Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Written by the business, not verified by us.Manscaped (manscaped.com) has a 4.7 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the helpful support team when handling warranty replacements and broken parts. Happy consumers note that the body grooming tools deliver a remarkably comfortable shave and exceptional daily performance for everyone. Buyers are consistently impressed by how smoothly the replacement process works when things break down. Some reviewers were not happy with unexpected delivery delays and occasional communication issues from the customer service department. A few people also experienced defective items or initial performance problems that required extra troubleshooting before getting fully resolved.
Auto-generated from all reviews of this business. For reference only.Thank you, Manscaped for replacing my product.
Hi Mark, Thank you for taking the time to share your feedback! We're glad we could help replace your product and appreciate you choosing MANSCAPED®. Thanks again for your support! Best, The MANSCAPED® Team
Helped me with a product sent me a replacement straight away. Brilliant service
Hello Tams, Thank you for sharing your experience! We're delighted our team could quickly get a replacement on its way and provide the support you needed. Your kind words mean a great deal to us. Best, The MANSCAPED® Team
Customer service was the best. They took care of my issue quickly without any hesitation.
Awesome service replacement the broken shaver and delivery was fast
Hello, Thank you for your kind words! We're happy to hear the replacement process was smooth and that your replacement arrived quickly. We truly appreciate your support and thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
Customer service is top notch. Excellent!! Broke my domeshaver when I dropped it and emailed to see if I could buy just a new head. Instead, they sent me an upgraded pro ..was not expecting that...All around excellence!
Hi Peter, Thank you for your thoughtful review! We're thrilled to hear our team could help after the accident with your Dome Shaver and that the upgrade exceeded your expectations. Providing an outstanding customer experience is something we take great pride in. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team
Contacted company about faulty device. Helpful email advice sent and when fixes failed rapid replacement of device. All excellent Prompt replies and good service
Hi Chris, Thank you for taking the time to leave such thoughtful feedback! We're glad our team could help troubleshoot the issue and quickly get a replacement on its way when needed. We appreciate your kind words and are thrilled you had a positive experience with our support team. Best, The MANSCAPED® Team
Great experience very fast with the warranty
Hello Carson, Thank you for taking the time to share your experience! We're delighted to hear the warranty process was fast and straightforward. We take great pride in making sure our customers are taken care of quickly, and we appreciate your support. Best, The MANSCAPED® Team
Manscaped has not disappointed me with the products I have. I would recommend giving them a try
Hello Brandon, Thank you for your recommendation and for choosing MANSCAPED®! We're thrilled to hear our products have met your expectations, and we truly appreciate your support. Best, The MANSCAPED® Team
The easiest warranty replacement I’ve ever had on a product. Living in a house full of boys, We will be forever customers!
Hi Kyleen, Thank you for the fantastic review! We're delighted to hear you had such an easy warranty replacement experience. Knowing we've earned a household full of lifelong customers truly means the world to us. Best, The MANSCAPED® Team
After I ordered the wrong replacements, you guys quickly responded by sending out the correct items - no questions asked. Thank-you for great customer service. I appreciate quick responses and, more importantly, quick reaction
Hi Kevin, Thank you for taking the time to leave a review! We're glad our team could quickly correct the replacement order and get the right items on their way. We appreciate your recognition of our team's responsiveness and are grateful for your support. Best, The MANSCAPED® Team
Great service, will always support this brand
Bought their Boxers 2.0 in March of last year. I personally love them. They're extremely comfortable and they fit me nicely, There's plenty of space in them and I use them everyday. However, even without using these during workouts or even going out(I switch to different brands for that), in casual use, they've only lasted less than a year before severe wear and tear have developed on them. Even treating these as Manscaped recommends, two of the three pairs I've purchased have large holes on the back side. Extremely disappointing as I genuinely enjoy these boxers. For the price I paid, and how long they lasted, it's really difficult for me to recommend these. Especially since there's no longer term warranty or product guarantee for these, only a 30 day money back guarantee. Overall, These are hard to recommend you purchase at this price but if you have the spare money and want to treat yourself. I'd highly recommend these then.
Hello, We deeply value your feedback and are genuinely sorry to hear the Boxers 2.0 did not hold up as long as you expected. We understand how disappointing it is to find a product you genuinely enjoy, only to have durability concerns after less than a year of normal use. We appreciate you taking the time to share such detailed feedback about both the comfort and longevity of the boxers. Please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us. Best, The MANSCAPED® Team
Very prompt and thorough service. Thank you.
Highly recommend great service easy to use and great products
Very helpful response from customer support. I accidentally dropped my Dome Shaver Pro and broke it. Customer support shipped the spare parts immediately. Very happy with the service quality and speed.
Hello Madis, Thank you for your thoughtful review! We're sorry to hear about the accident with your Dome Shaver Pro, but we're happy our team could quickly get the replacement parts on their way. Providing fast and reliable support is something we take great pride in. Best, The MANSCAPED® Team
They sent me a replacement for a razor that wasn’t covered by the warranty!
Hi Alexis, Thank you for sharing your experience! We're delighted our team was able to help you with a replacement and get you back up and running. We appreciate you taking the time to recognize our commitment to supporting our customers. Best, The MANSCAPED® Team
Dunno, just like it. It feels when the company puts experience first. Good quality product and works well for me.
Speedy response, quick shipping
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