MobSpares.com is an online retailer specializing in mobile spare parts and accessories, offering a variety of products for smartphones, tablets, laptops, and more. We are dedicated to building a convenient and professional community, whether it is a wholesale or retail business. Our professional staff is dedicated to providing you with excellent service and assistance whenever you reach out to us.
Ordered items on 20th November, 17 days ago now. Tracking detail has shown "with sender" since this was issued on 24th November. No communication from Mobspares either.
Item has been despatched from China but there is no mention of this on their website, quite deceptive. Had I known this prior to ordering, I would have never used this retailer.
MobSpares.com 回复2024-03-13
Dear, Stuart
Thank you very much for your review. It is very important to us!
Our team has answered all your questions and we have contacted you many times but unfortunately we have not received any update from you.
We will consider the review and do our best to work with the delivery companies to improve the delivery time. Also, just to let you know that according to our policy, if the delivery is unreasonably delayed for more than 10 days, you can get a partial or full refund of the amount you paid for the delivery.
Just get in contact with our customer support.
Thanks & Regards
MobSpares Team
Ordered a new cover for my IPad using normal post and received it within 2days,great service
Thanks
Peter
MobSpares.com 回复2023-12-08
Dear, Peter Carton
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Dear, Joao Pereira
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Small, easy to use, pretty good quality, just as in the photos, fair price, relatively quick delivery
MobSpares.com 回复2023-12-01
Dear, Angela Suryadana
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Dear, Music Scene
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Ordered a phone battery on 8th Nov, no receipt received for my purchase, luckily I made a note of my order number, contacted MobSpares on 17th Nov as order hasn't arrived, given Yodel tracking number, it says "With Sender", apparently my order shipped on 11th Nov. Contacted Mobspares again on 23rd, still "With Sender", MobSpares say it's on a flight. Asked to cancel order but no response, today is 25th and still "With Sender". Gave up waiting for the battery to arrive and ordered from another supplier. Battery actually turned up on 28th Dec, 20 days after I ordered it, so I've given an extra star. MobSpares I suggest you give a more accurate estimated delivery date and keep your customers informed, at the minimum you should acknowledge the order by sending a receipt.
MobSpares.com 回复2024-03-28
Dear, Glyn
Thank you very much for your review. It is very important to us!
We will consider the review and do our best to work with the delivery companies to improve the delivery time. Also, just to let you know that according to our policy, if the delivery is unreasonably delayed for more than 10 days, you can get a partial or full refund of the amount you paid for the delivery.
Just get in contact with our customer support.
Thanks & Regards
MobSpares Team
Their product is excellent and fits perfectly on my smartphone. At the beginning I was afraid because the delivery time was too long (30 days), but the product arrived without any problems.
MobSpares.com 回复2023-11-23
Dear, Marcos
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
I recommend this website is trust and safe to order anything from here.
MobSpares.com 回复2023-11-08
Dear, Constantin Rascol
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
The product that arrived is exactly what I asked for and worked well. it is still working. though it took a bit longer to arrive, I'm satisfied with what I got and the price as well. very good performance for a young company.
MobSpares.com 回复2023-11-02
Dear, bode Oyeyemi
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Excellent !
I bought from them: "Power Button & Volume Button Flex Cable for Lenovo Tab M10".
This is my first time buying from Mobspare and I have just very good words to say about this company.
The item bought from they is perfect and works very well.
I am very satisfied with this purchased product and I am very satisfied with this company.
They sent my order quickly and well.
All my congratulations for this company.
I will buy more products from they in the future.
Mihai Nedelcu, from Romania.
MobSpares.com 回复2023-11-02
Dear, Mihai Nedelcu
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
I bought from them Ulefone Night Vision camera, which in that time, I didn't think WHY it should NOT work with their one of the latest and the best tough phones in the World.
Well, while I was waiting for camera to arrive, I've contacted Ulefone's Customer Services who told me that this camera DOESN'T work with my Ulefone Armor 18T phone 😢
I immideatelly contacted MobSpares to tell them that I will return their package as soon as it arrives. Yes, I was waiting a few more days than usual, but ... when package arrived, MobSpares wanted me to return back to China my camera.
When I went to Post Office and they told me that I would need to pay just under £25, I've decided NOT to return, but rather place it in a bin, as I was very upset in that time.
Well, in the evening, I've decided to open package and give it a try and check WHY this camera doesn't work with my phone.
As I wrote above: Ulefone Customer Services told me that their Night Vision Camera doesn't work with my phone. WHY?! Because, it DOESN'T work with THEIR Android app, which is crap. It just keep crashing, that's why their app has a bad reviews in Google Store. If Ulefone have invested in developer to make a good app for this camera, they wouldn't have such bad reviews in Google Store.
Anyway, I've downloaded and tried various apps for endoscope and this sort of camera, and found THREE (3) apps that this camera actually WORKS with my phone.
The only thing I have to find out is, how I can use controls that are on a cable. Control that changes from normal to night vision works perfectly, but buttons to take a picture or video, DON'T work, but ... I can control them via phone.
Next morning, I received an email from MobSpares, who sent me address for their UK warehouse to send my camera to.
So, I just want to thank MobSpares to be helpfull as much as they can be.
MobSpares.com 回复2023-11-02
Dear, Vinko Radonic
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
For Canon EOS 6D Mark II OEM Mode Dial Iron Pad,
This is my first time buying from Mobspare and have nothing but very good words to
say about this company. The price of the item I bought included shipping and was more than fair. Their customer service was of AAA class and I got replies to my mail almost right away. It was a real pleasure to deal with Mobspare and I am sure to use their services in the future.
MobSpares.com 回复2023-10-24
Dear
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
I usually don't write reviews but i seriously think that mob spares is a great and trusted website to purchase phone accessories etc. Thank you for the excellent service.
MobSpares.com 回复2023-10-24
Dear
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
I ordered spare parts for 2 of my phones LG v30s+ Think (displays, batteries, etc.) - everything arrived perfectly, the price is good, the quality is excellent.
MobSpares.com 回复2023-10-04
Dear, Yuriy
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
My original order arrived but was the wrong item but the guys were very apologetic and rectified the error straight away with a replacement. Great product well made very professional service. Thanks 🙏🏻
MobSpares.com 回复2023-10-04
Dear, Jonathan Mcdonald
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Order placed on 15 September... paid FOR EXPRESS, it is 26 September the shipment is still not there, traknig royal mail shows that "Sender has despatched item on19 september" .
Sent 3 emails asking when I can expect delivery, all 3 were ignored and none were answered.
I got a reply something like
" sorry we can't do anything, we don't know where your package is, just wait"
MobSpares.com 回复2024-03-06
Hello, Kris
We tried to contact you several times but unfortunately we got no answer from you.
We replied to your emails the time difference between the answer is no longer than 24 hours.
As according the review the problem was with the delivery process, will try to give a summary of the process below.
Step1. Order placed - September 15
Step2. We normally send all packages within 72 hours ( Mon-Fri)
Package was sent / collected by the delivery company on September 19, The shipment was not delayed.
Step3 - Transit process.
For the delivery method chosen at checkout transit time is 5 - 10 working days, you probably saw this at checkout.
September 19 - Dispatching day.
September 20 - 1st day - In transit to the final delivery company
September 21 - 2nd day - In transit to the final delivery company
September 22 - 3rd day - In transit to the final delivery company
September 25 - 4th day - In transit to the final delivery company
September 26 - 5th day - In transit to the final delivery company
September 27 - 6th day - Arrived in UK and received By Royal Mail
September 28 - 7th day - Package delivered.
September 29 - 8th day -
October 2 - 9th day -
October 3 - 10th day -
This email was also sent to you.
Thanks & Regards
Mobspares Team
They have a big selection of items. It was all well described and specified and the parts I bought for my mobile worked fine!
MobSpares.com 回复2023-10-04
Dear, Jordi
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Bought 5000mAh C11P1806 for Asus ZenFone 6 ZS630KL Li-Polymer Battery 11 days ago.
Just got an Email with a conformation but they never send anything.
Tracking Number has no information. Support doesnt answer.
Update:
Support answered me! I should have more patience :D
Will update this again, if product is comming.
Update2: Battery was defect. Support wrote me to make some proofs to refund me.
MobSpares.com 回复2024-06-12
Dear Diren Bulut,
Thank you for sharing your experience. We apologize for the delay and any inconvenience this may have caused. We understand how important timely delivery is and regret that our service did not meet your expectations initially.
We’re glad to hear that our support team has reached out to you and provided assistance. We appreciate your patience and understanding during this time.
Thank you for your patience and for giving us the opportunity to resolve this matter. If you have any further questions or concerns, please do not hesitate to contact us.
Best regards,
MobSpares Team
I ordered a microphone for my headphones. I recieved an email recipt and I have also contacted customer support via whatsapp and mail, and the answer was pretty fast and on point. If you ask these guys will reply as fast as possible to you.
MobSpares.com 回复2023-09-07
Dear, Vlad Tamas
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
Screen works. Best prices on this site, probably. And best team 👍😎As I ordered wrong screen at first it was easely changed before shipment.
MobSpares.com 回复2023-08-23
Dear, Alex Sam
Thank you very much for your review. It is very important to us!
We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products!
Thanks & Regards.
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