Meow there, Donna! Thank you so much for your wonderful review. We're so happy to hear Meowtel made it easy to find a fantastic sitter for your diabetic kitty and that the entire process was smooth from start to finish. We truly appreciate your support and look forward to caring for your furry family again soon!
Meow there, Rachel! Thank you for taking the time to share your purrific experience with us. We're so happy to hear you've had great experiences with Meowtel over the years and that you could truly relax knowing your kitties were in good hands. We are purrleased to be of service and look forward to caring for your kitties soon!
Hi there, Kathy! We're so happy to hear that Megan took such great care of both your kitty and your home. It sounds like she really went above and beyond, and we're glad you were able to enjoy your time away with complete peace of mind.
Thank you so much for your kind words and for trusting Meowtel. We can't wait to help care for your kitty again the next time you travel!
Meow there, Charles! Thank mew so much for your wonderful review! We're so happy to hear Amanda made such a great first impression, took the time to earn your shy kitty's trust, and kept you updated throughout your reservation. It means a lot to know you had such a positive experience.
Thank you for trusting Meowtel with your kitty. We can't wait to help care for them again the next time you need us!
Meow there, Maureen,
Thank you so much for your wonderful review. We're thrilled to hear that Leni provided such exceptional care for your cats and gave you peace of mind while you were away. Knowing your cats were in excellent hands so you could fully enjoy your vacation is exactly the experience we hope every client has.
We truly appreciate your review and look forward to helping care for your cats again in the future! 🐾
Hi Barbara McG,
Thank you for taking the time to share your experience. We're sorry to hear that your travel plans were unexpectedly disrupted.
Meowtel's cancellation policy is designed to balance flexibility for clients with fairness for the independent sitters who reserve time on their schedules for each booking. For cancellations made close to the start of a reservation, the policy may allow the sitter to retain some or all of their planned earnings to account for the time they've reserved and the preparation they've already made.
At the same time, sitters are always welcome to override the standard cancellation policy and issue a larger refund if they choose. We encourage clients to discuss unexpected circumstances directly with their sitter, as they're able to make that decision based on the situation. If you ever need assistance with those conversations, you're also welcome to reach out to us at [email protected].
If a refund is issued, it is first applied as Meowtel account credit. That credit can be used toward a future reservation with any available sitter, or you may request a refund back to your original payment method.
Update: To clarify, the cancellation flow reflects the standard cancellation policy based on the timing of the cancellation. Independent sitters may choose to override that outcome and issue an additional refund at their discretion, but Meowtel isn't able to make that decision on a sitter's behalf. If assistance is ever needed, we're always happy to help facilitate those conversations.
Hi there, Justine! Thank mew so much for your wonderful review! We're puuurrleased to hear that your sitter, Tamara, was ameowzing! It means so much to know she took such great care of all three of your cats, including your sweet senior kitty, and that the daily updates and photos gave you peace of mind while you were away. We're also happy to hear that using the app made booking, modifying your reservation, and staying in touch with Tamara easy. We look forward to caring for your kitties again soon!
Meow there, John! Thank you for your thoughtful review. We’re so glad Meowtel made it easy to find a trusted sitter and enjoy a smooth, reassuring experience. We hope to care for your kitties again soon!
Meow there, Jane! We’re thrilled you found two wonderful sitters who bring your precious cats safety, security, and loving care. Thank you for the glowing 10/10 Gold “Cat” Stars! 🐾
Meow there, Margaret! Thank you so much for sharing this heartwarming experience. We know how meaningful it is when a shy or temperamental kitty chooses to trust someone new, especially on the very first visit! We’re thrilled your sitter understood your cat’s unique personality and made her feel comfortable and safe. It truly sounds like the beginning of a special friendship for life! 🐾
Meow there, Estrella! We're so happy to hear that you and your kitty had such a great experience with your sitter. It’s wonderful to know they were able to take care of everything you asked, and we're especially glad the photo updates helped give you peace of mind while you were away. We can't wait to see you and your kitty on Meowtel again soon! 🐾
A
A Smith · 写过 3 条评价 · 体验于 2026-07-03 ·
★★★★★
很棒的经历从开始到结束
与似乎是精选优质保姆的丰富经验。
Meowtel 回复2026-07-13
Hi there, A Smith! Thank mew so much for your kind review! We're so glad to hear you had a great experience and found a wonderful sitter through Meowtel. Your support really means a lot to us, and we can't wait to help care for your kitties again in the future. 🐱
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Nat · 写过 1 条评价 · 体验于 2026-05-22 ·
★★★★★
很棒的经历
Meowtel 在审查和支持宠物保姆方面享有盛誉,我们的经验也支持了这一声誉。
Meowtel 回复2026-06-12
Meow there, Nat! We are purrleased to be of service and delighted to hear that your experience reflected Meowtel's commitment to carefully vetting and supporting our sitters. We look forward to caring for your kitties soon! Thank you for the review!
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Doreen Rondo · 写过 1 条评价 · 体验于 2026-06-06 ·
★★★★★
出色的
优质、可靠的服务。我已经用过它们好几次了。
Meowtel 回复2026-06-12
Hi Doreen! Thank mew so much for the review! We're delighted to hear that you've found Meowtel to be an excellent and reliable service and that you've trusted us for multiple bookings. We are pleased to be of service and look forward to caring for your kitties soon!
Meow there, Nina, thank you so much for your thoughtful review! We’re so happy to hear Carol took such careful and responsible care of your two kitties, and kept you updated with photos and notes while you were away. We’re looking forward to caring for your kitties again soon!
Meow there, Bobbi, thank you so much for your wonderful review! We’re so happy to hear Nancy took such excellent care of your animals, kept you updated quickly, and helped you feel completely comfortable while you were away. We’re also glad Meowtel was easy to use. We’re looking forward to caring for your kitties again soon!
Meow there, Jeff! Thank you so much for your thoughtful review! We’re so glad Meowtel helped connect you with Emily and that she made you feel comfortable from the meet and greet through the reservation. It’s wonderful to hear she took such good care of your kitty while you were away. We’re looking forward to caring for your kitty again soon!
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Ty · 写过 1 条评价 · 体验于 2026-05-30 ·
★★★★★
Meowtel是最好的猫咪托管平台
令人惊叹的客户服务。我们遇到过的最好的猫保姆,也是一只非常快乐的猫!
Meowtel 回复2026-06-08
Meow there, Ty, thank you so much for your wonderful review! We’re so happy to hear you had an amazing customer service experience and found such a great sitter for your kitty. A happy cat is what we love to hear! We’re looking forward to caring for your kitty again soon!
Meow there, Diana, thank you so much for your kind review! We’re so happy to hear Kaitlyn helped give you peace of mind and took such great care of Bella. We’re looking forward to caring for your kitty again soon!
Meow there, Steve! Thank you so much for your kind words and for trusting Meowtel with your two wonderful cats again! It means a lot to hear that you felt they were well cared for. We are pleased to be of service and look forward to caring for your kitties soon!