Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
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Is Manscaped legit?
Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down.
Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.
very good product would reccomend over anything else. The customer service was awesome I got a free replacement for a wrongly delivered package.
Reply from Manscaped2026-08-18
Hi Jayden,
Thank you for taking the time to share your experience. We're glad our team was able to step in and get a replacement sent after the delivery issue. It's great to know the support you received helped turn things around.
We truly appreciate the recommendation and your support of MANSCAPED®!
- Best, The MANSCAPED® Team
Hello Minh,
Thank you for your feedback! We're glad our team was able to provide a fast, hassle-free experience and get you the support you needed.
We appreciate you choosing MANSCAPED®!
- Best, The MANSCAPED® Team
Manscaped has all great quality products and they make it easy to get replaceable blades and other hygiene gear.
Reply from Manscaped2026-08-19
Hello Alexander,
Thank you for the great feedback! We're glad you've been happy with the quality of your MANSCAPED® products and the convenience of keeping up with replacement blades and grooming essentials.
We appreciate your continued support!
- Best, The MANSCAPED® Team
I bought The Lawnmower 4.0 Pro. That thing mowed my lawn smoothly, was very easy to use, no cuts, and handled the job. 10/10 recommend. Don’t get the 5.0 ultra as there is no reason to pass up the 4.0 pro.
Reply from Manscaped2026-08-19
Hi Jansen,
Thank you for sharing your experience with the Lawn Mower® 4.0 Pro! We're glad it delivered a smooth, easy grooming experience and handled the job well for you.
We appreciate the 10/10 recommendation and your support of MANSCAPED®!
- Best, The MANSCAPED® Team
Thank you so much for replacing the part my grandson lost. I was willing to buy a new part but I couldn’t find one . But you guy’s went above and beyond and sent me a replacement piece at no charge. Thank you so much you made this nana thankful marie
Reply from Manscaped2026-08-17
Hi Marie,
Thank you so much for your kind words! We're delighted we could help replace the missing part for your grandson and make the process a little easier. We truly appreciate your support and hope he continues enjoying his MANSCAPED® products.
Best, The MANSCAPED® Team
I’m extremely pleased with my experience with MANSCAPED®. After my shaver developed a battery issue, I contacted their customer service team and they handled everything quickly, professionally, and with absolutely no hassle.
They arranged a replacement and kept the process simple and straightforward. The communication was excellent, and it’s clear that MANSCAPED genuinely cares about customer satisfaction.
I really appreciate the way they stood behind their product and resolved the issue.
***** Excellent product, Excellent customer service,
and a great overall experience.
Highly recommended!
Reply from Manscaped2026-08-17
Hello Konstantinos,
Thank you for your review! We're thrilled to hear our team provided a smooth experience and stood behind our products. We truly appreciate your recommendation and thank you for choosing MANSCAPED®!
Best, The MANSCAPED® Team
Shave dome. Broke after 1 email this was resolved a brand new one was sent out next day fantastic customer care
Reply from Manscaped2026-08-17
Hi Caroline,
Thank you for sharing your experience! We're glad we could quickly resolve the issue with your Dome Shaver and get a replacement on its way. We appreciate your support and hope you continue enjoying your MANSCAPED® products!
Best, The MANSCAPED® Team
Really happy with the after sales service spare part sent out quickly
Reply from Manscaped2026-08-17
Hello Jon,
Thank you for your review! We're happy to hear our team was able to get your replacement part out quickly and provide a positive after sales experience. We appreciate your support and thank you for choosing MANSCAPED®!
Best, The MANSCAPED® Team
Love Manscape.
Lost my package. It was replaced.
VERY Thankful for that.
Back to being bald again.
Reply from Manscaped2026-08-17
Hi Ebby,
Thank you for taking the time to share your experience! We're glad we could get a replacement package to you and that you're back to enjoying your grooming routine. We truly appreciate your support and thank you for choosing MANSCAPED®!
Best, The MANSCAPED® Team
Very helpful and fast in responding to my request for a new comb attachment for my manscaped hedge trimmer.
Reply from Manscaped2026-08-18
Hi Jason,
Thank you for the feedback! We're glad our team was able to respond quickly and help with the new comb attachment for your Beard Hedger.
We appreciate you taking the time to recognize the service you received. Happy trimming!
- Best, The MANSCAPED® Team
Replacement of headshaver prompt and efficient. Professional and polite interaction in all communication.
Excellent service.
Reply from Manscaped2026-08-18
Hello Liam,
Thank you for taking the time to recognize our team. We're glad the replacement was handled promptly and that the communication throughout the process was professional and courteous.
We appreciate you giving us the opportunity to help and for sharing your experience!
- Best, The MANSCAPED® Team
Reps were responsive and efficient. No hassle. I will be a long term customer.
Reply from Manscaped2026-08-18
Hi Gregg,
Thank you for recognizing our team's responsiveness and efficiency. We always want getting help from us to be as straightforward and hassle-free as possible.
Hearing that you plan to be a long-term customer means a lot to us. We appreciate you choosing MANSCAPED®!
- Best, The MANSCAPED® Team
Had an issue where my Manscaped trimmer stopped working. I reached out to their customer support team, and after a few troubleshooting steps didn't fix the problem, they hassle-free sent out a brand-new replacement. It arrived in just a few days. Excellent, fast customer service
Reply from Manscaped2026-08-18
Hi Carlos,
We're sorry your trimmer stopped working, but we're glad our team was able to walk through some troubleshooting with you and quickly move forward with a replacement when that didn't resolve the issue.
It's great to hear the replacement arrived within just a few days. Thank you for recognizing the speed and service from our team!
- Best, The MANSCAPED® Team
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