Most reviewers were let down by their experience overall. Customers frequently complained that the clothing quality was extremely poor, describing the materials as extremely cheap and noting items looked nothing like online pictures. People also experienced significant trouble with sizing, noting that garments often did not fit properly and were much smaller than expected.
Some reviewers were not happy with the lengthy delivery delays and the extremely expensive return shipping costs required to send products back abroad. Buyers also mentioned that customer support repeatedly asked for personal photographs before offering only minimal financial compensation instead of a proper refund.
I would like to give them a big fat 0. I ordered 2 dresses a little over a month a go and just got them last week. One fit but the other does not which costs 80.00. I wanted to send this back for a refund but I had to take pictures of it on my body to show what the issue is and still after that, sorry, we can only give you 10.00. Terrible, terrible, terrible. I wish I read t he reviews before I placed an order and I also got charged 10 shipping. Do not order them them.
I ordered my dress on May 4th after almost two months waiting I had no dress and no clue about when I will receive it... I wrote to Margovil at least five times and the answer has always been, we will check with the courier. It is really disappointing. For all this , PLEASE DO NOT BUY EVERYTHING FROM THEM
Horrible customer service. The dress arrived, and was soooo cheap and poorly made. I sent an email to return it, and they said it would be too expensive to ship it back for me to give it to someone else who would like it!!! No refund potential, no credit, nothing! DO NOT BUY FROM THEM!
Worst experience ever regarding an exchange for a different size. They wanted a photo of me in the dress that doesn’t fit to prove it’s too tight. Seriously???? I just wanted an exchange for a size up. They offered me six dollars instead!!! I’m livid! I’ll never buy from this company ever again. Buyers beware! Plus, the dress took a month to get to me. I’m out $60 dollars.
The size was WAY off and dress didn't fit. I just got it today and their policy says reach out to them within 7 days. I did.
They wanted photos of me in my dress that was too small - PERVERTS. I said not on your life and customer service told me that shipping is too expensive for me - just send the photos. I said no again - and they are pressing me for photos WHY?
Still havent received a label.
They don’t deserve one star. They wanted me to take a picture of me in a blouse to determine if it was too big. Don’t buy anything from them. Should not be in business!
I have the worst experience with marginal
I will never buy anything from them ever again
I bought a dress with high split they send me totally different dress no split they don’t want to replace the dress they don’t want to refund my money they just want to give me $5 when they made the mistake my recommendation never buy anything from them they fraud 🤦♀️🤦♀️
I order a dress just 3 days shy of a month ago and my order has still not shipped. Shipping method said up to 2 weeks. The shipping is a joke, especially if it’s coming from IL (doubt it).
I ordered a dress for a wedding based on the website’s promise that it would arrive within two weeks. However, the dress didn’t arrive until more than a month later—well after the wedding had passed. When I saw it wasn’t going to arrive in time, I contacted the company to cancel the order before it had even shipped, but they refused. Despite the dress not shipping until two weeks after the event, they are still unwilling to issue a refund.
I purchased a product a month ago! I received the product on Friday June 6,2025. I have requested a return label or cancelling my order all together due to the timing gap prior of receiving. I received the product and the quality is horrible. I don't want it, and it's been 3 days and still trying to receive a return. They say 7 days return on the website. BEWARE this is a fraud
Such a scam. Ordered a dress and it was too large. Followed return instructions per customer service and was offered $6. The dress cost me $54 plus shipping. Don’t make the same mistake I did. Spend your money elsewhere.
I ordered a dress and a top. The dress was not sewn together good, had a huge pucker in it and the top was too small. I ordered up because I know usually these companies run small. Not only did it take a month and a half to receive they won't honor their return policy that states they can pay for defective product to be returned. The item says it comes for Illinois but I am expected to ship it back to Asia on my own dime! Do not order from them they are a joke!
Scam company that will send you horrible product and refuse to uphold their return policy
I placed my order on May 3rd with an 8-15 day shipping timeframe. I emailed at one point because the dress had been sitting for 2 weeks in one location. It finally arrived on May 28 (25 days after the order was placed) and it was definitely not as described. The dress material was very thin with single hemming that would not hold up under and stress and no tags making it appear it had been cheaply sewn together. I ordered an XL size based on the website measurement chart, but due to the way the dress was stitched, there was no way to fit my chest in the dress. I asked to return for a refund and a lengthy email thread ensued. This distributor offers a refund policy if the item is requested within 7 days of delivery. I initiated my return/refund request the day after it was received (May 29, 2025). Since the initial email it has been an ongoing refusal to provide me with a return address, although at one point I was offered $7 for the $54 dress. This is typical scam company tactics. DO NOT buy from this company, it is a total scam!
Worst experience of anyone’s lifetime! First, the items take well over 30 days to arrive. Second, they will not offer exchanges nor refunds. They are based out of CHINA and the clothes is overpriced to cover the shipping cost.
DO NOT PURCHASE FROM THIS FRAUDULENT COMPANY. The BBB will hear about this!
I started shopping with SSYS 3-4 years ago and haven’t looked back. The owner and staff have worked hard to create an online shopping experience that is personalized, detailed, on trend, and that provides incredibly good prices for truly great quality. Download and shop from their app and follow their instagram for sneaks on t what’s coming soon from their brand SSYS the Label.
Fehaute
Halara
Barbaradever
MICAS
JJ's House
Margotivy Greenville
Olviarose
Emmaolivia Boutique