Lumiqour

Hi there, Thank you for taking the time to share your experience! We're glad to hear your dog adjusted well to the supplement and is enjoying it with her meals. It's great to know everything has been going smoothly so far. We appreciate your patience with the shipping time and your commitment to introducing the product gradually. Since you've only been using it for about five days, it's still very early, but we hope you'll begin to see positive changes with consistent daily use. Thank you for choosing Lumiqour, and we wish you and your pup all the best on this journey! Olivia from Lumiqour

Hi Vicki, Thank you so much for your wonderful review! We're delighted to hear that your Lumiqour order arrived quickly and that you saw such impressive results. It's fantastic to know it helped rejuvenate your dried-out leather, water-stained coffee table, and antique furniture. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Lumiqour! Olivia from Lumiqour

Hi Kelsey, Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced with your order and the delivery process. We understand how disappointing it can be to wait for a package and then not receive it despite the tracking showing as delivered. We’d like the opportunity to look into this matter and assist you further. Unfortunately, we’re unable to locate your order details using only the name provided in this review. Please feel free to contact us at [email protected] with your order number or the email address used when placing your order, and will be happy to help investigate and work toward a resolution. Thank you for giving us the opportunity to assist you. Olivia from Lumiqour

Hi Jackie, Thank you for sharing your experience. We're truly sorry to hear that your dog didn't respond well to the product and that this has been a frustrating experience for you. Some pets can be picky about new supplements, and we often recommend gradually introducing the powder or mixing it thoroughly with a favorite wet food or treat to help with acceptance. However, we completely understand that every dog is different. We also want to clarify that we have replied to your email with our return instructions. If you haven't seen our latest response, please check your inbox or spam folder. Our support team is here to help and will continue working with you to resolve this matter. Please feel free to contact us at [email protected] if you have any further questions or need assistance locating our previous email. Olivia from Lumiqour

Hi Billie, Thank you so much for sharing your experience! We’re thrilled to hear that your dogs are enjoying Lumiqour and are happily finishing their meals. 😊 It’s wonderful to know you’ve noticed positive changes like less stomach noise and that they’re loving every bite. We truly appreciate you trusting Lumiqour to be part of your dogs’ wellness routine. We’re grateful for your support and hope your pups continue to enjoy the benefits! Olivia from Lumiqour

Hi Debra, Thank you so much for sharing Ruby’s journey with us! 🐾 We’re so happy to hear that she has been enjoying Lumiqour Turkey Tail for the past 5 months and that you’ve noticed some of her smaller lumps becoming smaller, while also seeing no new ones develop. Every dog is different, and we love hearing stories from pet parents who are committed to supporting their dogs’ overall wellness over time. We’re grateful that you chose Lumiqour to be part of Ruby’s routine and we hope she continues to thrive! Thank you for your trust and support. ❤️ Olivia from Lumiqour

Hi Janice, Thank you for sharing your feedback. We’re sorry to hear about the delay and understand how frustrating it can be to wait for your order. We have sent you an email with the latest tracking update for your shipment. Please check your inbox, and if you need any further assistance or have questions regarding your order, feel free to reach out to us at [email protected]. We appreciate your patience and the opportunity to help resolve this for you. Olivia from Lumiqour

Hi Wendy, Thank you so much for your amazing review! We're thrilled to hear that you've had such great results with our product. Knowing that it's made a positive difference means the world to us. Thank you for trusting Lumiqour and for taking the time to share your experience. We truly appreciate your support! Olivia from Lumiqour

Hi Ross, Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns regarding the product you received and understand how important it is to have the correct product and proper usage guidance, especially when it comes to your pet’s health and safety. We would appreciate the opportunity to look into this further and assist you with your order. Please feel free to contact us at [email protected] so our team can review the details and help address your concerns. Thank you for bringing this to our attention. Olivia from Lumiqour

Hi Kayla, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how disappointing it must have been, especially when you were looking forward to trying our product for Ollie. We’d like to clarify that your order has been fully refunded. We sincerely apologize for the frustration caused by the delivery issue and the lack of communication you experienced. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. If you have any further questions or concerns, please feel free to contact us at [email protected]. We’d be happy to assist you. Olivia from Lumiqour

Hi Karen, Thank you for sharing your feedback. We’re sorry to hear that your order took longer than expected to arrive. We understand how important timely delivery is, and we appreciate your patience while waiting for your product. We’re glad to hear you’re happy with the product, and we completely understand wanting to see results. Supplements are not typically an overnight fix and work best when used consistently over time as part of a daily routine. While some dogs may show improvements within the first month, it’s also completely normal for others to take 2–3 months before owners begin noticing changes such as increased energy, improved mobility, healthier skin, or other positive benefits. Every dog responds differently, so we encourage you to continue consistent daily use and give your pup the time needed to experience the full potential benefits. We truly appreciate you giving Lumiqour a try and hope you continue to see positive changes. If you have any questions or need assistance, please feel free to reach out to us at [email protected]. Olivia from Lumiqour

Hi Robin, Thank you for sharing your feedback. We’re sorry to hear that your order took longer than expected to arrive and that you had to reach out for an update. We understand how important it is to receive your product promptly, and we appreciate your patience while waiting for your Mushroom product. We’re glad it has arrived, and we hope you and your pet have a positive experience with it. We truly appreciate you giving Lumiqour a try, and we’d love to hear how it works out for you. If you have any questions or need assistance, please feel free to contact us at [email protected]. Olivia from Lumiqour

Hi Andrea, We're sorry to hear about your experience. We checked our system using your full name, and we could only locate orders from March and April, both of which were successfully delivered. We were also unable to find any emails from you in our support inbox. To help resolve this as quickly as possible, we've gone ahead and sent you an email. If this review is regarding a different order placed on June 20, please reply with your order number or the name and email address used when placing the order so we can locate it and investigate right away. Please feel free to contact us at [email protected]. We'd love the opportunity to resolve this for you. Olivia from Lumiqour

Hi Faith, Thank you for taking the time to leave us a review! We're so pleased to hear that your order arrived quickly. We hope you and your furry friend enjoy the product, and if you ever have any questions or need assistance, our team is always happy to help. Olivia from Lumiqour

Hi Kevin, Thank you so much for your kind words! We're delighted to hear that you found our team polite and helpful. We also appreciate your feedback regarding the ordering process. We completely understand your disappointment—you wanted to try a single container first without having to change the rest of your cart. Your comments are valuable, and we'll be sure to share them with our team as we continue working to make the shopping experience more flexible and convenient. We hope the Turkey Tail works well for your pup, and if you ever have any questions or need assistance, we're always here to help. Olivia from Lumiqour

Hi Linda, Thank you so much for your amazing review! We're thrilled to hear that you've had such great results with our product. Knowing that it's made a positive difference means the world to us. Thank you for trusting Lumiqour and for taking the time to share your experience. We truly appreciate your support! Olivia from Lumiqour

Hi Carrie, We're truly sorry to hear about your experience and understand how disappointing this situation has been. After reviewing your order, we found that it encountered an unexpected fulfillment issue that prevented it from being delivered as intended. To make things right, we have processed a full refund for Order #112137. We sincerely apologize for the inconvenience and appreciate your patience. If you have any further questions or need any additional assistance, please feel free to contact us at [email protected]. Olivia from Lumiqour

Hi Larry, Thank you for bringing this to our attention, and we're very sorry to hear that you never received your full order or your refund. This is not the experience we want any customer to have. We sincerely apologize for the inconvenience and frustration this has caused. Please reach out to our support team with your order number if you haven't already, and we'll be happy to review your case. We'll work with our fulfillment team to investigate what happened and ensure your order or refund is resolved as quickly as possible. Thank you for your patience, and we appreciate the opportunity to make this right. Olivia from Lumiqour

Hi Geoff, Thank you so much for your wonderful review! We're delighted to hear that ordering was simple, your supplement arrived quickly, and—most importantly—that you've seen such positive changes in your senior dogs. Knowing they've become more energetic and that you've noticed a reduction in their fatty lumps is incredibly rewarding to hear. We especially appreciate you sharing that you were initially skeptical. Thank you for giving Lumiqour a chance and for taking the time to share your experience with others. We wish you and your dogs many more happy, healthy years together! Olivia from Lumiqour

Hi Nancy, Thank you for taking the time to share your experience. We sincerely apologize for the longer-than-expected delivery time and appreciate your patience while waiting for your order to arrive. We’re glad to hear that our support team was able to provide helpful and informative assistance when you reached out. Your feedback means a lot to us, and we’ll continue working to improve our service and delivery experience. Thank you for choosing Lumiqour! Olivia from Lumiqour