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Beauty & Well-being

ResortPass

ClaimedCollecting reviews

283 reviews

4.1283 reviews
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About ResortPass

Data updated
Website
resortpass.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
283 reviews
Replies to negative
0% (0/52)
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[email protected]resortpass.com

About this business

Get pool, spa, fitness, and amenity access at over 2,500 hotels and spas starting at only $25. Trusted by millions of guests nationwide, ResortPass makes it easy to enjoy five-star hotel amenities for the day—perfect for staycations, travel layovers, and everything in between.

Written by the business, not verified by us.

Is ResortPass legit?

ResortPass (resortpass.com) has a 4.1 out of 5 rating on OK.one, based on 283 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the extremely friendly and accommodating staff who make every single visit exceptionally enjoyable, smooth, and welcoming. Many consumers also deeply appreciate the straightforward booking process, beautiful amenities, and overall relaxing atmosphere found across all of the available locations. However, some people mentioned experiencing frustrating issues regarding pool cleanliness and broken equipment during their day out. Reviewers also noted a noticeable lack of sufficient staff presence and very slow drink service around certain crowded pool areas. Additionally, a few guests encountered unexpected difficulties and delays when trying to secure available loungers or access resort amenities smoothly.

Auto-generated from all reviews of this business. For reference only.

What people say

P
Patricia WhiteUnited Kingdom · 7 reviews · Verified · Experienced 2026-08-10 ·

Lots of hotels to choose from and…

Lots of hotels to choose from and simple to book.

c
customerUnited States · 1 review · Verified · Experienced 2026-08-10 ·

Great spa

Very good experience

Brian MaragnoUnited States · 2 reviews · Verified · Experienced 2026-08-07 ·

Great experience

Great experience. Easy to find and book the right location for a relaxing pool day.

Sue CollinsUnited States · 2 reviews · Verified · Experienced 2026-08-10 ·

customer service

Called customer service and got the answer quickly

A
AlexUnited States · 1 review · Verified · Experienced 2026-08-01 ·

We had an amazing experience

We had an amazing experience. The staff was welcoming and Alexis was very skilled, professional and attentive.

J
JessicaUnited States · 1 review · Verified · Experienced 2026-08-10 ·

So happy something like this exists

So happy something like this exists! The hotel was comfortable, staff was nice & the process was easy. I got to take a few hours of me time away from everyday life & take a good uninterrupted nap.

c
customerUnited States · 1 review · Verified · Experienced 2026-08-09 ·

We waiting so long pool side to get…

We waiting so long pool side to get someone over to take our order. We also think that there isn’t enough shade and the floors were very hot to walk in between the pool and the lazy river. The line to get to the slide is in direct sun light. We also saw a lot of trash laying around at tables that had left. For the price this is unacceptable.