Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.Continued attempts to cancel a subscription I never even signed up for. I did purchase a razor from them but never signed on to a subscription of beard shampoo and conditioner that I have never used. Like clockwork, they continue to send the stuff every couple of months. Now, I can’t even find a place to cancel subscriptions on the site. Very deceptive marketing. I will never order from them again. I would not recommend to anyone..
Great experience. Customer service is top-notch. I reached out to customer service and asked where I could buy a replacement part I had broken. I couldn’t find where to buy it. Manscape got back to me right away and sent me the replacement part for free. I just had to send my proof of purchase which was way out of my warranty. Thanks Manscape. Keep up the customer service.
Hi Roderick, Thank you for sharing your experience. We're glad our team was able to help with the replacement part and get it into your hands quickly. We appreciate your kind words and are grateful for the opportunity to help keep your device performing at its best. - Best, The MANSCAPED® Team
I was very pleased with the experience. My 5.0 Ultra suddenly stopped working and wouldn't turn on. I submitted my inquiry on the webstie and was pleased that I didn't get the run-around when attempting to get a replacement. All I had to do was take a quick video showing that it wouldn't turn on and they verified my info then sent out the replacement within a few days!
Hello Rich, We're sorry your Lawn Mower® 5.0 Ultra stopped working, but we're glad the replacement process was straightforward and that our team was able to get a new device on the way within a few days. Thank you for giving us the opportunity to help and for sharing your experience. - Best, The MANSCAPED® Team
Really positive experience overall. The products feel well designed and well built, and they are easy and comfortable to use. I’ve been particularly impressed with the Beard Hedger Plus and the Lawn Mower SkinSafe Trimmer Blade, both of which have delivered exactly what I expected. Everything feels thoughtfully designed and reliable. Very happy with my experience and would definitely recommend Manscaped.
Hello, Thank you for taking the time to share such detailed feedback! We're thrilled to hear the Beard Hedger® Plus and Lawn Mower® SkinSafe® Trimmer Blade have been delivering exactly what you were looking for. We appreciate your recommendation and are glad you've had such a positive experience with MANSCAPED® products. - Best, The MANSCAPED® Team
In the bush trimming and weed whacking world, there are no products in existence that can compare to Manscaped! From the roughest most aggressive trims to the most delicate cuts these tools can handle it all! Now if I could remember to trim over a trash can…
Hi Guthrie, Thank you for the fantastic review! We're thrilled to hear you're enjoying your MANSCAPED® tools and getting great results from your grooming routine. And as for remembering to trim over a trash can... you're definitely not the first person to mention that! Thanks again for the laughs and the support. - Best, The MANSCAPED® Team
Unreal service! Manscaped went above and beyond and exceeded my expectations when I needed a replacement guard! Absolutely first class service! Can’t recommend highly enough
Hi Peter, We're thrilled to hear our team was able to help with the replacement guard and exceed your expectations. Thank you for the recommendation and for recognizing the effort that went into assisting you. Feedback like yours means a lot to us. - Best, The MANSCAPED® Team
Unfortunately, my original Manscape was defective and I really thought it was a lost cause but I still sent an email in. Within a few hours (literally middle of the night), they replied with some ways to test it to make sure it was defective. After me showing a few different things and proof of purchase, a replacement was sent out. Super easy process and everything happened super quickly. I'm very impressed! Their customer service is top notch!
Splendid customer service. I had a problem with a Domeshaver that was given to me as a gift for Xmas 2025. Once I’d managed to provide proof of purchase (after a frantic search through bags of old receipts!), the team sent a replacement shaver immediately; not only that but they sent the upgraded model without prompt from me. Highly impressive.
Hi Jim, Thank you for sharing your experience. We're glad our team was able to get your Dome Shaver replacement taken care of once the proof of purchase was located. It's great to hear the upgraded model was a pleasant surprise. We appreciate your support and your thoughtful feedback. - Best, The MANSCAPED® Team
Dome Shaver works great on my head, all my other products are amazing as well for the price. Customer Service had a warranty replacement for something I ManHandeled most likely, sent out in a couple days and in my hands within a week. You have a repeat customer.
Hello! We appreciate the fantastic review and are glad to hear the Dome Shaver and the rest of your MANSCAPED® lineup have been treating you well. It’s also great to know our team was able to get the warranty replacement handled and delivered quickly. Thanks for sticking with us and for being a repeat customer! Best, The MANSCAPED® Team
The customer service was great & Followed through quite quickly A lot of companies blow you off, but manscape took care of me in replacing the power cord for my lawnmower 4.0 pro . Very satisfied
Hello Darin, Thank you for the awesome review! We’re glad our team was able to get the replacement charging cord for your Lawn Mower® 4.0 Pro taken care of quickly. We appreciate you sharing your experience and are happy we could get you back up and running! Best, The MANSCAPED® Team
The process for getting a replacement was smooth and easy. The new product came within days of contacting Manscape.
Thanks for sharing your experience, Tara! We're so glad our team could make the replacement process smooth and easy and get the new product out to you quickly. We appreciate the 5 stars and your support of MANSCAPED®! Best, The MANSCAPED® Team
My original package didn't arrive but they sent another after realizing the mistake and made sure it didn't take forever to deliver. Products are good quality.
Christian, thank you for sharing your experience! We’re sorry the original package didn’t reach you, but we’re glad our team was able to send a replacement and have it delivered. It’s also great to hear you’re enjoying the quality of your MANSCAPED® products. We appreciate your patience and your feedback! Best, The MANSCAPED® Team
truly phenomenal service! I was able to get a replacement on my partner’s razor with no hassle. 10000/10 customer service
Danni, thank you for the amazing review! We're delighted to hear the replacement process for your partner's razor was hassle-free and that our team was able to help. Your feedback means a lot to us, and we appreciate your support. Best, The MANSCAPED® Team
Bad experience. I bought The Lawn Mower® 5.0 Ultra and apart from the marketing and the very good quality of the packaging, nothing was good. I first tried to cut the hair on my face and it just felt like I was using a toy. It was surprisingly unpleasant as a result. Then I tried to cut the hair on my balls. Total disappointment! I bought this product to upgrade what I was using, but I found a product that was surprisingly inferior to what it promised. It simply ripped the hair off my balls. I have never tried a product of poorer quality than this. The product itself is completely different from the expectations it creates through marketing. It is a toy next to the products of experienced manufacturers.
Hello Cristian, We’re sorry to hear that the Lawn Mower® 5.0 Ultra did not meet your expectations and that you experienced discomfort while using it. For the best experience, we recommend starting with one of the adjustable guards, keeping the skin taut, and using slow, controlled strokes rather than pressing the blade directly against the skin. We’d also like the opportunity to help with your concerns. Please reach out to our team at https://eu.manscaped.com/pages/contact so we can learn more about your experience and review what options may be available. - Best, The MANSCAPED® Team
My husband LOVES this shaver! It saves him so much time. We had an issue with one of them and customer service took care of it right away!! It is an awesome shaver and the amazing customer service is top notch! Thank you!!!
Tammy, thank you for taking the time to share this! We're glad to hear the shaver has been such a great addition and that our team was able to quickly assist when an issue came up. We appreciate your kind words and support. Best, The MANSCAPED® Team
Absolutely love this brand! Their products are amazing, but what really sets them apart is their customer service. They replaced my broken Landscaped 5.0 Ultra and made the whole process so easy. They were incredibly helpful, responsive, and went above and beyond to make sure I was taken care of. This is hands down the brand I love most, and I’ll continue recommending them to everyone!
Anna, thank you for the incredible feedback! We're thrilled to hear you're enjoying our products and that the replacement process for your Lawn Mower® 5.0 Ultra was a smooth one. We truly appreciate your recommendation and continued support of MANSCAPED®. Best, The MANSCAPED® Team
The team was amazing at providing suggestions on how to fix my original lawn mower. Unfortunately I still wasn’t able to get it work after no matter what I did, but they also did an excellent and speedy job replacing my original one with a brand new one. Everything is working just how it should be with the replacement!
Hello Tyler, We're sorry that the troubleshooting didn't get your original Lawn Mower® back up and running, but we're glad our team was able to quickly move to the next solution and send a replacement. It's great to hear the replacement is working exactly as it should. Thank you for your patience throughout the process and for recognizing the team's efforts! - Best, The MANSCAPED® Team
My husband's shaver got damaged. I contacted customer service, and they took great care of us. He received a brand-new, upgraded shaver under his warranty. The new one works better than ever. The replacement arrived before his head could get furry!
Hi Melissa, we're sorry the shaver was damaged, but we're glad our team could take great care of you through the warranty process. It's especially great to hear the replacement arrived quickly and that the upgraded shaver is working better than ever. Thanks for sharing your experience with us! - Best, The MANSCAPED® Team
I had a fantastic experience with Manscaped. The customer service was excellent and quick to help resolve my issue. It’s a company that showed me how they stand behind their product. Highly recommend Manscaped for both their product and their outstanding customer service.
Francine, thank you for the great recommendation! We're glad our Customer Service team was able to step in quickly and resolve the issue. We stand behind our products, and we're happy our team was able to demonstrate that through the support you received. We truly appreciate your support of MANSCAPED®! - Best, The MANSCAPED® Team
226 reviews matching
Odenson
Shop Simon
Reebelo
Senser
ECigMafia
ResortPass
KICKS CREW
TeePublic