Monitech Ignition Interlock Systems（monitechnc.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 65 条用户评价，属于电子与科技分类，口碑良好。86% 的评价为 4 星及以上，9% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
与我交谈的那位温柔的男士为我提供了优质的客户服务。非常耐心，花时间解决我的问题。
It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
周三我在客户服务部与何塞进行了交谈。 26年6月17日，当时我正经历着极其艰难的时刻。 我刚刚离开北卡罗来纳州格林斯博罗的办公室，安装完 Alcolock 机器的 Monitech 机器。 格林斯伯勒办公室的艾伦给了我一个非常简短的教程，告诉我如何启动汽车以及如何进行到达测试。 除了我问的问题之外，没有其他指示。 没有排除任何故障，并且我被告知不要以任何理由将机器从车上取出。 艾伦没有警告我，如果我在路上行驶时无法通过测试，喇叭就会开始吹响，并要求我靠边停车。 这是一件大事，应该得到解释。 Alcolock 设备上不会发生这种情况。 你只要继续吹那个装置，直到你通过它。 我从服务中心出发大约 15 分钟，喇叭开始响起，因为它告诉我要用力吹，用音符中止嗡嗡声，用力吹，中止嗡嗡声。 我把车停在路边并切断车门，并通过了到达测试。 然而，当我重新启动汽车并通过测试再次开始驾驶时，下午 5 点我被封锁了 5 天。 我觉得这非常不公平，因为我只被指示一次如何开始，一次如何到达。 再说一遍，没有提到汽车喇叭响起并需要靠边停车。 这是非常危险的，会让司机非常焦虑，尤其是当你不知道会发生这种情况时。 沿着路行驶大约 5 英里后，这种情况再次发生在我身上，我被锁在机器之外 5 分钟。 然后我打电话给客户服务部，因为我无法联系当地办事处寻求帮助。 客户服务人员的何塞非常平静，告诉我如果我无法通过测试，我必须将车拖到当地服务中心并支付拖车费，鉴于缺乏指导并且安装时没有向我提供文件，我觉得这再次非常不公平。 年轻人没有告诉我我需要发出什么“声音”或任何东西。 当 Jose 试图联系格林斯伯勒服务中心时，我启动了汽车，然后继续前往大约 35 分钟路程的家。 在我开车回家的路上，这种失败继续发生在我身上。 号角又开始吹响。 我拒绝再靠边停车，并被困在路边，因为我是一名女性，会独自被困。 我开着货车一路回家，喇叭一直响着，直到我到家后才切断货车并进行了到达测试。 那时我非常沮丧，我的神经已经崩溃了，我觉得我需要一颗神经药。 我预约了今天（2026 年 6 月 19 日 5:30）去格林斯伯勒服务中心检查机器。 我试管了 Monitech 和 Life Saver Machines，并试图找出我应该发出什么声音，以免在今天早上上班的路上出现这种经历。 我今天上班时完全没有遇到任何麻烦。 请指示您的安装办公室/服务中心更好地向正在获取您的设备的新司机提供说明，这样其他人就不必经历这种经历了。 这是一次可怕的第一次经历，我当然希望并祈祷 Monitech 不会因为格林斯伯勒服务中心员工缺乏指导而导致失败而支付 35 美元的费用。 感谢您听取我的反馈和我的经验。
Thank you for your honest feedback. It helps us see where we’re doing well and where we can keep improving. We'll be sure to review your praise with Jose and the issues with the Greensboro technician.
奥斯卡是这个行业中最好的。 他非常专业，但让我很乐意向他寻求帮助。 他回答了我所有的问题和所有的疑虑。 他做得很好。总的来说，这是一项了不起的工作。之前我已经被搁置了一个多小时，先后经历了 4 个不同的人为我转接。但和他在一起，你不会被转移或被推过所有“请等待合适的人”。他是对的人。感谢奥斯卡的所有帮助！
We really appreciate you taking the time to highlight Oscar. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
它可以帮助您戒酒并对生活和驾驶自由感觉良好
Thank you for your positive review. We value every customer and are grateful to know we’ve met your expectations. Providing dependable service and support is our top priority, and we’re thrilled to know we were able to make a difference for you.
为我的付款和频繁访问地点的问题提供了完美的解决方案。
We’re thrilled to hear that Jose provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
干得好，卡门，我感谢你的辛勤工作。
Thank you for sharing such kind words about Carmen. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
We are grateful you took the time to recognize the efforts of our Raleigh, NC Monitech team! Your feedback helps us acknowledge their dedication and reinforces our commitment to excellent customer service.
他确实帮助我解决了我的问题并回答了我所有的问题。他的态度非常积极。这个世界上我们需要更多像他这样的人。
We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
凯西穿着山核桃木，今天对我来说超越了一切！我会开车，不管花了多长时间才让凯西帮我！！！！ 凯西，你值得大幅加薪！
Thank you for sharing your experience with our Hickory, NC shop. We are so pleased to hear that your visit went well, and we have forwarded your review to our regional management team so they can celebrate this success with the staff!
非常有帮助并且对我的需求真正感兴趣。
We’re so glad you had a great experience with Jose. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
快速为我安排纠正违规行为的预约
It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
工作人员 Tawanda.Rozier 对我很好，帮我处理在线申请，感谢您抽出时间，真诚地感谢 Michael Hatcher 先生。
We truly appreciate you highlighting Tawanda. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
嗯，我昨天刚刚在我的车上安装了联锁装置，看起来工作正常。我的评分主要是因为我从你们的支持团队那里得到的帮助。他们完成了自己的工作，给了我很大的帮助。他们让我对一切都感到舒适和放松😄我享受 SSI、医疗补助和食品券，那位女士告诉我有关贫困计划的信息，该计划可以将我的费用减少一半。谢谢女士们，今天我在贵公司的经历变得更好，而不是压力。
We’re so glad you had a great experience with Blanca, Stella, and Linda. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
何塞很棒，他轻松地向我讲述了所有事情并回答了我的每个问题。非常友好，让我的过程变得非常简单。
It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
很棒的客户服务！很友好，几分钟内就安排了我的约会。
We really appreciate you taking the time to highlight Kristina. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
等待时间有点长，不过客服态度很好。
We’re thrilled to hear that Stella provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
绝对可怕的经历。技术人员不知道如何安装设备，也无法回答任何问题。我将改用 intoxilock。
We’re so sorry your appointment wasn’t the smooth experience it should have been. We’ve shared your feedback with our field management team, and someone will be reaching out.
那家伙很友好，很快就解决了我的问题。
Thank you for sharing such kind words about Jose. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
当我的汽车在经销店修理时，我收到了违规通知。经销商打电话并获取了解锁代码，并按照正常程序操作带有联锁装置的汽车。我仍然被指控 75 美元的违规费用。您可以通过电子邮件提出异议，但他们几乎不会回复。联锁装置不会在到达打击时发出蜂鸣声，因此您将在到达打击违规时花费大量金钱。
We take compliance seriously, which is why every bypass request must meet state requirements. Our team keeps thorough documentation and verifies details with your mechanic so that you remain fully protected under your program. However, all activity still must be recorded, and violations must still be logged, as required by the state. A Monitech Resolution Manager will be reaching out to walk you through the settings, answer questions, and provide any support you may need.
他又快又友善..有点难以听清
We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
共 65 条符合条件的评价