Hi Cassie Leon,
Thank you so much for the review! We’re thrilled to hear that you’re completely happy with your shirts from the first order.
Great news! Your second order is currently in transit and expected to be delivered within the next 1–3 days.
We’ve just sent a status update directly to your email with all the details, please check your inbox to track your package.
Thank you again for your support!
Hi Jodie,
Thank you so much for your wonderful review! We're thrilled to hear that you've been happy with the quality of each one.
Knowing that you trust us to create your personalized gifts means the world to our team. We truly appreciate your support and look forward to helping you create many more special keepsakes in the future!
Hi Miguel,
Thanks so much for taking the time to leave us a review. Your feedback is important to us and we’d love to know how we can improve our services.
To clarify, we work with production partners in multiple locations, including the US and overseas, depending on product type and current production capacity. This allows us to offer personalized items efficiently, but it can occasionally result in longer transit times.
Unfortunately, we weren’t able to locate your order with the name and order ID provided on Trustpilot. Could you please send us your order details via our support email [email protected]? We'd be more than happy to look into what happened with your order and see how we can best assist you.
We look forward to assisting you and improving your experience.
Hi Dora,
Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that your husband loves his shirt and that the color turned out perfect. Your support means the world to our team! We look forward to creating something special for you again in the future!
Hi R Kim Lee,
Thank you for taking the time to share your experience. We're truly sorry to hear that you encountered difficulties with our website and the PayPal checkout process.
While screenshots can help us identify and resolve technical problems more quickly, we understand that they aren't always possible to provide after the issue has passed. Your feedback is valuable and helps us improve both our website and our customer support process.
Once again, we sincerely apologize for the inconvenience and frustration this experience caused. Thank you for your patience and understanding. We truly appreciate your feedback as we continue working to provide a smoother shopping experience for all of our customers.
Hi Funky,
Thank you so much for your wonderful review! We're delighted to hear that you were happy with the quality of your T-shirt. Your kind words mean a lot to our team and motivate us to keep delivering the best possible products and service. We truly appreciate your support and look forward to creating something special for you again in the future!
Hi Ana Mouse,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience with the QR code and the linked website.
We completely understand how disappointing it is when a personalized gift doesn't work as expected. The experience you've described is certainly not what we want for our customers.
Unfortunately, we were unable to locate your order based on the information available in your review. Could you please contact our Customer Support team at [email protected] with your order number or the email address used for your purchase? We'd really like the opportunity to investigate the QR code issue, determine what caused the unexpected experience and work with you to find an appropriate solution.
We sincerely appreciate your feedback and hope you'll give us the chance to make this right.
第一次购买,产品送货及时。我对 Monogram T 恤的质量非常满意。这件衬衫很柔软,采用优质棉面料。我肯定会再次购买 Macorner Co.。
Macorner 回复2026-07-25
Hi Lisa Remer,
Thank you so much for your wonderful review! We're thrilled to hear that your first experience with Macorner was such a positive one.
Thank you for placing your trust in us. We look forward to creating something special for you again in the future!
Hi Emilie,
Thank you so much for your thoughtful review! We truly appreciate your patience and it means a lot to hear that you love the shirts. We hope they bring you lots of joy, and we look forward to creating something special for you again in the future!
Hi Diana Mena,
Thank you for taking the time to share your feedback. We are truly sorry to hear that the design on your personalized mug came off after the first wash. This is certainly not the level of quality we strive to provide and we completely understand how disappointing this must have been.
We have already reached out to you privately and would greatly appreciate it if you could check your inbox. Our team is ready to make this right by offering either a replacement at no additional cost or a full refund, whichever you prefer.
We sincerely hope you'll give us the opportunity to restore your confidence in our products and service.
Hi Kelly,
Thank you so much for the fantastic review! We are thrilled to hear that your cruise magnets turned out perfect for your upcoming Windstar cruise in Europe.
Wishing you an incredible and memorable trip!
Hi Melissa,
Thanks so much for your wonderful review! We're delighted to hear that you loved the T-shirt. Your kind words truly mean a lot to our team. Thank you for choosing us. We hope to create something special for you again soon!
Hi there,
We're truly sorry to hear about your experience and understand how frustrating this must have been, especially since it involved a Mother's Day gift. We sincerely apologize for the inconvenience caused by the delivery issue.
Unfortunately, we weren’t able to locate your order with the name provided on Trustpilot. Could you please send us your order number via our contact page at https://macorner.co/pages/contact-us? Our support team will prioritize your case and work with you to resolve it as quickly as possible.
We look forward to assisting you and improving your experience.
Hi Shari Abbott,
Thank you so much for your wonderful review! We're delighted to hear that your personalized shirt turned out just as you hoped and that your husband loves it. Knowing it brought joy to your family truly means the world to us. Thank you for choosing us to create such a special keepsake. We hope to serve you again in the future!
Hi M Reilly,
Thank you for your kind review! We're so happy to hear that you love your T-shirt. Your satisfaction means a lot to us, and we truly appreciate you choosing Macorner. We hope to create something special for you again soon!
Hi Lynn,
Thank you for your kind review! We're so happy to hear that you love your T-shirt. Your satisfaction means a lot to us, and we truly appreciate you choosing Macorner. We hope to create something special for you again soon!
我的订单准时到达并且非常完美。我为家人买的毕业 T 恤很受欢迎!这些衬衫质量非常好,设计也非常好。当我的孙子在毕业典礼上看到我们时,他感到非常惊讶。 肯定会再次从Macorner订购。
Macorner 回复2026-07-24
Hi Karen,
Thanks so much for your wonderful review! We're delighted to hear that you loved the T-shirt. Your kind words truly mean a lot to our team. Thank you for choosing us. We hope to create something special for you again soon!
Hi Renee,
Thank you so much for being such a loyal customer! We're thrilled to hear that you're always happy with the quality of your purchases. Knowing that you recommend Macorner to your friends and family means the absolute world to us.
We look forward to creating more wonderful items for you in the future!
Hi Jill F,
Thanks so much for your wonderful review! We're delighted to hear that you loved the T-shirt. Your kind words truly mean a lot to our team. Thank you for choosing us. We hope to create something special for you again soon!
Hi Kent,
Thank you so much for taking the time to leave such detailed feedback!
We really appreciate your honest note regarding the shipping transparency and slight delay for part of your order. We are constantly working on improving our communication around fulfillment origins so our customers know exactly what to expect.
Thank you for your patience and support, and we look forward to serving you again soon!