We really enjoyed the product and…
We really enjoyed the product and posted a video review to Amazon
About Manscaped
Data updated- Website
- manscaped.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 226 reviews
- Replies to negative
- 90% (9/10)
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About this business
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Is Manscaped legit?
Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.What people say
Great service
Great customer service and sense of urgency!
Easy and quick experience to resolve my…
Easy and quick experience to resolve my issue
Swift resolution
Due to heavy use I required a part for my pro head shaver. Customer care were amazing in responding and swiftly providing the perfect solution to fix my issue. Possibly the best customer service I have ever experienced in truth. Can’t think of any better. Top work.
Reply from Manscaped2026-08-18
Hello, Thank you for the incredible feedback about our team. We're glad the team was able to respond quickly and find the right solution to get your Dome Shaver Pro back up and running. Calling it possibly the best customer service you've experienced is high praise, and we're grateful you took the time to recognize the team. Thanks for being part of MANSCAPED®! - Best, The MANSCAPED® Team
These are the most incredible tools…
These are the most incredible tools top-notch!!! I absolutely love them
Great customer service
Great customer service. When I had a problem, they solved it immediately with professionalism and friendliness.
Absolutely terrible company!
Absolutely terrible company!! Their customer service is awful. I've been trying for a year to have them update my mailing address and their awful website will not update the information. I've sent multiple email requests and attempted to call but it disconnects you before you can fix the issue and the emails went unanswered. I've tried to cancel my subscription 3 TIMES and their STILL charging me. I hate companies like this who make it impossible to cancel or make changes so they can steal your money with no regard for how they treat people!! Do not support unethical companies like this!!!
Reply from Manscaped2026-08-18
Hi Isaac, We're sorry to hear about the frustration you've experienced while trying to update your account information and manage your subscription. We understand how disappointing it can be when you're attempting to make changes and don't receive the assistance you're expecting. We'd like the opportunity to review your account and the previous contact attempts you mentioned so we can better understand what happened and help get this resolved. If you still need assistance, please reach out to us at https://www.manscaped.com/pages/contact - Best, The MANSCAPED® Team
Support was great and quick to send out…
Support was great and quick to send out replacement
Reply from Manscaped2026-08-17
Hi Jaiden, Thank you for taking the time to share your experience! We're delighted to hear our support team was able to quickly get your replacement on its way. We truly appreciate your support and thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
Manscaped Customer Service is the Best!
Manscaped customer service has been excellent. I have contacted Manscaped customer service several times and never had a problem getting answers. The most recent is the Battery or charger went out on my Lawnmower 5.0 razor. I emailed customer service the problem I was having not certain I was still covered under a warranty. In just a little over a week I had a brand new replacement lawn more 5.0 delivered to me. No hassle. No long forms to fill out. Just solid customer service. Thank you Manscaped!
Great warranty service
Reached out to see if I could purchase a replacement part when my dome shaver broke and they upgraded me to the dome shaver pro instead.
Great customer service
Great customer service. My husbands razor stopped working and Manscaped immediately sent him a new one under the 2-year warranty.
If I could give it zero I would
If I could give it zero I would, shipping delayed idk 5 times didn’t show up till long after the recipient had left town because it was 2+ weeks late, finally after terrible communication on your side and having to send 10 emails your team refunded the order, and when it showed up the lawn mower and nose trimmer didn’t work at all. Absolute joke of a service, will tell everyone I can not to use.
Reply from Manscaped2026-08-17
Hi Ryan, We deeply value your feedback and are genuinely sorry to hear about your experience. We understand how disappointing it must have been to experience repeated shipping delays, extended communication, and then receive products that did not function as expected after waiting so long. This is not the experience we want for our customers. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us. Best, The MANSCAPED® Team
The customer support team is TOP tier…
The customer support team is TOP tier in my opinion.
Havent even received my package yet so…
Havent even received my package yet so cant rly talk about how am i amazed yet
Reply from Manscaped2026-08-17
Hello Filip, Thank you for taking the time to share your feedback. We appreciate your patience while you wait for your delivery. We hope your package reaches you soon so you can enjoy your MANSCAPED® products. If there is anything we can assist you with in the meantime, please don't hesitate to contact us at https://eu.manscaped.com/pages/contact. Best, The MANSCAPED® Team
Great experience all round!!
Should be that difficult to order…
Should be that difficult to order replacements for items never received.
Reply from Manscaped2026-08-17
Hello Joseph, We deeply value your feedback and are genuinely sorry to hear about your experience. We understand how frustrating it can be when the process is more difficult than expected. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us. Best, The MANSCAPED® Team
Quick professional service.
First things First
First things First. Im pleased with how smooth it was to get my 5.0 in my door. Website was easy to use. I have only used my new razor one on my (well you know) it was a little concerning when the blade didn't get to the skin. Did a couple passes and finally skin then used the foil to clean it up.. I haven't tried it on my body hair but plan on it. I have think hair so we shall see. My razor could have come with helpful instructions but I was quick to figure it out.
Reply from Manscaped2026-08-17
Hi Art, Thank you for your thoughtful feedback! We're glad your order arrived smoothly and appreciate you sharing your first impressions of the Lawn Mower®. Feedback like yours helps us continue improving both our products and the overall experience. Best, The MANSCAPED® Team
My Manscaped Dome shaver & cord…
My Manscaped Dome shaver & cord suffered a literal meltdown overnight—I woke up to the smell of burning plastic! But Manscaped stepped up and saved the day—they sent me a new shaver two weeks ago & it has been charging in style without issue.
Reply from Manscaped2026-08-17
Hello, Thank you for taking the time to share your experience! We're glad our team could quickly get a replacement Dome Shaver to you and that everything has been working well since. We truly appreciate your support and thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
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