Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.Great product great experience buying. I got a product that died unexpectedly and they sent me the same device fast and for free!
Hello Ryan, Thank you for sharing your experience! While we're sorry your original device stopped working unexpectedly, we're glad our team was able to quickly replace it and get you back up and running. We appreciate your support and thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
I dropped one of the combs from my manscaped razor and broke it. These were not available to buy spares for, but manscaped sent replacements out straightaway. No charge for the comb or the postage. Most grateful.
Hi Andy, Thank you for taking the time to leave a review! We're happy our team could quickly get a replacement out to you at no charge. Standing behind our products and making it easy to get back to your routine is important to us, and we appreciate your support. Best, The MANSCAPED® Team
I purchased the Lawnmower. In 6 months the foil popped off. I was able to get it back on and I popped off again this time it crumpled. I requested a new one but it did not arrive. I requested one again and received the need parts. I do LOVE the product it works GREAT!!!
Hi Michael, We deeply value your feedback and are genuinely sorry to hear about the issues you experienced with your Lawn Mower® and the delay in receiving your replacement. We understand how frustrating it can be when a replacement doesn't arrive as expected, especially when you're eager to get back to using a product you enjoy. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can review your experience and address any remaining concerns. We're glad to hear you're enjoying the product overall and appreciate you taking the time to share your feedback. Best, The MANSCAPED® Team
So far good. Disappointing the first one I bought malfunctioned and stop working. But hopefully this one hold up.
Hello Jose, Thank you for sharing your honest feedback. While we're sorry your original device stopped working, we're glad we could help get you a replacement. We appreciate your continued trust in MANSCAPED® and hope it serves you well for years to come. Best, The MANSCAPED® Team
My balls are very happy to be back in business again. The delivery was great and on time. Can’t recommend manscaped enough. Two thumbs up.
Hi Robby, Thank you for the awesome review! We're glad everything arrived on time and that you're back in business. Hearing feedback like yours always makes our day. Thank you for choosing MANSCAPED®! Best, The MANSCAPED® Team
The automated system to get answers to my issue was annoying and tedious. It should be easier to speak to a real person. I did get the answer and bought the product but it took forever to get here (not Manscaped’s fault). The product did work, however.
Hi Brent, We deeply value your feedback and are genuinely sorry to hear the process of getting answers to your questions felt frustrating and tedious. We understand the importance of making it easy to get the support you need, and we appreciate you sharing your honest experience. We're glad to hear you ultimately received the assistance you were looking for and that you're enjoying the product. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact if there's anything further we can assist you with or if you'd like to share additional feedback. Best, The MANSCAPED® Team
⭐⭐⭐⭐⭐ I was genuinely impressed with MANSCAPED's customer service. I contacted them about an issue, and without me even asking for a replacement, they immediately offered to send one. Most companies would have charged for a replacement or made the process difficult, but MANSCAPED stood behind their product and made it completely hassle-free. The replacement arrived quickly, and the whole experience exceeded my expectations. It's refreshing to deal with a company that genuinely values its customers and provides outstanding after-sales support. Highly recommended! Alex
Hi Alex, Thank you for such a thoughtful review! We're delighted to hear our team made the replacement process simple and hassle free. We take great pride in standing behind our products and providing outstanding support, and we're grateful for your recommendation. Best, The MANSCAPED® Team
Customer service was excellent, very professional and took care of my issue quickly! Thank you
I was really pleased with how my request was handled, I had a reply within a few minutes and the item I required was sent out right away. Absolutely incredible customer service from you guys at Manscaped. Thank you so much, keep up the great work you do.
Hello Jamie, Thank you for your thoughtful review! We're thrilled to hear our team was able to respond so quickly and get the item you needed on its way right away. Your kind words about our customer service mean a great deal, and we'll be sure to share them with the team. Best, The MANSCAPED® Team
The beard trimmer came very quickly and was a great price!
The products are great and the first time I had an issue, it was handled quickly, professionally, and went above and beyond. I had an upgraded replacement product within days. Great company with great support.
Hi Shane, Thank you for your incredible review! We're thrilled to hear your first experience with our team exceeded your expectations and that the upgraded replacement arrived so quickly. We'll be sure to share your kind words with the team. Best, The MANSCAPED® Team
Had an issue with it charging after some time of having it. Customer service made everything SOOO easy. Had a new one shipped out in no time. Im sure we're going to be Customers for life. Thank you
Hello Blake, Thank you for taking the time to share your experience! While we're sorry you encountered an issue with your device, we're delighted our team could make the replacement process quick and easy. Hearing that we've earned a customer for life truly means a great deal to us. Best, The MANSCAPED® Team
easy to talk too helped me with my problem right away no excuses manscaped is real!
When I was having trouble with the products, replacements were sent even without me asking for them. Even though I may not be satisfied with the product due to the heating issue, the customer service is amazing. A replacement was sent without question, replacement blades, and then a refund was sent without me asking for it. I appreciate this kind of Customer Service.
Hello Chris, Thank you for your thoughtful review! While we're sorry the product didn't fully meet your expectations, we're delighted to hear our team could support you throughout the process with replacements and a refund. Providing the best possible customer experience is always our goal, and we truly appreciate your feedback. Best, The MANSCAPED® Team
You were great about replacing it at no charge and shipping it to me very quickly.I’m very happy thank you so much
When part of my delivery went missing, I simply contacted Manscaped Customer Service and they arranged for a replacement to be sent without any fuss. I received the replacement item in a few days and well before my existing supplies ran out. Well done Manscaped Customer Services!
Hi, Thank you for taking the time to share your experience! We're glad our Team could quickly resolve the missing item and get a replacement to you before you ran out. We appreciate your kind words and your continued support. Best, The MANSCAPED® Team
Quick responses and such a smooth transition from the stop. Very pleased with the customer service it was awesome! Both times this has happened it has been quick and easy.
Hello Nick, Thank you for your thoughtful review! We're delighted to hear our team made both of your replacement experiences quick and seamless. We take great pride in providing consistent support whenever our customers need us. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
My lawnmower 5 I had just for over a year stopped working. I contacted customer support. They were quick to respond and sent me a replacement immediately. The replacement showed up after about a week. The new lawnmower 5 is working great and feel like me again. It really is nice being part of the VIP program. Thank you.
Hello Steven, Thank you for sharing your experience! We're glad our team could quickly replace your Lawn Mower® and get you back to feeling like yourself again. It's also wonderful to hear you've been enjoying the benefits of your VIP membership. We truly appreciate your support. Best, The MANSCAPED® Team
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