process have fallen short of your expectations. We’d appreciate the opportunity to look into the charges and shipping issues and work toward resolving this for you.
Please feel free to contact us at [email protected] so we can review your order details and assist you further.
Olivia from Lumiqour
Hi Jay,
Thank you for your wonderful feedback! We’re happy to hear that your order was shipped and delivered in a timely manner. We truly appreciate you choosing Lumiqour and taking the time to share your experience.
We hope you and your pup continue to have a great experience with us! 🐾💛
Olivia from Lumiqour
Hi Mr. Kyle,
Thank you so much for sharing your experience! We’re delighted to hear that you’ve noticed a positive change in your dog’s larger fatty lumps after switching to our Turkey Tail Probiotic. It’s wonderful to know that you’re seeing encouraging results within just a few weeks.
We truly appreciate you giving Lumiqour a try and taking the time to share your feedback. We hope your pup continues to do well! 🐾💛
Olivia from Lumiqour
Hi Annette,
Thank you for taking the time to share your feedback. We're sorry to hear that you haven't seen the improvements you were hoping for after two months of use.
We understand how disappointing it can be, especially when you're trying to support your dog's health. While some dogs show noticeable changes within the first month, it's also completely normal for others to take 2–3 months or longer before owners begin seeing benefits such as softer lumps, improved mobility, increased energy, or healthier skin. These supplements work best when used consistently over time and are not intended to provide overnight results.
We'd love the opportunity to learn more about your dog's situation and see how we can help. Please feel free to reach out to us at [email protected].
Olivia from Lumiqour
Hi Tanya,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration regarding the delivery time, communication, and concerns about your order.
We’d like to clarify that Lumiqour works with multiple manufacturing facilities, and the fulfillment location can vary depending on the customer’s location and where the order is processed. We do not always have visibility into the exact facility each individual order ships from. Regardless of the fulfillment location, our products are made in an FDA-approved facility and we remain committed to maintaining quality and safety standards.
We also apologize for the confusion regarding your Buy One Get One Free offer and would like the opportunity to look into your order details and the previous communication to make sure this is properly addressed.
Please feel free to contact us at [email protected] so we can review your order and assist you further.
Olivia from Lumiqour
Hi April,
Thank you for sharing your experience with us! We’re glad to hear that your delivery went smoothly and that you’ve started noticing positive changes after using Lumiqour.
It’s wonderful to hear that your dog’s lump feels softer and has become a little smaller. Changes can vary from dog to dog, and consistent daily use is often an important part of supporting the best possible results over time.
We truly appreciate you taking the time to share your journey and we’re grateful to be part of your dog’s wellness routine!
Olivia from Lumiqour
Hi Jane,
Thank you for sharing your experience with us! We’re so happy to hear that Lumiqour has helped reduce the size of your dog’s lumps.
Every dog is different, and results can vary depending on factors such as their age, health, and consistency of use. We truly appreciate you giving Lumiqour a chance and sharing your positive feedback with other pet owners.
Thank you for trusting Lumiqour to support your furry friend’s wellness!
Olivia from Lumiqour
Hi Matt,
Thank you for sharing your experience!
We’re so glad to hear that ordering was easy, your package arrived quickly, and that your dog enjoys the flavor. It’s wonderful to hear you’ve already noticed some minor improvement, and we appreciate you giving Lumiqour time to support your dog’s wellness journey.
We hope your pup continues to enjoy it, and we’d love to hear about any further progress along the way. Thank you for choosing Lumiqour!
Olivia from Lumiqour
Hi Rebecca,
Thank you for your review!
We're glad to hear that you had a smooth ordering and shipping experience. We completely understand that it's still early days, and we hope you'll start seeing positive results soon.
If you ever have any questions or need assistance along the way, our team is always here to help. We truly appreciate your support and look forward to hearing how things go!
Olivia from Lumiqour
Hi Steffanie,
Thank you so much for sharing your experience! We're delighted to hear that you've noticed a significant reduction in your dog's lumps and that your other dog's eye discharge has cleared up. It's wonderful to know you've seen such positive changes.
We truly appreciate your continued trust in Lumiqour and are grateful that you're already on your fourth jar and planning to order again. Thank you for being a valued member of our community, and we wish you and your pups continued health and happiness!
Olivia from Lumiqour
Hi there,
Thank you for taking the time to share your feedback. We're pleased to hear that our product is working well for you, but we're truly sorry to learn that your experience with our service and subscription management was disappointing.
We understand how frustrating it can be when you're unable to update your subscription as expected. We appreciate you bringing this to our attention, as your feedback helps us improve.
Please feel free to contact us at [email protected], and our team will be happy to review your subscription and assist you with any changes you need.
Olivia from Lumiqour
Hi Bob,
Thank you so much for sharing your wonderful experience! We're thrilled to hear that your Border Collie loves the product and that you've already noticed the lumps becoming softer after the first two jars.
We truly appreciate your trust in Lumiqour and are grateful that you took the time to share your feedback. Wishing you and your Border Collie continued progress and many happy, healthy days ahead!
Olivia from Lumiqour
Hi Marilyn,
We're sorry to hear that your delivery took longer than expected. We understand how disappointing it is to wait longer than anticipated for your order, and we sincerely apologize for the inconvenience.
We appreciate your feedback, as it helps us improve our shipping process and overall customer experience. Thank you for your patience and for giving us the opportunity to do better.
If there's anything we can assist you with regarding your order, please feel free to contact us at [email protected].
Olivia from Lumiqour
Hi Nancy,
We're truly sorry to hear about your experience and understand how frustrating this must have been. We sincerely apologize for the delay and the lack of communication you experienced.
We have sent you an email with the latest tracking update for your order. If you don't see it, please check your spam or junk folder just in case.
If you still have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. We'll be more than happy to help and make sure your concerns are addressed.
Thank you for your patience, and we appreciate the opportunity to make this right.
Olivia from Lumiqour
对于一辆 10 岁的 Golden 车,到处都有一些小肿块,我想解决这个问题。这东西太棒了!他已经使用了大约 5 周并且非常喜欢它!期待我们的下一次兽医预约!
Lumiqour 回复2026-08-01
Hi Claudia,
Thank you so much for sharing your wonderful experience! We're delighted to hear that your 10-year-old Golden Retriever is enjoying our Turkey Tail Probiotic+ and that he's been happily taking it for the past five weeks.
It's great to know you're being proactive about his health, and we hope you'll continue to see positive progress over time. We’re excited for you and your pup as you head into your next vet appointment, and we’d love to hear how it goes!
Thank you for trusting Lumiqour to be part of your dog's wellness journey.
Olivia from Lumiqour
Hi Shelly,
Thank you for bringing this to our attention, and we're sorry for the confusion and frustration regarding your Buy One, Get One Free order.
We understand your concern about being charged for two items, and we apologize that you did not receive a response to your previous email. Our team would be happy to look into this and review your order details to make sure everything is handled correctly.
Please reach out to us with your order number or the email address used at checkout so we can locate your purchase and assist you as quickly as possible.
Thank you for your patience, and we appreciate the opportunity to make this right.
Olivia from Lumiqour