★★★★★
About Manscaped
Data updated- Website
- manscaped.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 226 reviews
- Replies to negative
- 90% (9/10)
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About this business
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Is Manscaped legit?
Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.What people say
Amazing service
Easy to find what i was looking for
Easy to find what i was looking for And the lawn mower and weed wacker are great products
Reply from Manscaped2026-08-20
Thomas, thanks for sharing the feedback! We're glad you had an easy time finding what you needed and that both the Lawn Mower® and Weed Whacker® have been delivering a great experience. We appreciate you choosing MANSCAPED®! - Best, The MANSCAPED® Team
I had an issue with a product and they…
I had an issue with a product and they got back to me asap we got it resolved quickly.
Reply from Manscaped2026-08-20
Thanks for giving us the opportunity to make things right, Joseph! We're glad our team responded quickly and was able to get the product issue resolved without dragging out the process. We appreciate you sharing your experience with MANSCAPED®! - Best, The MANSCAPED® Team
Manscaped has the best customer service
Didnt know it was going to be that fast! Quick customer service response and…
Quick customer service response and they sent the replacement super fast! Im so happy. Being a firefighter and needing a constant shave, getting this product replacement that fast helped so much!
Reply from Manscaped2026-08-20
Hello, We're really glad our team could come through quickly when you needed a replacement. Knowing that having your grooming routine back on track quickly made a difference makes the fast turnaround even better to hear. Thank you for taking the time to recognize our team! - Best, The MANSCAPED® Team
The customer service is top-notch
The customer service is top-notch! I made a mistake on the delivery address and notified them. They answered every one of my emails and sent a replacement hassle-free to the correct address. I am very impressed with Manscaped!
Reply from Manscaped2026-08-18
Hi Osvaldo, Thank you for giving our team the chance to help after the delivery address mix-up. We're glad the team stayed responsive throughout the process and was able to get a replacement sent to the correct address without added hassle. We appreciate you taking the time to share your experience with MANSCAPED®! - Best, The MANSCAPED® Team
Small lawn success story
I love this product and super glad it was still under warranty. The battery was never great in my second owned lawnmower but I received no hassle in getting it replaced. I have a small lawn and could only get it partially mowed before it would run down. Thanks again for no hassle replacement.
Reply from Manscaped2026-08-18
Hello Chad, Thank you for sharing your experience. We're sorry the battery performance on your Lawn Mower wasn't meeting expectations, but we're glad the warranty process was hassle-free and we were able to get a replacement taken care of. Here's to getting the whole lawn mowed in one go! - Best, The MANSCAPED® Team
Efficient and outstanding customer…
Efficient and outstanding customer service.
Love these guys
Love these guys! Excellent communication and service to compliment their excellent products!
Replace the item
Great customer service
Great customer service, no problem at all to get the warranty replacement. Would definitely buy again
The customer service was impeccable
The customer service was impeccable. My razor quit working after a year and they replaced it no problem.
Great Customer Service
The Manscaped team replied promptly to my email about a product not working after just over a year and helped to send us a new one very quickly! We’ve been using Manscaped for years and this was the first time we encountered a product breaking, and they handled it amazing. We love the products and the service was great. Highly recommend.
Reply from Manscaped2026-08-18
Hi Rachel, Thank you for being with MANSCAPED® for years. We're sorry you encountered an issue with one of your products, especially after such a long history with us, but we're glad our team responded quickly and got a replacement on the way. We really appreciate your continued support and recommendation! - Best, The MANSCAPED® Team
Customer service great product great
Customer service was amazing. The product is absolutely amazing. Had a problem with part of the unit and they took care of it immediately. It's a great product so don't hesitate getting one. You'll love it.
Reply from Manscaped2026-08-18
Hello, Thank you for the great feedback! While we're sorry you encountered an issue with your device, we're glad our team was able to resolve it right away. We appreciate the recommendation and your support of both our products and our team! - Best, The MANSCAPED® Team
Missing Items Delivered
I had an issue with an order in which a few items were not provided in the parcel delivery. I reached out to support who immediately responded. The items which were unaccounted for, were delivered in a timely manner. Great support team and great response.
Reply from Manscaped2026-08-18
Hello John, We're sorry that a few items were missing from your original delivery, but we're glad our support team responded quickly and delivered the missing items to you in a timely manner. Thank you for giving us the opportunity to correct the order and for taking the time to recognize our team! - Best, The MANSCAPED® Team
At first I was skeptical about this…
At first I was skeptical about this purchase! Pleasantly I was wrong the blades and cleaning products are first rate. So easy to use and have decided to continue buying from Manscape longterm via their VIP Membership.
Reply from Manscaped2026-08-18
Hi John, Thanks for giving MANSCAPED® a shot! We're glad the blades and products exceeded your initial expectations and have been easy to incorporate into your routine. We appreciate you choosing to stick with us through our VIP Membership and look forward to keeping you well-groomed for the long haul! - Best, The MANSCAPED® Team
My equipment was not functioning…
My equipment was not functioning properly and emailed Manscaped about my concerns and they promptly addressed and corrected my issue without a second thought. There was no hassles ,no red tape,just a problem and an adequate solution. Great customer service!!!
Reply from Manscaped2026-08-18
Hi Jay, Thank you for sharing your experience with our support team. We're glad we were able to address the issue promptly and provide a solution without unnecessary hassle or red tape. We appreciate you giving our team the opportunity to make things right and for recognizing the service you received! - Best, The MANSCAPED® Team
Fast, fair replacement
Fast, fair replacement… Less than one year and my device stopped working. Well, it actually would not stop working… The power button would not turn off the razor. Called for a replacement, and a new one was shipped quickly. Couldn’t ask for more!
Reply from Manscaped2026-08-18
Hello Bruce, We're sorry your device experienced an issue, but we're glad our team made the replacement process quick and straightforward. That's exactly the kind of support we want to provide when something doesn't go as expected. Thank you for taking the time to recognize the team! - Best, The MANSCAPED® Team
Truly great
Truly great! Customer for life
Started with the Freebird head shaver…
Started with the Freebird head shaver which needed two WARRENTY claims within 3 months. I liked the Freebird close shave but would leave me irritated with in grown hairs and infected follicles. I changed over to the Dome shaver and will not look back! I shave daily and sometimes twice if I started early and have a late commitment and u do not get the in grown hairs or infected follicles like I experienced first time around with Freebird. I enjoy all my other manscaped items and cheaped out the first time not wanting to spend the extra $50 for the Dome shaver. Live and learn as with anything you get what you pay for. Much love Manscaped keep up the good work and I will continue to use yall for my grooming needs head to toe🔥🔥💯🤌🏼💪🏼🙏🏻
Reply from Manscaped2026-08-18
Hi Vinnie, Thank you for sharing such a detailed experience. We're glad to hear the Dome Shaver has been a better fit for your routine and is delivering the results you were looking for. We also appreciate your continued support across our product lineup. Thanks for trusting MANSCAPED® with your grooming routine from head to toe! - Best, The MANSCAPED® Team
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