Mint & Lily

Really appreciate you sharing this — glad the team made the sizing exchange smooth and easy for you. Thanks for the kind words! Ada

Love that it was easy peasy — that's exactly how it should feel. Thanks for the kind words! Ada

This means a lot — glad our team came through for you. Thanks for taking the time to share :) Ada

Eight grandchildren, all getting birthstones — that's a beautiful tradition. So glad the team's attention to detail came through. Thank you for this! Ada

Receiving the wrong color and then not hearing back — that's not OK, and I'm sorry. Could you reach out to [email protected]? I want our CS lead to see this herself and get it sorted for you. Ada

Thanks so much! Happy the site made browsing easy. For the gift email question, [email protected] can help sort that out for you. Ada

Thank you so much! Glad the jewelry landed well and that working with us was a good experience all around :) Ada

So glad to hear the warranty and customer service have come through for you — that's exactly what we aim for. Thank you! Ada

Appreciate you taking the time — glad the quality held up and the shopping experience was a smooth one! Ada

Thank you! Good to hear the website made it easy to find what you were looking for — hope you love the pieces. Ada

An engraving you can't read and bent earrings — that's not the quality you should've received, and I'm sorry. Could you reach out to [email protected]? I want our CS lead to see this herself and get it properly sorted. Ada

This is so kind — thank you! Really glad the quality and service have both hit the mark for you. Appreciate you being here :) Ada

Two attempts at the same necklace and neither one readable — that's genuinely frustrating, and I'm sorry. Earrings that are too heavy to wear on top of it makes it worse. Could you reach out to [email protected]? I want our CS lead to see the full picture here and make sure this gets sorted. Ada

Really appreciate this — glad the ordering process was smooth and that the bracelets are a hit! Ada

So glad our customer service hit the mark — that means a lot. Thanks for taking the time to share this! Ada

Thank you for sharing the love! 💖

Thank you for your delightful feedback! I'm thrilled that you’ve loved the pieces you’ve already purchased and found them to be of great quality and value 😊

I'm so glad to hear you're thrilled with your previous purchases and excited about the gemstone baguette ring—it's always a joy to add something dazzling to your collection! 💍✨

A rough finish and a stone that won't sit right — that's not how it should arrive, and I'm sorry. Could you reach out to [email protected]? I want our CS lead to see this and get it sorted for you. Ada

Really glad you love the pieces and that they arrived quickly — that's exactly what we aim for. Thanks for the kind words :) Ada