Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.It took a little effort to make contact. But once I did, replacement went forward smoothly.
Hi David, Thank you for taking the time to leave a review! We're glad everything moved smoothly once you were able to connect with our team, and we appreciate your feedback regarding the initial contact experience. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
Great and quick customer service replacing my trimmer that broke after only 6 months.
Hi Chris, Thank you for sharing your experience! While we're sorry your trimmer stopped working, we're glad our team could quickly get a replacement on its way. We appreciate your support and thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
It was easy to find my products that i wanted to buy and it was very detailed making me more inclined to buy from them rather than any other company
It was fast and easy to order; the free shipping and 20% off that I received from the podcast shxts n giggles, and how highly they spoke about the site was really what got me into the product. The product is self is amazing; The blade works really well it gives such a closeness to the shave. The only thing I didn't like was was the Shaving gel, it left a greasy feeling and it would make the hairs as well as a product buildup in between the blades hard to come out. Other than that everything was great!
Hi Ben, Thank you for taking the time to share your detailed feedback! We're thrilled to hear you had a great experience with your order and that you're enjoying the close shave from your new product. We also appreciate your honest thoughts about the shaving gel. Feedback like yours helps us continue improving our products and overall experience. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
I would have loved to review this product in person, but it's been over two weeks, and my order still hasn't arrived. Your email with the tracking number indicates this product is still awaiting collection by the courier, but the courier's website shows that the provided tracking number does not exist. I have sent a follow-up email to customer support, but I only get an automated response. If anyone cares, my order number is MAN26400845. Should I not receive my order by close of business on Friday, 7 August, I shall inform my credit card company that this was a fraudulent transaction and request a chargeback to reverse the transaction. But quite frankly, if this is the type of customer support I receive from this brand, I am not sure I even want this product.
Hello Donald, We deeply value your feedback and are genuinely sorry for the frustration caused by the delay with your order and the confusion surrounding the tracking information. We understand how disappointing that experience must have been, especially after waiting longer than expected and having difficulty getting the updates you needed. We're hopeful your order will be with you soon. If you experience any further issues or still need assistance, please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us. Best, The MANSCAPED® Team
I've been using Manscape products for awhile, ever since I seen this product on the shelves at the Navy Exchange. I have both the beard trimmer and crop mower and they're great to use, I also use the body wash, crop cleanser and the shampoo/conditioner, their (Manscape) products are definitely worth the purchase, the only thing I wished they would offer, are travel size products that are TSA approved.
Hi Raphael, Thank you for being such a loyal customer and for sharing your experience! It means a lot to hear you've enjoyed so many of our products over the years. We also appreciate your suggestion regarding TSA friendly travel sizes and will be sure to share your feedback with our team. Best, The MANSCAPED® Team
It was great to be able to send an email that I had a piece broken on my shaver. Get a quick response and find out that you were gonna ship me a new shaver and a better model. I was very pleased. Thanks
Hi Kyle, Thank you for your kind words! We're delighted to hear our team was able to respond quickly and get a replacement on its way, along with an upgraded model. Providing a smooth and hassle free experience is something we take great pride in, and we appreciate you sharing your experience. Best, The MANSCAPED® Team
Really good website and good structure and paying method
Quick response time and quick shipping. I was very pleased with the upgrade to the Dome Shaver Pro. Great close shave and much more sturdy feeling than the Dome Shaver (non pro).
Hi Antonio, Thank you for taking the time to share your experience! We're thrilled to hear you're enjoying the upgrade to the Dome Shaver Pro and that it's delivering the close shave and sturdier feel you were looking for. We're also glad our team could get everything to you quickly. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
Wonderful customer service, great product
Hi Antoinette, Thank you for your kind words! We're thrilled to hear you've had a great experience with both our products and our customer support team. We truly appreciate your support. Best, The MANSCAPED® Team
Love it. First one I bought quit working a few months after receiving it. Emailed them and no questions asked sent me a new one and it arrived in a few days. Great product and great customer service.
Hi Matt, Thank you for taking the time to leave a review! While we're sorry your original device stopped working, we're glad our team could quickly get a replacement to you and make the process as easy as possible. We appreciate your continued support. Best, The MANSCAPED® Team
You guys went above and beyond in your customer service. It went from just a part inquiry to helping me fix the issue. Love the product and company. You guys rock!
Hello Brad, Thank you for the awesome review! We're thrilled our team could help answer your questions, resolve the issue, and provide the support you needed. Your kind words mean a great deal to us, and we're grateful to have you as part of the MANSCAPED® community. Best, The MANSCAPED® Team
The support team are great and fast they are man for their word. They quickly helped me with my problem and send me a new one, good customer service.
Hi Yiannis, Thank you for taking the time to share your feedback! We're thrilled to hear our Support Team was able to quickly resolve your issue and get a replacement on its way. Your kind words mean a great deal to us, and we appreciate your recommendation. Best, The MANSCAPED® Team
I’ve been impressed with numerous products over the years and the customer service is fantastic!
Hello David, Thank you for your continued support over the years! It means a great deal to hear you've been impressed with both our products and our customer service. We're grateful to have you as part of the MANSCAPED® community. Best, The MANSCAPED® Team
Guys were great. You helped me fast and accurately. Thanks so much. The boys are happy too!! Lol
Hello Scott, Thank you for the great review! We're thrilled our team could resolve everything quickly and accurately. We'll be sure to share your kind words with the team, and we're glad everyone is happy! Best, The MANSCAPED® Team
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