Matsato（matsato.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 203 条用户评价，属于家居与园艺分类，口碑良好。81% 的评价为 4 星及以上，11% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
Hello Alan, Thank you so much for your 5-star review! We’re really glad to hear you’re happy with the sharpness of the product, and we appreciate your note to be careful – that’s very important advice. Thank you for choosing Matsato. Matsato Support Team
我确实报告说我的订单缺少一件皮套，但没有被告知是否会将其发送给我。除此之外，我对我的购买感到非常满意。质量令人印象深刻！
Hello Jeff, Thank you for your review and for your kind words about the quality of your purchase. We apologize for the inconvenience with the missing leather sheath and for the lack of follow-up on your report. We are already investigating the details of your case and will get back to you as soon as possible. If your review is not linked to an order invitation, please provide your order information (email, order ID, or name) so we can locate your order and assist you further. Thank you for your patience. Matsato Support Team
Hello John, Thank you so much for your 5-star review and for sharing your feedback. We’re really glad to hear that you’re happy with the knives and their sharpness. We truly appreciate your support. Matsato Support Team
我只用过几次，它就发挥了作用。我推荐这个产品.. 谢谢松田...
Hello Joseph, Thank you so much for your 5-star review and for recommending our product. We’re glad to hear it’s doing the job for you so far. If you ever have any questions or need assistance in the future, our team is here to help. Thank you for choosing Matsato. Matsato Support Team
梦切西瓜和排骨
Hello Susan, Thank you so much for your 5-star review! We’re happy to hear that the product worked so well for cutting watermelon and rib bones. Feedback like yours means a lot to us. Thank you for choosing Matsato. Matsato Support Team
我的包裹从未到达 。
Hello Jennifer, We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help. Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue. Thank you for helping us with our development and learning. Have a great day! Matsato Support Team
很棒的产品，但仅限时间有限。
Hello Paul, Thank you for sharing your feedback. We’re sorry to hear that your experience with our product was only great for a limited time. We are already investigating this case and will get back to you as soon as possible. Thank you for your patience and for giving us the chance to look into this. Matsato Support Team
刀变得钝了。它不会像他们向你展示的那样切断任何东西。 我买了磨刀石，以便我可以使用它。锐度不会持续。 没有关于如何锐化它的说明。 在 YouTube 上搜索答案。
Hi Brian, We would like to inform you that the issue you brought to our attention has been successfully resolved by our customer service team as of July 16, 2026. Should you require any further assistance, please do not hesitate to contact us. We sincerely appreciate your feedback and patience throughout the resolution process. Your input is highly valued as we continue to improve our services. Have a great day! Matsato Support Team
老实说我不想写这个。感觉我在浪费时间。我收到了我所付出的代价。但我的印象是，如果你买一个，你就可以免费得到一个。 松田做对了。 他们不仅给我送了第二把刀，还免费送了我两把刀。 良好的服务恢复。
Hello Kelly, Thank you for sharing your valuable feedback with us! I'm glad to hear that your concern was addressed to your satisfaction. Your insights are incredibly helpful as we continually strive to improve our services. If you have any more questions or need further assistance, please don’t hesitate to reach out. I'm always here to help! Thanks again, and I hope you have a wonderful day ahead! Warm regards, Joyce Torres Matsato Customer Care Manager
我简直不敢相信这些刀真的如此锋利，而且它们非常适合我的手
Hello Austin, Thank you so much for your wonderful review and the 5 stars! We’re delighted to hear that you’re impressed with how sharp the knives are and that they fit so well in your hand. Enjoy using them, and thank you for choosing Matsato. Matsato Support Team
最神奇的刀我为他们喜欢的家人购买了 5 把刀
Hi Frank, Thank you so much for your wonderful review and for choosing Matsato not just for yourself but also for your family. It’s great to hear that you find the knife amazing and that your family loves theirs as well. We truly appreciate your trust and support. Matsato Support Team
Hi Vincent, Thank you so much for your 5-star review! We’re delighted to hear that you were happy with the quality and the fast shipping. Your feedback means a lot to us and motivates our team. Matsato Support Team
我首先注意到它在我手中的平衡程度。我不确定重量，我想当我切割东西时我必须使用更多的向下压力。我完全错了。我所要做的就是将刀片放在肉上并将其拉向我。不需要压力。当然，我必须测试清晰度。它去掉了我的一片指甲。只是一块干净的切片。我的错。 😂
Hello Gary, Thank you so much for taking the time to share this detailed and positive review. We’re really glad to hear that you’re enjoying the balance and sharpness of your knife, and that it performs so well with minimal pressure. Please do take care with that sharp edge – we want you to enjoy using it safely for a long time. Thank you again for choosing Matsato and for your 5-star feedback. Matsato Support Team
我喜欢做饭和准备饭菜。 当我购买第一把 Matsato 刀时，我又订购了第二把，因为我必须将其无与伦比的品质作为礼物与某人分享。 当你轻轻地将刀片放在西红柿上时，真是太神奇了。 凭借刀的锋利度和重量，无需施加任何压力即可将其切成纸一样薄！ 惊人的！ 刀片上的指孔非常棒，可以完全控制您的切割区域。 没有比 Matsato 更好的刀了。 以及他们提供的额外刀具。！
Hello Robert, Thank you so much for taking the time to share this wonderful review. We’re delighted to hear how much you’re enjoying your Matsato knives and that their sharpness, balance, and control are enhancing your cooking experience. It means a lot to us that you chose to purchase a second knife as a gift and share the experience with someone else. Your feedback about the precision cutting and the finger hole design is truly appreciated. Thank you again for your support. Matsato Support Team
Hi Andrew, Thank you so much for your 5-star review! We’re really happy to hear that you had a first-class experience with us. Feedback like yours means a lot to our team. Matsato Support Team
刀不错，但是我没有订礼盒！
Hello William, We apologize for the inconvenience and confusion regarding the gift boxes. We are already investigating the details of your case and will get back to you as soon as possible. Thank you for your patience and for sharing your feedback. Matsato Support Team
提出问题以跟上他们的产品线。后续效果很好。 为第四次聚会准备了很多蔬菜，并清洗了第一次使用的刀片。这把刀似乎没有达到最锋利的程度。我保留了订购的 4 件中的 2 件（赠品 2 件）。我会尝试第二次，看看是否有区别。这把刀具有良好的手感和平衡性。我的切菜板有木头、玻璃和塑料的。
Hello Grant, Thank you for taking the time to share your detailed feedback and for the 5-star review. We’re glad to hear you like the feel and balance of the knife and that our follow-up has been helpful. We are sorry to hear, however, that the sharpness did not fully meet your expectations on first use. We are already investigating this case and will get back to you as soon as possible. Thank you for giving us a chance to look into this and for choosing Matsato. Matsato Support Team
父亲节，我女儿送了一把刀。 Defo需要购买护套以防万一！刀不像我想象的那么锋利，并且认为购买磨刀器可能也是一个诡计？
Hello Pete, We are delighted to hear that you are happy with your Father’s Day gift and that you decided to add the sheath as a safety precaution. Thank you for sharing your honest feedback about the sharpness and your thoughts regarding the sharpener. We will take this into consideration and review our internal processes to see where they can be improved. If you would like to discuss this further or need any assistance, please reach out to our customer service team via https://support.matsato.com Matsato Support Team
优质的服务没有投诉。订单运输很好。奥苏伦效果很好。我真的很高兴。新的木把手非常漂亮。
Hello Jerry, Thank you so much for your wonderful 5-star review. We’re delighted to hear that your order arrived smoothly and that Osuren is working very well for you. It’s also great to know you’re pleased with the new wood handles. Your feedback means a lot to us and motivates our team. Matsato Support Team
Hello Patricia, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your Matsato knives. It means a lot to us that you took the time to share your experience. Thank you for choosing Matsato. Matsato Support Team
共 203 条符合条件的评价