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Animals & Pets

Meowtel

60 reviews

4.760 reviews
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About Meowtel

Data updated
Website
meowtel.com
Category
Animals & Pets
Location
United States · San Francisco
Status
Unclaimed
Last 12 months
52 reviews
Replies to negative
100% (5/5)
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Is Meowtel legit?

Meowtel (meowtel.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
Sue · 6 reviews · Experienced 2026-05-22 ·

Barbara is very reliable

Barbara is very reliable. She follows instructions to the letter. She makes sure the litter boxes are clean and the cats are fed. They love her.

Reply from Meowtel2026-06-01

Meow there, Sue! Thank you so much for your kind review. We’re so happy to hear that Barbara has been reliable, attentive, and caring with your cats. It’s wonderful knowing they love her and that she takes such great care of their routine. We look forward to caring for your kitties again soon!

c
customer · 3 reviews · Experienced 2026-05-26 ·

meowtel connected me with katrina

meowtel connected me with katrina, who took care of the cat well for the time I was gone. relatively easy for me to figure things out and customer service was helpful.

Reply from Meowtel2026-06-01

Meow there, thank you so much for sharing your experience! We’re so glad we were able to connect you with Katrina and that your kitty was well cared for while you were away. We’re also happy to hear the process was easy to navigate and that our Support team could help. We appreciate you choosing Meowtel and look forward to caring for your kitty again soon!

M
Mackenzie O'Brien · 1 review · Experienced 2026-05-22 ·

Great place for reliable cat sitters

They made it easy to feel confident when we were offered to do a meet and greet first before our sitter even accepted the booking. We notice a difference when we use the car sitter that our cats aren’t as anxious when we come home from trips.

Reply from Meowtel2026-05-26

Hi there, Mackenzie! Thank mew so much for the review! We are pleased to be of service and look forward to caring for your kitties soon!

C
Corey Banis · 4 reviews · Experienced 2026-05-18 ·

Great Care

Super easy. Care givers are vetted. Great price. Great experience. Will be using them again

Reply from Meowtel2026-05-26

Hi there, Corey! Thank mew so much for the review! We are pleased to be of service and look forward to caring for your kitties soon!

M
Maria Solorzano · 5 reviews · Experienced 2026-05-13 ·

We had an excellent experience with…

We had an excellent experience with Amy. She watched for our baby Aria with lots of care and attention. She’s definitely a person I would recommend and use again. She’s trust and humble.

Reply from Meowtel2026-05-26

Hi there, Maria! Thank you so much for sharing your experience with Amy! We’re so happy to hear that Aria received such loving, attentive care while you were away. It means a lot to know you felt comfortable and well supported throughout the reservation. We truly appreciate your kind words and look forward to caring for Aria again in the future!

J
June · 1 review · Experienced 2026-05-20 ·

Just Right

My pet caretaker did everything as I asked. Every day they sent at least 1 picture and a review of how things went and how my pet was doing, so I felt secure. During the meet and greet, they asked caretaking questions and took notes, so I felt they were going to do well with guidelines they could refer back to. Also, it was a first time meeting between them and my pet. I could tell from the subsequent pictures in each daily contact while I was away that my pet felt increasingly comfortable. Truly professional care.

Reply from Meowtel2026-05-26

Meow there, June! Thank you so much for taking the time to share such thoughtful feedback! We’re so happy to hear that your sitter helped you feel secure and informed throughout your time away. We are pleased to be of service and look forward to caring for your kitties soon!

J
Johnny Teahan · 1 review · Experienced 2026-05-19 ·

Our sitter

Our sitter, Anna, let us enjoy our vacation by easing any nerves we had. Great communication and a stress free experience. Will be reaching out to our sitter for every trip in the future.

Reply from Meowtel2026-05-26

Meow there, Johnny! Thank you for taking the time to share your purrific experience with us. We’re absolutely delighted to hear that Anna helped make your vacation stress free and gave you peace of mind while you were away. Thank you again for choosing Meowtel, and we look forward to caring for your kitties soon!

M
Michelle Hernandez · 1 review · Experienced 2026-05-17 ·

I was out of state on vacation when my…

I was out of state on vacation when my pet sitter got sick and canceled. I reached out to Meowtel and Amanda stepped up to help. She was extremely thoughtful and helpful plus she took great care of my kitty. She had excellent communication skills and sent me pictures. I highly recommend Amanda and Meowtel for future visits.

Reply from Meowtel2026-05-26

Meow there Michelle, thank you so much for sharing this! We’re so glad Amanda was able to step in and give your kitty such thoughtful care while you were away. We truly appreciate your kind words and look forward to caring for your kitty again soon. 🐾

t
tracy b · 4 reviews · Experienced 2026-05-14 ·

Meowtel is a first class cat sitting experience

Meowtel is a first class cat sitting experience. I have used them many times and have never been disappointed. This most recent experience though was the best I've ever had. I have a very active one-year old kitten who has never been left alone. I was apprehensive about leaving him. Brit went over and above the call of caring for my cat! Brit tailored her visits to what my cat needed; not some cookie cutter formula she uses for all her clients. Every visit she kept him super active with his usual enrichments as well as new enrichments every visit! I received many photos, videos, and texts that ensured I did not worry for a second. Brit also took the upmost care of our home. I could not be happier with my Meowtel experience!

Reply from Meowtel2026-05-26

Meow there, Tracy! Thank you so much for your incredibly kind words and continued trust in Meowtel! We’re truly honored to hear that this was your best experience yet. It’s wonderful to know that Brit went above and beyond to make both you and your kitten feel comfortable and supported while you were away. We are purrleased to be of service and look forward to caring for your kitties soon!

K
Kathy Roberts · 1 review · Experienced 2026-05-17 ·

Shay was great with Missy

Shay was great with Missy. She was awesome by sending videos and pictures! She was caring and very thoughtful.

Reply from Meowtel2026-05-26

Meow there, Kathy! Thank you so much for sharing your experience with Shay! We’re so happy to hear that Missy received such caring and thoughtful care. We truly appreciate your kind words and look forward to caring for Missy again in the future!

c
cynthia rainwater · 1 review · Experienced 2026-05-21 ·

This was the first time I have used…

This was the first time I have used Meowtel and it will not be our last. We loved our Pet Sitter. We have had sitters in the past, but never have my kitties warmed up to someone so fast. The communication was flawless and pictures that showed happy kitties made our vacation so much more relaxing.

Reply from Meowtel2026-05-26

Meow there, Cynthia! Thank you so much for your kind words! We’re so happy to hear that your first experience with Meowtel was such a wonderful one. We truly appreciate you choosing Meowtel and look forward to helping care for your kitties again in the future!

R
Ron Bradley · 1 review · Experienced 2026-05-16 ·

Great app to find a cat sitter

Great app to find a cat sitter. I have used two different sitters and they have both been great. Highly recommend using Meowtel.

Reply from Meowtel2026-05-26

Hi there, Ron! Thank you for taking the time to share your purrific experience with us. We are purrleased to be of service and look forward to caring for your kitties soon!

S
Sean O · 4 reviews · Experienced 2026-05-14 ·

Meowtel paired us with an excellent…

Meowtel paired us with an excellent sitter who is clearly knowledgeable and who loves cats. I appreciated that we could read bios of sitters and meet them in person prior to making a commitment, that pictures and short videos were included with each visit, and that Meowtel had the foresight to collect the necessary releases and approvals so that our vet could treat our cats if an emergency arose. Our cats seemed happy and well cared for. We will definitely use Meowtel again.

Reply from Meowtel2026-05-26

Meow there, Sean, thank you so much for this thoughtful review! We’re so happy to hear you felt confident and supported throughout the process, and that your cats were happy and well cared for. We truly appreciate your trust in Meowtel and look forward to caring for your kitties again soon. 🐾

c
customer · 8 reviews · Experienced 2026-05-16 ·

Awesome service

Awesome service. I’ll be using this company every time I go on vacation.

Reply from Meowtel2026-05-26

Meow there, thank you so much for your kind words! We’re so happy to hear you had a great experience, and we look forward to caring for your kitties again on your future vacations. 🐾

C
Christina · 2 reviews · Experienced 2026-05-10 ·

Scary sitter makes us second guess ourselves

There is a kitty sitter who is so friendly. After one year my cats started getting sick. First one and two weeks later the other. I used a nanny cam and caught the sitter putting something in my cats food. She said it was an herb from her garden and she has been giving her cats the herb for years in California before she moved to northwest Las Vegas. Her friend I got in contact with said her cat got sick and after nine months got so bad he died. She is now unsure if there is any connection or it's jist a coincidence because the sitter was watching her cat during that time. I would expect they would screen their employees much better. Especially if they are dangers to living pets!! We will never use this company again of the lady in northwest Vegas!! We took our pets to the vet and we're waiting for all the rest of the test results. This woman is cunning and a good manipulator with her sweet innocent facsade. We are livid!!

Reply from Meowtel2026-05-20

Meow there, Christina. We’re deeply concerned to read this and are truly sorry to hear about your cats’ health issues and the distressing experience you’ve described. The behavior alleged in this review would be taken extremely seriously by our team. Sitters are expected not to administer anything to a client’s cats without the client’s knowledge and consent, and all sitters go through an onboarding and background check process before offering services through Meowtel. At this time, we have not been able to identify a related account or support case based on the information provided here. Please contact us directly at [email protected] with additional details so our team can investigate this matter thoroughly and take any appropriate action. The safety and wellbeing of cats entrusted to care through Meowtel is something we take incredibly seriously.

B
Barbra I. · 2 reviews · Experienced 2026-03-19 ·

Easy to book and pay

Easy to book and pay, background checks on sitters and insurance. Found a great sitter ! Overall a great experience!

Reply from Meowtel2026-04-17

Meow there, Barbra! We are purrleased to be of service and look forward to caring for your kitties soon! Thank you for the review!

J
Jennifer · 2 reviews · Experienced 2026-04-10 ·

Finding Drew

Finding Drew, the cat-whisperer, was the most amazing thing to enable us to leave our Tinkerbell with peace and comfort. Tinkey races out to meet her. We would not have been able to travel without the security of knowing Drew was there.

Reply from Meowtel2026-04-17

Meow there, Jennifer! Thank you so much for sharing this heartwarming experience. It means the world to us to know that Tinkerbell feels so happy and comfortable, and that you were able to travel with peace of mind knowing Drew was there. We’re truly grateful to be part of your care team and look forward to caring for your kitties again soon!

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Pat Brenner · 1 review · Experienced 2026-04-09 ·

Peace of mind is priceless!

I found the app very easy to use. Easy to research sitters in my area, make a reservation and communicate with the sitter. I especially liked the 'meet and greet' feature. My sitter Karen provided daily updates and photos, and although my cat was skittish, I knew he was being well cared for. Upon my return home, I booked my next reservation with Karen. Peace of mind while on vacation is priceless!

Reply from Meowtel2026-04-13

Meow there Pat, thank you so much for sharing this! It truly means a lot! We’re so glad the app was easy to use and that the meet & greet helped bring you peace of mind. It’s wonderful to hear Karen kept you updated and took such great care of your kitty. We’re looking forward to caring for your kitties again soon 🐾

R
R.Jacobs · 1 review · Experienced 2026-04-01 ·

Great experience!

Great experience. I was nervous about leaving my cats for a week but it worked out beautifully. My sitter suggested a meet n greet a few days prior to my departure. It made me very comfortable. I was able to explain and show my sitter everything they needed. I received photos each day which helped ease my mind that they were ok. I would use the service again without hesitation!

Reply from Meowtel2026-04-12

Meow there, R! 😸 Thank you so much for sharing your experience! We’re so glad the meet & greet helped you feel comfortable and that the daily updates gave you peace of mind while you were away. It means a lot to hear everything worked out so beautifully for you and your kitties. Looking forward to caring for your cats again soon!

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Lois Levine · 4 reviews · Experienced 2025-12-23 ·

Michelle is Great

Michelle came on time, fed them , washed a rug with some kitty pee She even brought Rocky’s food to him. Watered,fed and changed litter& spent times them

Reply from Meowtel2026-01-12

Meow there, Lois! Thank you so much for your review. We’re so glad Michelle was able to take great care of everything. We truly appreciate you trusting us with your kitties’ care, and we look forward to helping again soon!