I really appreciate the replacement
I really appreciate the replacement. You guys are awesome. Love the machine.
About Manscaped
Data updated- Website
- manscaped.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 226 reviews
- Replies to negative
- 90% (9/10)
Do you own Manscaped? Claim this profile for free and start replying to reviews.
About this business
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Is Manscaped legit?
Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.What people say
From Balls to Dome!
Manscaped's customer service is top shelf. Quick responses via email, after attempting some trouble shooting steps ultimately replaced my dome shaver. ALL of my grooming products are from Manscaped, and I don't intend on changing that anytime soon.
Reply from Manscaped2026-08-03
Hi Bill, Thank you for taking the time to share your experience! We're glad our team could help troubleshoot the issue and quickly get a replacement Dome Shaver on its way. Knowing you've trusted MANSCAPED® across your entire grooming routine truly means a lot to us. Best, The MANSCAPED® Team
I had no follow-up email or tracking…
I had no follow-up email or tracking for the replacement. I have yet to receive the replacement.
Reply from Manscaped2026-07-31
Hello Kamran, We deeply value your feedback and are genuinely sorry to hear you have not received any follow up email or tracking information for your replacement, and that it has yet to arrive. We understand how frustrating it can be to be left waiting without an update. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can review the status of your replacement and work towards resolving this for you as quickly as possible. Best, The MANSCAPED® Team
Product replacement
I like that they replaced the product that arrived damaged. I did not like that it took over a year with multiple emails. Everything cleared up in the end. But took way too long.
Reply from Manscaped2026-07-31
Hello Christian, We deeply value your feedback and are genuinely sorry to hear it took over a year and multiple emails to resolve your damaged product. We understand how frustrating that must have been, even though the issue was ultimately resolved. Your time is valuable, and we appreciate you sticking with us throughout the process. If there is anything we can still do to improve your experience, please don't hesitate to contact us at https://www.manscaped.com/pages/contact. We'd be happy to review your case and assist however we can. Best, The MANSCAPED® Team
Such a great experience!
Manscaped is always a pleasure to do business with. Thanks so much for another wonderful interaction!
Reply from Manscaped2026-07-31
Hi Brad, Thank you for taking the time to share your kind words! We're delighted to hear you've consistently had great experiences with both our products and our team. Knowing we've earned your trust and continued support means a great deal to us. Best, The MANSCAPED® Team
Excellent customer service
Had an issue with one of the blades and…
Had an issue with one of the blades and got it replaced almost immediately
Quick and easy claim process
Quick and easy claim process. No run around.
I had a problem
I had a problem. They resolved it. No questions asked. Booom
Reply from Manscaped2026-07-31
Hi Julian, Thank you for taking the time to share your experience! We're delighted to hear our team was able to resolve your issue quickly and without any hassle. Providing a smooth and straightforward experience is always our goal, and we're thrilled we could deliver for you. Best, The MANSCAPED® Team
I wish the crop preserver was cheaper
Reply from Manscaped2026-08-03
We deeply value your feedback and are genuinely sorry to hear that you felt the Crop Preserver® did not provide the value you were hoping for. We appreciate you taking the time to share your thoughts, as feedback like yours helps us continue improving the customer experience. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us. Best, The MANSCAPED® Team
The product is really good and they…
The product is really good and they truly stand behind it! I had an issue with the charging port and with some email interactions and proof of purchase, they sent me a replacement model. I highly recommend!
Reply from Manscaped2026-08-03
Hello Todd, Thank you for taking the time to share your experience! We're glad our team could quickly help with your charging port issue and get a replacement to you after verifying your proof of purchase. Knowing you feel we stand behind our products means a great deal to us. Thank you for your recommendation. Best, The MANSCAPED® Team
You guys stand by your product and customers
I had a problem and told the company they listen and stood by there products as well as there customers I appreciate that
Reply from Manscaped2026-07-31
Hi Nicholas, Thank you for taking the time to share your experience! We're delighted to hear our team was able to help resolve your issue and demonstrate our commitment to standing behind both our products and our customers. Your support means a great deal to us, and we truly appreciate you recognizing our team's efforts. Best, The MANSCAPED® Team
Great customer service
Easy to use customer service
My experience with Manscaped initially…
My experience with Manscaped initially 5 years ago was amazing. However, purchasing the latest version of the “lawnmower” was disappointing. I always expect products to get better with time. This one however did not. The make of it looks amazing. The product looks good, but it didn’t perform as well as the original version that I bought years ago and used up u til it finally stopped working. The first version last way longer than I ever expected. This version I’ve had less than a month and it didn’t work good straight out of the box. So, I’m trying to figure out why the product isn’t working as well. Did I get a bad “lawnmower” or is the product just not as good as it use to be. I’m hoping I just got a bad one. Anyway, I can’t afford to purchase another one right now to find out so I guess I won’t get that answer anytime soon.
Reply from Manscaped2026-07-31
Hello Tawd, We deeply value your feedback and are genuinely sorry to hear your experience with your latest Lawn Mower® has not lived up to the expectations set by your original device. We understand how disappointing it is when a product you've trusted for years doesn't perform as expected, especially when it stopped working so soon after purchase. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can review your concerns, look into what may have happened, and work towards finding the best possible resolution for your situation. Best, The MANSCAPED® Team
I recieved a very fast replacement !
Got my replacement and it’s definitely…
Got my replacement and it’s definitely the best razor I’ve used!!, well worth the wait.
Reply from Manscaped2026-07-30
Hello Julian, Thank you for sharing your experience! We're glad to hear your replacement arrived and that it was worth the wait. We appreciate your patience and are happy you're enjoying your new razor. Best, The MANSCAPED® Team
Great customer service
I purchased a new razor in January and the head broke last week. I contacted Manscape and they replaced it immediately, no charge! Awesome experience!!
Reply from Manscaped2026-07-31
Hi Linda, Thank you for taking the time to share your experience! We're glad our team was able to quickly get you back up and running with a replacement. Standing behind our products and supporting our customers is something we take great pride in. Best, The MANSCAPED® Team
Amazing service and products
The care and attention by the manscape team as well as going above and beyond exceeded all expectations! I cant thank you enough for not only quality items but how amazing your team takes care of your customers. I will be a life long customer! Thank you all again!!
Reply from Manscaped2026-07-31
Hi Sarah, Thank you for taking the time to share such thoughtful feedback! We're thrilled to hear our team exceeded your expectations and that both our products and customer care made such a positive impression. Your support and loyalty truly mean the world to us. Best, The MANSCAPED® Team
I’ve tried a lot of electric trimmers…
I’ve tried a lot of electric trimmers over the years, and I keep coming back to Manscaped because they just work. The shave is smooth, the battery lasts forever, and somehow they’ve managed to make grooming equipment look like something Batman would keep in his bathroom. I’ve yet to nick anything important, which is probably the highest compliment you can give a company in this line of work. The waterproof design makes cleanup ridiculously easy, and it’s one less thing I have to think about in my routine. My confidence level goes up every time I use it, and so does my wife’s appreciation that I no longer resemble a lost Sasquatch. Even the charging dock looks sharp enough that I don’t hide it in a drawer. If Manscaped ever starts a loyalty program, I feel like I’ve already earned platinum status. Great products, great quality, and a purchase that has definitely paid for itself—both in comfort and in avoiding unnecessary conversations with Band-Aids.
Reply from Manscaped2026-07-29
Hi Daniel, Thank you for taking the time to share such a thoughtful review! We're thrilled to hear the performance, battery life, waterproof design, and even the charging dock have all earned a place in your grooming routine. Your Batman comparison and Band-Aid comment definitely gave us a laugh! We truly appreciate your loyalty and are grateful you've continued to choose MANSCAPED® over the years. Best, The MANSCAPED® Team
Odenson
Shop Simon
Reebelo
Senser
ECigMafia
ResortPass
KICKS CREW
TeePublic