Amazing product! Easy to assemble and it is quite stable.
Maidesite 回复2025-12-16
Thank you so much for your kind feedback! 🌟
We’re really happy to hear that you find the product easy to assemble and stable. Your support means a lot to us and motivates our team to keep delivering high-quality products and service.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your desk!
Excellent product and outstanding customer service
I purchased a height-adjustable desk and I’m extremely happy with it — it’s a premium product, very solid and exceptionally well built. But what impressed me the most was the post-sales service. I had a small issue with an accessory and they responded immediately and solved it flawlessly.
A company that truly stands behind its products. Highly recommended!
Maidesite 回复2025-11-27
Thank you so much for your kind words, Emanuel! 💛
We’re thrilled to hear that you’re enjoying your height-adjustable desk and that our customer service could help resolve your issue quickly. Your feedback truly motivates our team to continue delivering the best products and support possible.
We really appreciate your recommendation and are grateful to have you as a valued customer!
— The MAIDESITE Team
I’m very happy with this height-adjustable desk. Although I initially had an issue with the electric control panel, the customer service team was absolutely impeccable: quick, helpful, and professional. Apart from that, the desk works perfectly: it's stable, smooth, and exactly what I needed. Highly recommended!
Maidesite 回复2025-07-28
Thank you so much for your kind feedback! We're thrilled to hear that you're happy with your height-adjustable desk and that our customer service team was able to assist you promptly and professionally.
We truly appreciate your recommendation and are glad the desk meets your expectations in both performance and stability. If you ever need anything in the future, feel free to reach out—we’re always here to help!
Best regards,
Maidesite Customer Service
Though there was a bit of confusion on the package delivered, I received everything correctly and on time! Just for those purchasing out of Germany, be aware that even if it's DPD the designated logistics company, it may transfer the package to a different company for the delivery (in my case it was SEUR), which I did not know and caused the confusion, but everything was good!
Maidesite 回复2025-07-28
Thank you very much for your feedback and for sharing your experience!
We’re glad to hear that everything arrived correctly and on time. We apologize for any confusion caused by the carrier handover—indeed, for international deliveries, DPD sometimes collaborates with local partners like SEUR depending on the destination country.
We really appreciate your understanding, and we’re here anytime you need assistance in the future!
Best regards,
Maidesite Customer Service
I recently purchased a standing desk from Maidesite and was genuinely surprised by the quality. The desk arrived very well packaged, with all parts securely protected. Assembly was straightforward, and the materials feel sturdy and premium. I also contacted their customer support with a question, and they responded quickly and helpfully.
Overall, it's an excellent product with a great price-to-quality ratio.
Maidesite 回复2025-07-28
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that you're happy with the quality of your Maidesite standing desk and that the assembly process went smoothly. It's also great to know our customer service team could assist you promptly.
Your satisfaction means a lot to us — if you ever have any further questions or need support in the future, we’re always here to help!
Best regards,
Maidesite Customer Service
I ordered a table and they never sent it, and I haven’t received any refund. I reached out three times and they never replied. Horrible!!!
Maidesite 回复2025-07-30
Dear Customer,
We sincerely apologize for the inconvenience you've experienced.
Upon reviewing your order, we can confirm that the package has been successfully delivered. If necessary, we can request a delivery confirmation from the carrier for your reference.
Additionally, we have already processed your refund. If you would like, we can also provide a proof of the refund transaction.
Please let us know if you need further assistance or clarification, and we will be happy to help.
Kind regards,
Maidesite Customer Service Team
We ordered an electric desk in April - not really knowing what to expect as this was our first electric desk. Ease of ordering and delivery was amazing and super quick. When the desk arrived it was really easy to install and very quickly became the go to desk to use . It really has made a huge difference to our office and impact on staff work. Would highly recommend Maidesite as a company and highly recommend the electric desk as a product.