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购物与时尚

Manscaped

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226 条评价

4.7226 条评价
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关于 Manscaped

数据更新
网站
manscaped.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
226 条评价
差评回复率
90%(9/10 条)
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商家自述

MANSCAPED™由Paul Tran于2016年创立,总部位于加利福尼亚州圣地亚哥,是全球男士生活方式消费品牌和男性护理品类的开创者,深受全球超过五百万男士信赖。产品线涵盖多元化的优质工具、配方和配件,旨在为男士引入并提升全新的自我护理体验。MANSCAPED系列通过DTC渠道在39个国家销售,并在亚马逊平台覆盖全球100多个国家。零售渠道包括美国的Target®、Best Buy、Macy's和Military Exchanges,以及澳大利亚的Hairhouse门店。

以上内容由商家自行提供,未经平台核实。

Manscaped靠谱吗?

Manscaped(manscaped.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 226 条用户评价,属于购物与时尚分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 90% 的差评;评价主要围绕产品、客户服务、质量。数据最后更新于 2026-09-01。

评价综述

AI 生成

综合1,872条评价来看,绝大多数消费者对这家公司体验极佳。顾客们经常称赞其超快的响应速度和乐于助人的客服团队,在处理保修换货和配件更换时尤为贴心。满意的消费者表示,身体护理工具剃起来格外舒适,日常使用表现优异,适合所有人。买家们一致称赞的是,产品出问题时更换流程非常顺畅。 不过也有部分消费者对意外的配送延迟和客服部门偶尔的沟通问题表示不满。少数人还遇到了有缺陷的商品或初期使用问题,需要额外排查才能彻底解决。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

D
David · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

花了一点功夫才做出来的……

花了一点功夫才取得联系。 但一旦我这样做了,更换就顺利进行了。

Manscaped 回复2026-08-04

Hi David, Thank you for taking the time to leave a review! We're glad everything moved smoothly once you were able to connect with our team, and we appreciate your feedback regarding the initial contact experience. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team

C
Chris · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

优质而快速的客户服务

优质而快速的客户服务更换了仅 6 个月后就损坏的修剪器。

Manscaped 回复2026-08-04

Hi Chris, Thank you for sharing your experience! While we're sorry your trimmer stopped working, we're glad our team could quickly get a replacement on its way. We appreciate your support and thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team

T
Tnt_Aekars · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·

我爱人像

很容易找到我想购买的产品,而且非常详细,使我更倾向于从他们那里购买,而不是从其他公司购买

B
Ben · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·

必须买!

订购又快又容易;我从播客 shxts n giggles 获得的免费送货和 20% 的折扣,以及他们对这个网站的高度评价,才是我进入这个产品的真正原因。产品本身就是令人惊叹;刀片效果非常好,剃须效果非常贴近。我唯一不喜欢的是剃须凝胶,它留下油腻的感觉,而且会使毛发以及刀片之间积聚的产品难以脱落。除此之外一切都很棒!

Manscaped 回复2026-08-04

Hi Ben, Thank you for taking the time to share your detailed feedback! We're thrilled to hear you had a great experience with your order and that you're enjoying the close shave from your new product. We also appreciate your honest thoughts about the shaving gel. Feedback like yours helps us continue improving our products and overall experience. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team

D
Donald Lamont · 写过 1 条评价 · 体验于 2026-07-19 ·

订单从未到达

我很想亲自评测一下这个产品,但已经过去两个多星期了,我的订单仍然没有到达。您的带有追踪号码的电子邮件表明该产品仍在等待快递公司取件,但快递公司的网站显示所提供的追踪号码不存在。我已向客户支持发送了一封后续电子邮件,但我只收到自动回复。如果有人关心的话,我的订单号是 MAN26400845。如果我在 8 月 7 日星期五营业结束前仍未收到订单,我将通知我的信用卡公司这是一笔欺诈交易,并请求退款以撤销该交易。但坦率地说,如果这是我从这个品牌获得的客户支持类型,我不确定我是否想要这个产品。

Manscaped 回复2026-08-05

Hello Donald, We deeply value your feedback and are genuinely sorry for the frustration caused by the delay with your order and the confusion surrounding the tracking information. We understand how disappointing that experience must have been, especially after waiting longer than expected and having difficulty getting the updates you needed. We're hopeful your order will be with you soon. If you experience any further issues or still need assistance, please don't hesitate to contact us at https://www.manscaped.com/pages/contact so we can address your concerns and work towards enhancing your experience with us. Best, The MANSCAPED® Team

R
Raphael C. · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

很棒的产品

自从我在海军交易所的货架上看到这款产品以来,我已经使用 Manscape 产品一段时间了。我有胡须修剪器和割草机,它们很好用,我还使用沐浴露、作物清洁剂和洗发水/护发素,他们的 (Manscape) 产品绝对值得购买,我唯一希望他们提供的是 TSA 批准的旅行装产品。

Manscaped 回复2026-08-04

Hi Raphael, Thank you for being such a loyal customer and for sharing your experience! It means a lot to hear you've enjoyed so many of our products over the years. We also appreciate your suggestion regarding TSA friendly travel sizes and will be sure to share your feedback with our team. Best, The MANSCAPED® Team

K
Kyle · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

很高兴能够发送一个…

能够发送一封电子邮件告知我的剃须刀上有一块坏了,真是太棒了。得到快速回复并发现您要给我寄一台新的剃须刀和更好的型号。我很高兴。 谢谢

Manscaped 回复2026-08-03

Hi Kyle, Thank you for your kind words! We're delighted to hear our team was able to respond quickly and get a replacement on its way, along with an upgraded model. Providing a smooth and hassle free experience is something we take great pride in, and we appreciate you sharing your experience. Best, The MANSCAPED® Team

J
Jeff · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

反应非常灵敏并解决了问题

V
Vilde · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

非常好的网站和良好的结构......

非常好的网站,良好的结构和支付方式

A
Antonio · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

快速响应时间和快速运输

快速响应时间和快速运输。我对 Dome Shaver Pro 的升级感到非常满意。比圆顶剃须刀(非专业版)更贴面剃须,感觉更坚固。

Manscaped 回复2026-08-03

Hi Antonio, Thank you for taking the time to share your experience! We're thrilled to hear you're enjoying the upgrade to the Dome Shaver Pro and that it's delivering the close shave and sturdier feel you were looking for. We're also glad our team could get everything to you quickly. Thank you for choosing MANSCAPED®. Best, The MANSCAPED® Team

A
Antoinette · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

伟大的公司

很棒的客户服务,很棒的产品

Manscaped 回复2026-08-04

Hi Antoinette, Thank you for your kind words! We're thrilled to hear you've had a great experience with both our products and our customer support team. We truly appreciate your support. Best, The MANSCAPED® Team

M
Matt · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

爱它

爱它。我买的第一个在收到几个月后就停止工作了。给他们发了电子邮件,没有问任何问题就给我发了一个新的,几天后就到了。优质的产品和优质的客户服务。

Manscaped 回复2026-08-04

Hi Matt, Thank you for taking the time to leave a review! While we're sorry your original device stopped working, we're glad our team could quickly get a replacement to you and make the process as easy as possible. We appreciate your continued support. Best, The MANSCAPED® Team

B
Brad · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

你们超越了你们的……

你们在客户服务方面做得非常出色。它从只是部分询问到帮助我解决问题。热爱产品和公司。你们摇滚!

Manscaped 回复2026-08-04

Hello Brad, Thank you for the awesome review! We're thrilled our team could help answer your questions, resolve the issue, and provide the support you needed. Your kind words mean a great deal to us, and we're grateful to have you as part of the MANSCAPED® community. Best, The MANSCAPED® Team

J
Joe · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

首先需要它

Y
Yiannis · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

支持团队很棒而且速度很快……

支持团队很棒而且速度很快,他们言出必行。他们很快帮助我解决了我的问题,并给我发送了一个新的,良好的客户服务。

Manscaped 回复2026-08-03

Hi Yiannis, Thank you for taking the time to share your feedback! We're thrilled to hear our Support Team was able to quickly resolve your issue and get a replacement on its way. Your kind words mean a great deal to us, and we appreciate your recommendation. Best, The MANSCAPED® Team

D
David Burt · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

令我印象深刻的是无数……

多年来,众多产品给我留下了深刻的印象,客户服务非常棒!

Manscaped 回复2026-08-05

Hello David, Thank you for your continued support over the years! It means a great deal to hear you've been impressed with both our products and our customer service. We're grateful to have you as part of the MANSCAPED® community. Best, The MANSCAPED® Team

L
Leo · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

很棒的客户服务

S
Scott Van Ek · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

伙计们都很棒

伙计们都很棒。你帮助我又快又准确。 非常感谢。 孩子们也很开心!!哈哈

Manscaped 回复2026-08-05

Hello Scott, Thank you for the great review! We're thrilled our team could resolve everything quickly and accurately. We'll be sure to share your kind words with the team, and we're glad everyone is happy! Best, The MANSCAPED® Team

J
Jaxon · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

技术员

秃头球男孩

z
z palmer · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·

很棒的经历

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