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购物与时尚

Manscaped

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226 条评价

4.7226 条评价
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关于 Manscaped

数据更新
网站
manscaped.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
226 条评价
差评回复率
90%(9/10 条)
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商家自述

MANSCAPED™由Paul Tran于2016年创立,总部位于加利福尼亚州圣地亚哥,是全球男士生活方式消费品牌和男性护理品类的开创者,深受全球超过五百万男士信赖。产品线涵盖多元化的优质工具、配方和配件,旨在为男士引入并提升全新的自我护理体验。MANSCAPED系列通过DTC渠道在39个国家销售,并在亚马逊平台覆盖全球100多个国家。零售渠道包括美国的Target®、Best Buy、Macy's和Military Exchanges,以及澳大利亚的Hairhouse门店。

以上内容由商家自行提供,未经平台核实。

Manscaped靠谱吗?

Manscaped(manscaped.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 226 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 90% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-09-01。

评价综述

AI 生成

综合1,872条评价来看,绝大多数消费者对这家公司体验极佳。顾客们经常称赞其超快的响应速度和乐于助人的客服团队,在处理保修换货和配件更换时尤为贴心。满意的消费者表示,身体护理工具剃起来格外舒适,日常使用表现优异,适合所有人。买家们一致称赞的是,产品出问题时更换流程非常顺畅。 不过也有部分消费者对意外的配送延迟和客服部门偶尔的沟通问题表示不满。少数人还遇到了有缺陷的商品或初期使用问题,需要额外排查才能彻底解决。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

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Ryan · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

很棒的产品很棒的购买体验

很棒的产品,很棒的购买体验。我收到的产品意外失效,他们又快速又免费地给我寄来了同样的设备!

Manscaped 回复2026-08-03

Hello Ryan, Thank you for sharing your experience! While we're sorry your original device stopped working unexpectedly, we're glad our team was able to quickly replace it and get you back up and running. We appreciate your support and thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team

A
Andy Barnett · 写过 5 条评价 · 已认证 · 体验于 2026-07-31 ·

我把一把梳子从我的…

我把一把梳子从我的人造剃须刀上掉了下来,把它弄坏了。这些无法购买备件,但 manscaped 立即寄出了替代品。梳子不收费,也不收取邮费。最为感激。

Manscaped 回复2026-08-03

Hi Andy, Thank you for taking the time to leave a review! We're happy our team could quickly get a replacement out to you at no charge. Standing behind our products and making it easy to get back to your routine is important to us, and we appreciate your support. Best, The MANSCAPED® Team

M
Michael · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

我买了割草机

我买了割草机。 6个月后,铝箔脱落了。 我把它重新装上,但这次我又把它弹出来,它皱巴巴的。我要求换一份新的,但没有收到。我再次请求并收到了所需的零件。我真的很喜欢这个产品,它效果很好!

Manscaped 回复2026-08-03

Hi Michael, We deeply value your feedback and are genuinely sorry to hear about the issues you experienced with your Lawn Mower® and the delay in receiving your replacement. We understand how frustrating it can be when a replacement doesn't arrive as expected, especially when you're eager to get back to using a product you enjoy. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can review your experience and address any remaining concerns. We're glad to hear you're enjoying the product overall and appreciate you taking the time to share your feedback. Best, The MANSCAPED® Team

J
JOSE GONZALEZ · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

到目前为止还不错

到目前为止还不错。令人失望的是,我买的第一个出现故障并停止工作。但希望这一点能坚持下去。

Manscaped 回复2026-08-05

Hello Jose, Thank you for sharing your honest feedback. While we're sorry your original device stopped working, we're glad we could help get you a replacement. We appreciate your continued trust in MANSCAPED® and hope it serves you well for years to come. Best, The MANSCAPED® Team

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Robby · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

我的球很高兴能重新开业。

我的球很高兴再次恢复营业。 交货很棒而且准时。 不能推荐足够的人美化。 竖起两个大拇指。

Manscaped 回复2026-08-05

Hi Robby, Thank you for the awesome review! We're glad everything arrived on time and that you're back in business. Hearing feedback like yours always makes our day. Thank you for choosing MANSCAPED®! Best, The MANSCAPED® Team

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Brent · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

自动化系统可获取……的答案

为我的问题获取答案的自动化系统既烦人又乏味。与真人交谈应该更容易。我确实得到了答案并购买了产品,但花了很长时间才到达这里(不是 Manscaped 的错)。然而,该产品确实有效。

Manscaped 回复2026-08-03

Hi Brent, We deeply value your feedback and are genuinely sorry to hear the process of getting answers to your questions felt frustrating and tedious. We understand the importance of making it easy to get the support you need, and we appreciate you sharing your honest experience. We're glad to hear you ultimately received the assistance you were looking for and that you're enjoying the product. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact if there's anything further we can assist you with or if you'd like to share additional feedback. Best, The MANSCAPED® Team

A
Alex · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

超越支持

⭐⭐⭐⭐⭐ MANSCAPED 的客户服务给我留下了深刻的印象。我就一个问题联系了他们,我什至没有要求更换,他们立即提出寄一个。大多数公司都会收取更换费用或使过程变得困难,但 MANSCAPED 为他们的产品提供支持,并使其完全没有麻烦。 替换品很快就到了,整个体验超出了我的预期。与一家真正重视客户并提供出色售后服务的公司打交道令人耳目一新。强烈推荐! 亚历克斯

Manscaped 回复2026-08-03

Hi Alex, Thank you for such a thoughtful review! We're delighted to hear our team made the replacement process simple and hassle free. We take great pride in standing behind our products and providing outstanding support, and we're grateful for your recommendation. Best, The MANSCAPED® Team

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Allan · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

客户服务非常出色

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Shootandpost Studio · 写过 4 条评价 · 已认证 · 体验于 2026-07-29 ·

良好的客户服务

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John Hachen · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

客户服务非常好

客户服务非常好,非常专业,很快就解决了我的问题! 谢谢

J
Jamie Waites · 写过 10 条评价 · 已认证 · 体验于 2026-07-30 ·

我真的很高兴。

我对我的请求的处理方式感到非常满意,我在几分钟内得到了答复,并且我需要的物品立即发出。 Manscaped 的客户服务绝对令人难以置信。非常感谢,请继续努力。

Manscaped 回复2026-08-03

Hello Jamie, Thank you for your thoughtful review! We're thrilled to hear our team was able to respond so quickly and get the item you needed on its way right away. Your kind words about our customer service mean a great deal, and we'll be sure to share them with the team. Best, The MANSCAPED® Team

K
KMG · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

胡须修剪器来得很快,而且……

胡须修剪器来得很快,而且价格也很优惠!

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Shane · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

有史以来最好的支持

这些产品很棒,我第一次遇到问题时,处理得很快、很专业,而且超出了预期。几天之内我就得到了升级的替代产品。伟大的公司有很大的支持。

Manscaped 回复2026-08-03

Hi Shane, Thank you for your incredible review! We're thrilled to hear your first experience with our team exceeded your expectations and that the upgraded replacement arrived so quickly. We'll be sure to share your kind words with the team. Best, The MANSCAPED® Team

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Blake · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

充电后出现问题...

使用一段时间后充电出现问题。客户服务让一切变得如此简单。很快就发出了新的。我确信我们将成为终身客户。 谢谢

Manscaped 回复2026-08-03

Hello Blake, Thank you for taking the time to share your experience! While we're sorry you encountered an issue with your device, we're delighted our team could make the replacement process quick and easy. Hearing that we've earned a customer for life truly means a great deal to us. Best, The MANSCAPED® Team

D
Devon · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

很容易交谈也帮助我更换了订单

很容易说话,也立即帮助我解决了我的问题,没有任何借口,人祸是真实的!

C
Chris · 写过 2 条评价 · 已认证 · 体验于 2026-07-25 ·

当我遇到麻烦时...

当我对产品有疑问时,即使我没有要求,更换品也会被发送。尽管由于加热问题我可能对产品不满意,但客户服务非常棒。毫无疑问,更换了刀片,更换刀片,然后在我没有要求的情况下就退款了。我很欣赏这种客户服务。

Manscaped 回复2026-08-03

Hello Chris, Thank you for your thoughtful review! While we're sorry the product didn't fully meet your expectations, we're delighted to hear our team could support you throughout the process with replacements and a refund. Providing the best possible customer experience is always our goal, and we truly appreciate your feedback. Best, The MANSCAPED® Team

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Ronald · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

你很高兴立即更换它......

你们非常高兴免费更换它并很快将其运送给我。我很高兴非常感谢你们

A
Anonymous · 写过 9 条评价 · 已认证 · 体验于 2026-07-30 ·

最新定期发货

当我的部分货物丢失时,我只需联系 Manscaped 客户服务部,他们就会毫不费力地安排更换。几天后,我在现有的用品用完之前就收到了替换物品。 Manscaped 客户服务做得很好!

Manscaped 回复2026-08-03

Hi, Thank you for taking the time to share your experience! We're glad our Team could quickly resolve the missing item and get a replacement to you before you ran out. We appreciate your kind words and your continued support. Best, The MANSCAPED® Team

N
Nick · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

快速的响应和如此顺利的……

快速响应和从停止到平稳的过渡。对客服非常满意,太棒了!这两次都发生得又快又容易。

Manscaped 回复2026-08-03

Hello Nick, Thank you for your thoughtful review! We're delighted to hear our team made both of your replacement experiences quick and seamless. We take great pride in providing consistent support whenever our customers need us. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team

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Steven · 写过 1 条评价 · 已认证 · 体验于 2026-07-23 ·

优质的客户服务

我的割草机 5 刚使用一年多就停止工作了。 我联系了客户支持。他们反应很快,并立即给我寄来了替代品。 大约一周后,替代品出现了。 新款割草机 5 运转良好,感觉又像我了。 成为 VIP 计划的一部分真是太好了。 谢谢。

Manscaped 回复2026-08-03

Hello Steven, Thank you for sharing your experience! We're glad our team could quickly replace your Lawn Mower® and get you back to feeling like yourself again. It's also wonderful to hear you've been enjoying the benefits of your VIP membership. We truly appreciate your support. Best, The MANSCAPED® Team

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