Meowtel (meowtel.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Donna Orem · 1 review · Experienced 2026-07-25 ·
★★★★★
Meowtel is the Go To for Cat Owners
Meowtel was easy to use and helped me to quickly find someone who could take care of our diabetic cat while we were on vacation. Our sitter was fantastic and the entire process could not have been easier.
Reply from Meowtel2026-08-04
Meow there, Donna! Thank you so much for your wonderful review. We're so happy to hear Meowtel made it easy to find a fantastic sitter for your diabetic kitty and that the entire process was smooth from start to finish. We truly appreciate your support and look forward to caring for your furry family again soon!
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Rachel · 7 reviews · Experienced 2026-07-29 ·
★★★★★
We have used Meowtel over many years…
We have used Meowtel over many years for various kitties and have always had a great experience. Our new sitter was great with the kitties, and we felt like we could relax on our getaway knowing they were in good hands.
Reply from Meowtel2026-08-02
Meow there, Rachel! Thank you for taking the time to share your purrific experience with us. We're so happy to hear you've had great experiences with Meowtel over the years and that you could truly relax knowing your kitties were in good hands. We are purrleased to be of service and look forward to caring for your kitties soon!
Megan exceeded all expectations! I recently hired her for a five-day cat-sitting and house-sitting reservation, and she was fantastic. Not only did she take wonderful care of my cat, but she also went above and beyond by bringing in my mail and packages while taking excellent care of my home. I felt completely at ease the entire time. Highly recommend!
Reply from Meowtel2026-08-01
Hi there, Kathy! We're so happy to hear that Megan took such great care of both your kitty and your home. It sounds like she really went above and beyond, and we're glad you were able to enjoy your time away with complete peace of mind.
Thank you so much for your kind words and for trusting Meowtel. We can't wait to help care for your kitty again the next time you travel!
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Charles · 1 review · Experienced 2026-07-24 ·
★★★★★
Love this service, will absolutely use again.
My sitter, Amanda, was outstanding. Showed up on time for the meet and greet, took the time to let my shy cat feel comfortable, and communicated very well. I'm very happy with the service and will be using this service again.
Reply from Meowtel2026-08-01
Meow there, Charles! Thank mew so much for your wonderful review! We're so happy to hear Amanda made such a great first impression, took the time to earn your shy kitty's trust, and kept you updated throughout your reservation. It means a lot to know you had such a positive experience.
Thank you for trusting Meowtel with your kitty. We can't wait to help care for them again the next time you need us!
The caretaker provided by Meowtel was exceptional. She was responsible professional caring and reliable. I knew my pets were in excellent hands and it allowed me to enjoy my vacation. I highly recommend this service. My sitter was Leni and I can’t say enough good things about her
Reply from Meowtel2026-07-24
Meow there, Maureen,
Thank you so much for your wonderful review. We're thrilled to hear that Leni provided such exceptional care for your cats and gave you peace of mind while you were away. Knowing your cats were in excellent hands so you could fully enjoy your vacation is exactly the experience we hope every client has.
We truly appreciate your review and look forward to helping care for your cats again in the future! 🐾
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Barbara McG · 19 reviews · Experienced 2026-07-17 ·
★★★★★
No refund when airlines cancel
Basically, a good company but beware - Delta canceled my flight less than 24 hours from start of pet sitter due to bad weather, and Meowtel charged the full amount- they did not refund one penny of my reservation. Seems a more fair way would be at least a partial refund. I have travel insurance, but they do not cover this type of claim. Think carefully before you reserve.
For BEST results, try to find a sitter who is stable and has been there for awhile. The nature of the job is that sitters come and go with high frequency. I had another trip coming up and they would have allowed me to change dates and use the money I had already paid, but you cannot switch sitters if you need to switch dates. The sitter I had paid for was quitting before my next trip in a month.
While I thank Meowtel for their response, it is disingenuous. When I went to the site to cancel bc of flight cancellation, I was given 2 choices: 1. Change dates- and when I tried I could not bc the sitter would no longer work there and I could not choose another sitter for the Aug trip- and 2. I was advised I would receive no refund. So all of this business about discussing it with the sitter is false.
Again- lack of info provided to patrons. There is no mention of this when you cancel.
Reply from Meowtel2026-07-24
Hi Barbara McG,
Thank you for taking the time to share your experience. We're sorry to hear that your travel plans were unexpectedly disrupted.
Meowtel's cancellation policy is designed to balance flexibility for clients with fairness for the independent sitters who reserve time on their schedules for each booking. For cancellations made close to the start of a reservation, the policy may allow the sitter to retain some or all of their planned earnings to account for the time they've reserved and the preparation they've already made.
At the same time, sitters are always welcome to override the standard cancellation policy and issue a larger refund if they choose. We encourage clients to discuss unexpected circumstances directly with their sitter, as they're able to make that decision based on the situation. If you ever need assistance with those conversations, you're also welcome to reach out to us at [email protected].
If a refund is issued, it is first applied as Meowtel account credit. That credit can be used toward a future reservation with any available sitter, or you may request a refund back to your original payment method.
Update: To clarify, the cancellation flow reflects the standard cancellation policy based on the timing of the cancellation. Independent sitters may choose to override that outcome and issue an additional refund at their discretion, but Meowtel isn't able to make that decision on a sitter's behalf. If assistance is ever needed, we're always happy to help facilitate those conversations.
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Justine di Giovanni · 1 review · Experienced 2026-07-19 ·
★★★★★
Meowtel is the best!
Our cat-sitter, Tamara, was fabulous! It took a few tries to find the perfect fit, but Tamara is so sweet with our three cats, even our difficult old man who can be grumpy with strangers. The app is easy to use at all stages including making and modifying reservations and communicating with our sitter, and Tamara shared pictures every day of our cats, their food and water, and the sparkling clean litter boxes; she even sent pictures of our armed home security system for our peace of mind! Having this service lets me and my husband go on vacation sure that our pets are in good hands.
Reply from Meowtel2026-07-23
Hi there, Justine! Thank mew so much for your wonderful review! We're puuurrleased to hear that your sitter, Tamara, was ameowzing! It means so much to know she took such great care of all three of your cats, including your sweet senior kitty, and that the daily updates and photos gave you peace of mind while you were away. We're also happy to hear that using the app made booking, modifying your reservation, and staying in touch with Tamara easy. We look forward to caring for your kitties again soon!
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John K. Coyle · 2 reviews · Experienced 2026-07-12 ·
★★★★★
Obviously letting a stranger into your…
Obviously letting a stranger into your home to care for your pets is no small matter. Meowtel was very easy to navigate, choose a provider with great reviews and watch the process play out smoothly.
Reply from Meowtel2026-07-20
Meow there, John! Thank you for your thoughtful review. We’re so glad Meowtel made it easy to find a trusted sitter and enjoy a smooth, reassuring experience. We hope to care for your kitties again soon!
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Jane Sult · 3 reviews · Experienced 2026-07-08 ·
★★★★★
If you’re a bona fide cat lover and…
If you’re a bona fide cat lover and owned by precious cats, you can trust Meowtel to provide caring and quality cat care. After losing their long time sitter, nerves were wrought in finding a solid replacement. My friends, not 1, but 2 solid replacements were found. Meowtel’s temporary cat parents bring back security, safety and strong work ethic. 10/10 Gold “Cat” Stars
Reply from Meowtel2026-07-14
Meow there, Jane! We’re thrilled you found two wonderful sitters who bring your precious cats safety, security, and loving care. Thank you for the glowing 10/10 Gold “Cat” Stars! 🐾
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Margaret Zant · 6 reviews · Experienced 2026-07-13 ·
★★★★★
Exceptional Cat caregivers
The cat caregivers are thoroughly vetted. They are truly experts in cat behavior. My caregiver was superior in her ability to handle my cat who is shy and can be temperamental. My cat is a one person pet. My caregiver won her favor on the first visit. They will be friends for life.
Reply from Meowtel2026-07-14
Meow there, Margaret! Thank you so much for sharing this heartwarming experience. We know how meaningful it is when a shy or temperamental kitty chooses to trust someone new, especially on the very first visit! We’re thrilled your sitter understood your cat’s unique personality and made her feel comfortable and safe. It truly sounds like the beginning of a special friendship for life! 🐾
My sitter was able to accomplish all that I asked of her. In addition, she sent pictures of her and my cat. Based on the pictures, I could tell that my cat was content being in her company
Reply from Meowtel2026-07-13
Meow there, Estrella! We're so happy to hear that you and your kitty had such a great experience with your sitter. It’s wonderful to know they were able to take care of everything you asked, and we're especially glad the photo updates helped give you peace of mind while you were away. We can't wait to see you and your kitty on Meowtel again soon! 🐾
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A Smith · 3 reviews · Experienced 2026-07-03 ·
★★★★★
Great experience beginning to end
Great experience with what seems to be a solid selection of quality sitters.
Reply from Meowtel2026-07-13
Hi there, A Smith! Thank mew so much for your kind review! We're so glad to hear you had a great experience and found a wonderful sitter through Meowtel. Your support really means a lot to us, and we can't wait to help care for your kitties again in the future. 🐱
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Nat · 1 review · Experienced 2026-05-22 ·
★★★★★
Great experience
Meowtel's reputation for vetting and supporting pet sitters is great, and our experience supports that reputation.
Reply from Meowtel2026-06-12
Meow there, Nat! We are purrleased to be of service and delighted to hear that your experience reflected Meowtel's commitment to carefully vetting and supporting our sitters. We look forward to caring for your kitties soon! Thank you for the review!
Excellent, reliable service. I have used them several times.
Reply from Meowtel2026-06-12
Hi Doreen! Thank mew so much for the review! We're delighted to hear that you've found Meowtel to be an excellent and reliable service and that you've trusted us for multiple bookings. We are pleased to be of service and look forward to caring for your kitties soon!
Carol is very careful to take care of all the main needs of my 2 cats while I'm gone, and leaves me pix and any other comments re my cats' behavior while I'm away. She's very responsible and careful about giving my kitties all the care and attention that I would do if I were home!
Reply from Meowtel2026-06-08
Meow there, Nina, thank you so much for your thoughtful review! We’re so happy to hear Carol took such careful and responsible care of your two kitties, and kept you updated with photos and notes while you were away. We’re looking forward to caring for your kitties again soon!
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BOBBI · 2 reviews · Experienced 2026-06-03 ·
★★★★★
Not only did Nancy take excellent care…
Not only did Nancy take excellent care of our animals, but she also picked up our mail and watered my flowers! When I wanted an update, she responded right away and I felt totally comfortable leaving my animals in her care. She even sent me pictures. I would highly recommend her and Meowtel was easy to use.
Reply from Meowtel2026-06-08
Meow there, Bobbi, thank you so much for your wonderful review! We’re so happy to hear Nancy took such excellent care of your animals, kept you updated quickly, and helped you feel completely comfortable while you were away. We’re also glad Meowtel was easy to use. We’re looking forward to caring for your kitties again soon!
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Jeff · 1 review · Experienced 2026-05-24 ·
★★★★★
Happy I found Meowtel.
After I reviewed local sitters for my cat, I found Meowtel, where I found Emily. I sent her a message and she responded shortly after and I reserved her to check in on my cat daily while I was away to feed her, clean her litter, change her water and play with her for a little while. We scheduled a meet and greet and she was very attentive and I felt comfortable giving her a key to my home. She took very good care of my cat. I would not have met her without Meowtel. I will be using her again when I am away.
Reply from Meowtel2026-06-08
Meow there, Jeff! Thank you so much for your thoughtful review! We’re so glad Meowtel helped connect you with Emily and that she made you feel comfortable from the meet and greet through the reservation. It’s wonderful to hear she took such good care of your kitty while you were away. We’re looking forward to caring for your kitty again soon!
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Ty · 1 review · Experienced 2026-05-30 ·
★★★★★
Meowtel is the best platform for cat sitting
Amazing costumer service. The best cat sitter we have ever had and one very happy cat!
Reply from Meowtel2026-06-08
Meow there, Ty, thank you so much for your wonderful review! We’re so happy to hear you had an amazing customer service experience and found such a great sitter for your kitty. A happy cat is what we love to hear! We’re looking forward to caring for your kitty again soon!
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Diana · 1 review · Experienced 2026-05-30 ·
★★★★★
It was very easy for me to make a…
It was very easy for me to make a reservatuin for a cat sitter. Kaitlyn, the cat sitter, contacted me and we scheduled a face to face meetup. She came over and met me and my cat bella.
When I went on my trip, I left her instructions. She came four times and each time she sent me photos and let me know how my cat was doing.
I got to go on my trip and have peace of mind that my cat was being well taken care of.
I will definitely use meowtel again in the future.
Reply from Meowtel2026-06-08
Meow there, Diana, thank you so much for your kind review! We’re so happy to hear Kaitlyn helped give you peace of mind and took such great care of Bella. We’re looking forward to caring for your kitty again soon!
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Steve D. · 1 review · Experienced 2026-05-31 ·
★★★★★
Comforting and reliable
Our cat sitter Erika is reliable, thoughtful, and takes such kind care of our two treasured (and kind of high maintenance) cats. This was our second arrangement with her and we plan to continue with Erika if she is available.
Reply from Meowtel2026-06-03
Meow there, Steve! Thank you so much for your kind words and for trusting Meowtel with your two wonderful cats again! It means a lot to hear that you felt they were well cared for. We are pleased to be of service and look forward to caring for your kitties soon!
