The staff were great !!
The staff were great !!! Food amazing
Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.
Written by the business, not verified by us.ResortPass (resortpass.com) has a 4.1 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the extremely friendly and accommodating staff who make every single visit exceptionally enjoyable, smooth, and welcoming. Many consumers also deeply appreciate the straightforward booking process, beautiful amenities, and overall relaxing atmosphere found across all of the available locations. However, some people mentioned experiencing frustrating issues regarding pool cleanliness and broken equipment during their day out. Reviewers also noted a noticeable lack of sufficient staff presence and very slow drink service around certain crowded pool areas. Additionally, a few guests encountered unexpected difficulties and delays when trying to secure available loungers or access resort amenities smoothly.
Auto-generated from all reviews of this business. For reference only.The staff were great !!! Food amazing
Helpful with follow up and sending follow up. Only problem is I send my guest the itinerary and wasn't able to submit her e-mail.
It was wonderful to have the opportunity to use the aquatic facility at the Westin in Nashville, Tennessee. I was met with a very friendly staff and was made very comfortable. I appreciate the fact that I was able to swim laps in the swimming pool and enjoy a delicious cocktail thank you very much for the opportunity to use the facility.
Great customer service and easy to navigate and book. Great to use a day room pass for a concert.
While I’d prefer the fee to be a bit lower the experience was great. The bartenders did a great job as well as the front desk.
I really enjoyed myself at the resort, I can’t wait to return again.
So fun and Easy. Would definitely do it again
I night have to stay here next time thats how cool the placenis
I am french. Everything was very easy to understand and to do. Thank you !
It was a great low key place to relax… Just what I needed, pool easy access and pleasant staff…
The app is very user friendly and the reviews are great.
Nice resort! Clean and worth it
Every employee says hello cheerfully. The front desk employee knew about the resort pass and it was easy to use.
Easy access, all the conveniences you need. Towels, lounger, bar & food service. Easy walk to the beach
Relaxing pool day at the Fairmont! The cabana experience was spot on and the attentive poolside service made the day magical! Mahalo!
The family day pass is an amazing concept for family who can’t afford a night at a hotel but have kids who love to swim. My only thing is that the pool desperately needs to be cleaned. The bottom was caked in mold and mildew.
Everything was perfect. From the staff, to the chairs, the availability of towel, the cleanliness and the food from the bar. Great experience. Thinking of returning!
283 reviews matching