Most reviewers were unhappy with their experience overall. Customers frequently experienced extremely slow shipping times, with many packages arriving late or missing entirely without proper tracking updates. Consumers also pointed out that the items received often looked completely different from the website pictures and felt cheaply made. People additionally struggled with complicated return procedures and encountered difficulties obtaining refunds for unsatisfactory purchases.
Some reviewers were happy with the stylish clothing selections, cozy fits, and helpful customer support interactions when solving size issues. Buyers mentioned that certain pieces offered great value, felt comfortable to wear, and featured durable fabrics.
Ordered 2 items. Got two separate emails saying they were out of stock and would never be in stock and that I should choose something else, with a link to the website. No indication of any kind of credit.
Manlytshirt 回复2025-09-15
Dear Customer,
Thank you for sharing your feedback with us. We sincerely apologize that your shopping experience did not meet expectations, particularly regarding the stock issues and subsequent handling.
We regret that the two items you ordered are unavailable. Your request for a refund is very important to us, and please be assured that if you prefer a refund over selecting other items, we are here to assist. Please contact us through our customer support email ([email protected]), providing your order number and details so that we can process your refund promptly.
We are working to improve our inventory management and customer communication processes to prevent such situations from occurring again. Thank you for your patience and understanding, and we hope to have the opportunity to offer you a better service experience.
Best regards,
ManlyTShirt Customer Service Team
I ordered a shirt over a month ago. When I didn’t receive it I contacted them and they never replied. They then had the cheek to send me an email asking for a review of the item. I did so saying I had not received the shirt nor any tracking information l. Someone from the company then contacted me saying how could they put things right. I told them try sending me my order but again no response. I do wonder if this is some kind of scam. I am going to contact my credit card and ask for a charge back as they have taken my money and not sent anything.
Update on this review despite their request for me to contact customer service ( I have done so 3 times with no response) I have had no reply, no refund, no goods as ordered. I assume this is just an automatic response and is as fake as their web site. Scam company ripping people off. You have been warned
Manlytshirt 回复2025-09-15
Dear Customer,
First and foremost, please accept our sincerest apologies for your recent shopping experience. We understand that you have encountered difficulties with this order and did not receive the support you deserved.
We deeply regret the delay of over a month and the lack of timely response, which does not reflect the service standards we strive to provide. Please contact us through our customer support email ([email protected]) with your order number and details, so we can immediately investigate and resolve this issue for you.
We will promptly check the status of your order and ensure that you receive your ordered item as soon as possible. In the meantime, we can also process a refund request to ensure your rights are safeguarded.
Our team is committed to improving customer service and ensuring that such issues do not occur in the future. Thank you for your patience and understanding. We hope to have the opportunity to correct this issue and regain your trust.
Best regards,
ManlyTShirt Customer Service Team
The sent me a jacket that doesn't fit. Shapeless
They promised to replace up to now nothing
Manlytshirt 回复2025-09-15
Dear Customer,
Thank you for bringing your issue to our attention. We sincerely apologize for any inconvenience caused. We understand your disappointment regarding the ill-fitting jacket and the delay in the exchange.
Please rest assured that we are taking this matter seriously and are actively working to resolve it. Kindly contact us through our customer support email ([email protected]) with your order number and relevant information so that we can check the status of your exchange request and ensure a prompt resolution.
We apologize for not meeting our promises in a timely manner and are working to improve our service processes to prevent similar issues in the future. Thank you for your patience and understanding. We truly hope to provide you with a satisfactory solution.
Best regards,
ManlyTShirt Customer Service Team
SCAM COMPANY — BE WARNED, THEY WILL STEAL YOUR MONEY!
It’s interesting that shortly after I posted my review, a wave of 5-star reviews appeared — likely fake. As of 09/11/2025, they still haven’t responded to my email from 08/19/2025, and they didn’t even respond to my BBB inquiry. What a scam of a company.
Manlytshirt 回复2025-09-12
Dear Customer,
Thank you for bringing your concerns to our attention, and we sincerely apologize for the unpleasant experience you’ve had with our company. We highly value your feedback and are sorry for not responding to your emails and inquiries in a timely manner.
We understand that timely and transparent communication is fundamental to building trust. Regarding the lack of response you mentioned, we will investigate the issue immediately and ensure that we contact you as soon as possible to resolve your concerns.
Regarding the comments, we are committed to ensuring the authenticity and transparency of customer feedback. If you have any concerns, we are more than happy to discuss and clarify them further.
Please contact us at [email protected] so that we can better address your issues. We value every customer’s satisfaction and hope to have the opportunity to rectify your dissatisfaction.
Thank you for your patience and understanding.
Sincerely,
The Manlyshirt Service Team
When I made a purchase, last November, the few reviews I'd read didn't give me any cause for concern. The item took a little longer than I expected and was a size smaller than I had ordered so I contacted the company and they apologized prefusely and offered to send me the correct size, (after requesting my son's exact measurements), without my returning the original item if I paid the p&p, which I did.
10 months later and countless emails, being asked again and again firstly for my patience, then months later for my sons measurements again, and finally since April, they've been telling me that there's clearly an issue with my bank, but since asking for the proof they've paid the refund, SILENCE!!!!
DO YOURSELF A FAVOUR - STAY AWAY, SAVE YOUR MONEY. THIS IS A SHAM WEBSITE!!!!
Manlytshirt 回复2025-09-13
Dear Customer,
First and foremost, thank you very much for taking the time to share your experience with us. We are deeply sorry that we were unable to resolve your issue within the timeframe requested. Your feedback is very important to us, and we do not take this matter lightly.
We deeply regret your unpleasant experience, which is inconsistent with our usual service standards and commitments. We understand your frustration and hope to resolve this issue as soon as possible. To better assist you, please provide your order number and relevant transaction information and contact me directly at [email protected]. We are committed to thoroughly investigating this matter and providing you with a satisfactory resolution.
We are carefully reviewing our internal processes to ensure this incident does not recur. Thank you for your understanding and patience.
We apologize again for the inconvenience this has caused you. If you have any further questions or require assistance, please feel free to contact us. We look forward to the opportunity to rectify this error and provide you with a better service experience.
Thank you for your support and understanding,
Manlyshirt Customer Service Team
One part of my order arrived, but it had the wrong size and another item was incorrect. The rest of my order hasn't shipped yet, and it looks like some of the items I ordered are unavailable. I was asked to order something else at a discounted price. This puts me in a tough spot with no other options. It seems like customer service is responsive, but inventory and order management are clearly issues.
Manlytshirt 回复2025-09-12
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues with your order, including incorrect sizing, wrong items sent, and some items being out of stock. Please rest assured, these are issues we take very seriously and are actively working to improve.
Firstly, regarding the sizing issue and incorrect shipment of items you received, we will address these immediately and arrange a suitable solution for you as soon as possible. Please contact us at [email protected], so we can arrange the correct exchanges, shipping, and refunds for you.
Concerning the out-of-stock items and our suggested discounted purchase, we completely understand the inconvenience this causes. We are working diligently to optimize our inventory management and order processes to prevent such situations in the future.
Nevertheless, we appreciate your feedback regarding our customer service team. They will continue to assist you and ensure your shopping needs are met.
Thank you for your feedback and patience. We are committed to providing you with a better service experience.
Sincerely,
The Manlyshirt Service Team
Very happy with the support offered from Manlytshirt. Ordered the wrong size and they immediately helped me get the correct size. They were easy, polite, and quick to respond!
Manlytshirt 回复2025-09-12
Thank you so much for the kind review! We're so happy we could help get you the correct size quickly and easily. Great support is exactly what we strive for, and we're thrilled to know your experience reflected that.
We truly appreciate your trust in us and look forward to helping you again in the future!
I received the shirt I ordered. It looks great, but unfortunately it was too small. I reached out to customer service and I’m in the process of exchanging it for a larger size. I am hopeful this will be a great experience when I finish the exchange.
Manlytshirt 回复2025-09-10
Thank you for your feedback — we’re so glad to hear you loved the look of the shirt! We're sorry to hear the sizing wasn't quite right, but we’re happy you're already in touch with our customer service team for an exchange.
We're committed to making sure the process goes smoothly from start to finish, and we're confident you'll be pleased with the new size once it arrives. If you need any further help during the exchange, please don’t hesitate to reach out — we're always here for you.
Thanks again for giving us the chance to make it right!
Went size was sent and they honored free exchange and no charge on the shipping costs! Good people to work with!
Manlytshirt 回复2025-09-10
Hi Paul,
We’re so happy we could make your exchange process easy and hassle-free! Thanks for your kind words — we truly appreciate your support.
– The ManlyTShirt Team
I ordered a croc skin slim fit jacket,received a pu leather,
it’s Scam,
Product description doesn’t match with website,
No genuine leather at all,
All pu leather,
Don’t buy from this site
Manlytshirt 回复2025-09-08
Dear Customer,
Thank you for taking the time to provide your feedback. We sincerely apologize for the issues you experienced with your shopping experience. This is absolutely not the standard of product we wish to provide to our customers.
Regarding the discrepancy between the product description and the actual item, we will conduct an immediate investigation to ensure the accuracy of our product descriptions. If there is an error on our part, we will correct and improve it as soon as possible.
Please contact us via our customer service email at [email protected], and we will be more than happy to offer you a solution, including return or refund options. We hope to use this opportunity to provide you with a satisfactory shopping experience.
Thank you for your understanding and patience. We greatly value your feedback and will strive to improve our service and product quality. If you have any further questions or need assistance, please do not hesitate to contact us.
Best regards,
Manlyshirt Support Team
Nothing but great things to say about my experience. Delivery was fast and product was better than expected. There was an issue with the size, I ordered the wrong size. Customer service was fast to respond and fix the issues immediately. Would buy again and again.
Manlytshirt 回复2025-09-09
Hi Richard – what an awesome review! We’re glad our team resolved your sizing issue quickly. Thanks for your trust — always here when you need us!
Manlytshirt is a scam company. I ordered 5 items and was told 4 were shipped, and 1 was out of stock. Shipped items were supposed to arrive within 5 days and have not shown up 2 weeks later. I've tried repeatedly to get a credit for the "out of stock" item and keep getting canned responses directing me to order another item. One response even said they were going to charge me a "restocking fee" for an item that's not in stock. DO NOT, I REPEAT, DO NOT ORDER ANYTHING FROM THIS COMPANY. THEY ARE A SCAM.
Manlytshirt 回复2025-09-08
Dear Customer,
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your shopping process. This is not the experience we wish to provide to our customers.
We are very sorry for the delays and refund-related problems you mentioned. We are actively investigating these issues to ensure we can find effective solutions. Our goal is to ensure all orders are delivered on time and to provide a transparent and convenient refund process.
Please contact us via our customer service email at [email protected] so that we can further understand your specific situation and provide you with a reasonable solution. Ensuring your satisfaction is our top priority, and we sincerely hope to take this opportunity to regain your trust.
Thank you for your patience and understanding. We look forward to the opportunity to improve and serve you again.
Best regards,
Manlyshirt Support Team
Absolute scam. DON’T MAKE THE SAME MISTAKE I
This site is all smoke and mirrors!
Ordered a shirt, got every excuse in the book from it being sent to the item still in production, then shipping delayed. One month later contacted them over 5 times, still full of excuses.
Untrustworthy.
Manlytshirt 回复2025-09-08
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations. Your feedback is very important to us as it helps us understand the areas we need to improve.
We are actively investigating the issues you mentioned and are committed to ensuring accurate product information and high-quality customer service. While it's unfortunate that we haven't lived up to your expectations, please rest assured that we are continuously striving to enhance our service levels to provide a better experience for every customer.
If you would like to provide more details about your specific concerns, please contact us via our customer service email at [email protected]. We will work hard to provide you with a solution and take this opportunity to regain your trust.
Thank you for your feedback and understanding. We hope to have the opportunity to serve you again in the future and improve your shopping experience.
Best regards,
Manlyshirt Support Team
Brilliant customer service! I managed to mess up my order but quickly, efficiently and politely the customer service sorted it for me. The shirt like the customer service is great.
Duncan
Manlytshirt 回复2025-09-08
You just made our day! We're so glad our team was able to help you out quickly and that the shirt lived up to expectations too. Thanks for the kind feedback!
– The ManlyTshirt Team
Ordered $180 worth of clothing. They sent a free ring that I did not ask for. Come to find out that the free ring is just part of the con. When I reported them to Pay Pal they used the tracking number for the free ring as proof of delivery for the entire order that I never did receive. I emailed there customer support and they just ignore me.
Manlytshirt 回复2025-09-08
Dear Customer,
Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your shopping process. The situation you described is absolutely not the service experience we aim to provide.
Regarding the issue you mentioned, we are actively investigating to ensure we understand all the details. We are very sorry for the misunderstanding caused by the complimentary ring and any inconvenience it has brought you.
Please contact us immediately at our customer service email at [email protected] and provide your order number and detailed information to help us better resolve this issue. Our goal is to ensure you receive all the items you are entitled to and to address any misunderstandings and unresolved issues.
Thank you for your patience and understanding. We look forward to the opportunity to address your concerns and regain your trust.
Best regards,
Manlyshirt Support Team
My jacket looks great! The service from the Manlyshirt team superb. Thankyou!
Manlytshirt 回复2025-09-05
We're so happy to hear that both the jacket and our service hit the mark! Thank you for your kind words — we appreciate your support and are always here when you need us. 😊
– The ManlyTshirt Team
lot of info , quick and detail answer and friendly to the rush of a business man
Manlytshirt 回复2025-09-05
Thanks so much, Mauricio! We’re glad our support was helpful and efficient — especially when time is tight. We're here to make your shopping process as smooth and fast as possible!
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