Was super easy and simple to get my…
Was super easy and simple to get my warranty replacement.
About Manscaped
Data updated- Website
- manscaped.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 226 reviews
- Replies to negative
- 90% (9/10)
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About this business
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Is Manscaped legit?
Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.What people say
I had a warranty claim
I had a warranty claim. Was a quick and painless process. I received prompt replies to my emails and a fast resolution. I was even given a product upgrade. Very satisfied.
Amazing customer service and very…
Amazing customer service and very knowledgeable staff
I really appreciate you sending me the…
I really appreciate you sending me the broken piece in a timely manner.. I also appreciate you standing behind your product and replacing the plastic guide for free.. although I do think the design for the guide is very poor. The plastic is very flimsy. This is the second one that broke in about a year or so. Thx again
Reply from Manscaped2026-08-06
Hello Thomas, Thank you for taking the time to share your feedback. We're glad we could quickly get a replacement to you and appreciate your continued support. We also appreciate your comments regarding the design and durability, and we'll be sure to share them with our team. Best, The MANSCAPED® Team
Original order was shipped to wrong…
Original order was shipped to wrong address and without hesitation replacement order was sent to correct address! Greatly appreciated!
Reply from Manscaped2026-08-06
Hi David, Thank you for sharing your experience! We're glad our team was able to quickly correct the shipping address issue and get a replacement headed your way without delay. We appreciate your patience and your kind words. Best, The MANSCAPED® Team
Very quick service and my replacement…
Very quick service and my replacement works perfectly and was even an upgrade! Would love to get some more freebies tho 😉😉😉
Reply from Manscaped2026-08-06
Hello JL, Thank you for taking the time to share your experience! We're thrilled to hear your replacement is working perfectly and that the upgrade was a pleasant surprise. Thanks again for choosing MANSCAPED®! Best, The MANSCAPED® Team
Absolutely amazing service
Absolutely amazing service. Thank you 🙏
great customer service
great customer service, and quick service!
Replacement Part
I needed a replacement part and it was sent without issue. Good support!
Good products and top quality support
I had lost my foil blade assembly and Manscaped got me covered in no time by sending a replacement part asap for free. The part was already on its way in a few hours after giving them the shipping details. Top quality support!
Quickly resloved
Quickly resolved and replacment sent out
Great experience and Great products ❤️
Great experience and Great products especially Shampoo + Conditioner 2 in 1 and Shaving Lawn Products 👌 😀 👍 😄 👍 ❤️ 😍
Great customer service
The team were human and responsive when I broke my trimmer comb - and got me a replacement fast and free - how refreshing in the era of bots and checkboxes! Thanks hugely.
Great service
The customer service team was excellent, responded quickly and promptly. And my replacement arrived on time.
Easy to work with and offered a…
Easy to work with and offered a solution instantly
Customer service was awesome
Customer service was awesome. Ask for a replacement part, they replaced the entire shaver free of charge.
Customer Service Done Right!
I contacted customer service for what I thought would be a purchase on my end and it was taken care of immediately. Couldn't have asked for a better experience.
:))))
:)))))))))
Manscaped Replacement
The company communicated fast and respectfully. Everything went well and the new razor works amazing . I had an overall great experience with contacting the company and received a new condition replacement quickly.
Reply from Manscaped2026-08-05
Hello Harper, Thank you for taking the time to share your experience! We're glad our team could communicate clearly, resolve your issue quickly, and get a replacement to you without delay. We appreciate your support and are happy everything worked out. Best, The MANSCAPED® Team
Terrible product
Terrible product, bought one of there shavers a few weeks ago which was quite expensive and it has already broken
Reply from Manscaped2026-08-05
Hello, We deeply value your feedback and are genuinely sorry to hear your shaver stopped working after only a few weeks, especially after making such an investment. We understand how disappointing that experience must be. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us. Best, The MANSCAPED® Team
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