MailerLite（mailerlite.com）在 OK.one 的综合评分为 2.9 分（满分 5 分），基于本站收录的 101 条用户评价，属于电子与科技分类，口碑较差。评价两极分化：48% 给出 4 星及以上，同时 48% 打了 1 星；商家回复了 38% 的差评。数据最后更新于 2026-08-10。
Josue 一路上令人惊叹且耐心，他在平台上一步步指导我完成整个过程，我一切顺利。优质的客户服务，及时回复并确保工作顺利完成。非常出色。
Hi Tiana, thank you so much for your kind words! 😊 We're happy to hear that Josue was able to guide you through everything step by step and help you get it all set up successfully. We'll make sure your feedback reaches him. Thanks again for taking the time to share your experience 💚
我订阅了一个计划，但几个小时后就被禁止了。我只使用自己的个人帐户进行测试和设置，包括网络钩子，并且所有用户都经过双重选择加入。老实说，我很失望，也很高兴自己没有作为绩效营销人员投入更多时间或带来客户。 一旦你被禁止，实时聊天支持按钮也会突然消失，这很奇怪……这意味着你基本上被迫创建另一个帐户才能获得支持。即使这样，也没有人回应。相当可笑的操作。 根本不能推荐它。对我所有的营销人员同事：远离，以避免头痛。
Hi there, we’re sorry to hear about your experience. Unfortunately, we weren’t able to locate a support request based on the information available in this review. If you’d like us to take a closer look at your case, please reach out via our contact form and our team will be happy to review it: https://www.mailerlite.com/contact-us?category=compliance-and-approvals We appreciate you taking the time to share your feedback.
客户支持团队非常出色。我对我们的帐户进行了一些更改，他们对解决问题非常有帮助。作为一个平台，它对我们开始实现品牌参与目标非常有帮助。
Hi Steph, thank you so much for sharing this! We’re really glad the team could help make the account changes smooth for you. And it’s amazing to hear MailerLite has been helping your brand move closer to its engagement goals 😊 We truly appreciate the kind words 💚
我需要进行一些不寻常的帐户更改，并且团队的支持是即时且准确的，首先。
Thanks so much for sharing this Duncan! We’re really glad the team could help get those account changes sorted, and if you ever need a hand again, you know where to find us😊
贝塔尼亚给了我很多帮助。 Mailerlite 拥有强大的支持团队！
机器学习聊天人员 (Marvin) 直接解决了这个问题，并通过“单击”指示解决了该问题。 附：另外，我很欣赏“机器人”迅速将其转交给真人。
Love hearing this! We’re so glad Marvin could jump in quickly and get things solved with such a simple fix. And thank you for mentioning the handoff to a real person too, we know sometimes that human touch makes all the difference 💚
我对这个系统还是个新手，但到目前为止一切进展顺利。我仍然需要确保我的设置能够正确工作。我想，过一段时间，我可能会给出更好的评价。
Thanks for sharing your experience so far! 😊 We’re glad things have been going well while you get familiar with the platform. Hopefully everything continues to run smoothly as you keep setting things up, and if you ever need a hand along the way, our team is always here to help 💚
我收到了及时回复，而且马丁也执行了我需要的所有任务，而我无需弄清楚任何事情。我一点也不精通技术，所以让他完成我的问题的补救措施并解释他是如何做到的，这是很棒的服务。 良好的态度和快速的沟通。
Hi Ellis, thank you so much for sharing this 😊 We’re really glad Martin could step in, handle everything for you, and explain things clearly along the way. Support should make things feel easier, not more overwhelming, so it’s wonderful to hear you had such a positive experience 💚
我在登录时遇到问题，Keren 帮助我重新获得了帐户的访问权限。
在与机器人兜圈子之后，我终于找到了一个非常乐于助人并且能够解决我的问题的人。谢谢。
Hi Heather, thanks for sharing this! We’re really glad the team could help get things sorted out for you in the end ✨ Always happy to help, and now you know where to find us whenever you need a hand 🫶
他们随机判定我的帐户是垃圾邮件并关闭了我，尽管打开率、点击率等都很高。我不明白。我会找到一个竞争对手。
Hi Tim, we’re sorry to hear about your experience. Account reviews are based on a range of compliance and policy factors, not only engagement metrics such as opens or click rates. While we understand this decision may have felt unexpected, these reviews are made to help maintain a safe platform and strong deliverability standards for all customers. If you have any questions, feel free to reach out to our support team and we’ll be happy to take another look
通过聊天真正快速、高效地加入非营利组织！比 Mailchimp 或 Constant Contact 所需的过程容易得多。
Hi Elaine, thank you so much for sharing this! We’re really happy to hear the onboarding process felt quick and easy for you. We truly appreciate the kind words and we’re so glad to have your nonprofit with us 💚
我发现，如果问题有点复杂，从机器人那里获得帮助并不总是有帮助。但通常在短暂的等待后就会有真人出现，并且可以大大简化事情。 因此，如果机器人的建议看起来很复杂，请不要放弃。询问团队成员。
Hi Greg, thanks for the honest feedback 😊 While the bot can help with many things, we know some situations are just easier with a real person. Really glad our team could step in and help simplify things for you in the end!
当我刚刚设置登陆页面和欢迎电子邮件时，他们在没有任何警告的情况下关闭了我的帐户，声称我向人们发送垃圾邮件。当他们决定关闭我的帐户时，我什至还没有启动我的网站。
We’re sorry to hear about your experience, Vic. Unfortunately, we weren’t able to locate an account based on the information in this review. If you haven’t already been in touch with our team, please reach out to us directly and we’ll be happy to take a closer look into what happened
该产品很好，给了我作为个体企业主所需的东西。在一些人无法解决问题后，支持很有帮助。我不确定他们是机器人还是人。
Hi Greg, thanks for sharing this! We’re really glad the product is working well for your solo business and that our team was able to eventually help resolve the issue for you. We understand it can sometimes feel unclear at the start, but we’re always here to make sure you get the support you need when things get stuck 🙌✨
我刚刚加入免费计划，因为我是一家初创公司。我刚刚设置了登陆页面、第一封电子邮件，并且在我的新传单上弹出了二维码，并在我的社交媒体中添加了链接。这是我捕获电子邮件的关键时刻。 4 订阅者 2 是我！ 1 是一位帮助我的设计师，我有 1 名真正的订阅者。 他们为何因我发送垃圾邮件而关闭我的帐户？这是不真实的，我为建立一些东西而付出的所有努力。这里没有帮助。 绝对残暴。我在另一篇评论中读到过这种情况，但这个人导入了他们的所有联系人。 帮助在哪里？这背后的意义是什么？是因为我使用的是免费计划吗？ 我不会打扰这家公司，去找一家提供更好支持的公司，而不仅仅是一个无法讨论的机器人决定你的命运。这就是为什么我必须在这里写信，希望能与人建立联系。我现在陷入困境，需要快速找到其他东西，因为我的社交活动刚刚开始为我的发布而增加:(
Hi Tasha, we’re sorry to hear about your experience and understand how frustrating this must feel, especially at such an important stage of your launch. If you’d like us to take another look and clarify what happened, please reach out here so our team can review your case in detail: https://www.mailerlite.com/contact-us?category=compliance-and-approvals We appreciate you taking the time to share your feedback 💚
在我自己的邮箱之间进行一些测试时，他们的系统得出的结论是我正在发送冷电子邮件和垃圾邮件......我自己！ 在这方面的支持一直是 0 帮助，他们终止了我的帐户。他们的审查持续了几分钟。所以不，市场上有更好的选择。也许这是最好的，因为他们看起来像机器人，什么都不理解。
Hi Dacian, we’re sorry to hear about your experience. Following a thorough review, we determined that the activity associated with your account did not meet our Terms of Use, specifically due to patterns consistent with cold emailing. These policies are in place to protect sending reputation and ensure good deliverability for all users on the platform. All accounts are subject to ongoing compliance checks to help maintain this standard. We understand this may be disappointing, and we wish you all the best with your future projects.
在我导入通过合法 Gumroad 购买和下载收集的订阅者后，甚至在我正确使用该平台之前，该公司几乎立即终止了我的帐户。接下来发生的事情比终止本身更糟糕。 他们的回复包括这样一句话：“请注意，这一决定是不可逆转的，对此电子邮件的进一步回复将不会被审核。” 这告诉您需要了解的有关该公司如何运作的一切。决策似乎是通过自动化系统做出的，几乎没有有意义的人工审查，一旦被标记，客户实际上就被剥夺了提供背景、申诉或解决问题的任何机会。 专业公司进行调查。有能力的公司会沟通。这家公司干脆关上门，拒绝参与。 如果您重视透明度、公平待遇或实际的客户支持，我强烈建议您寻找其他地方。
Hi David, we’re sorry to hear about your experience and understand your frustration. After a thorough review of your account activity, we found that it did not align with our Terms of Use, which are agreed to upon signup. These guidelines are in place to help ensure a safe and high-quality sending environment for all users and maintain strong deliverability across the platform. We understand this may be disappointing, and we wish you all the best with your future projects.
共 101 条符合条件的评价