We’re so glad to hear about your positive experience with Tawanda at the Greenville, NC LifeSafer shop. Customer feedback like yours motivates our teams and helps us provide the best possible service! We have passed along your review to our local management team.
Thank you for bringing this to our attention. Our team will be reviewing your account thoroughly and will ensure any issues are addressed appropriately. A member of our support team will be reaching out to you to address this directly.
Your feedback is important to us, and we’re grateful you took the time to share it. We’re always working to improve and hope your next experience is even smoother. Please reach out to Scarlett should you need additional assistance.
J
Joseph GARCIA · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
我从约会回家的时间是……
当我预约完回家时,灯又亮了,必须偿还,我认为这是一个故障。我想我被骗了
Monitech Ignition Interlock Systems 回复2026-07-17
We apologize for the difficulties you’ve experienced with your device. Our team wants to ensure you feel supported and confident using your interlock. A Monitech representative will be contacting you directly to review the issue.
Thank you for sharing such kind words about Selene and Eillen. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
R
Roger Crouell · 写过 8 条评价 · 已认证 · 体验于 2026-07-13 ·
★★★★★
客服人员非常…
客户服务人员非常乐于助人,回复也很快。非常专业!!
Monitech Ignition Interlock Systems 回复2026-07-15
We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
A
Amanda H · 写过 2 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
Raylyn 和我在罗利的技术人员……
Raylyn 和我在罗利的技术人员非常乐于助人且友好!他们立即给我安排了预约,而且知识渊博。
Monitech Ignition Interlock Systems 回复2026-07-10
We’re so glad you had a great experience with Ray and our Raleigh, NC technician. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
We really appreciate you taking the time to highlight Jose. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
H
Heather Noyes · 写过 5 条评价 · 体验于 2026-07-09 ·
★★★★★
很棒的服务,特别是卡门,谢谢…
很棒的服务,特别是卡门,非常感谢
Monitech Ignition Interlock Systems 回复2026-07-10
It’s great to hear that Carmen was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
We’re thrilled to hear that Lauren provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
We recognize that obtaining & managing an interlock can be quite a confusing process and it is our goal to make that experience as easy as possible. A Monitech team member will be reaching out and we’ll try our best to resolve your issues.
W
WENDY FORD · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·
★★★★★
与我交谈的那位先生是……
与我交谈的那位先生能够在离我更近的地方进行预约,而不会产生任何后果
Monitech Ignition Interlock Systems 回复2026-06-29
We’re so glad you had a great experience with Jose. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
We really appreciate you taking the time to highlight Brian. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
We sincerely appreciate your feedback and are so glad to hear about your positive experience with Ric. At Monitech, we want every customer to feel cared for and supported, and it’s wonderful to know we were able to provide that for you.
K
KAREN ROBERTS · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·
★★★★★
非常好,帮助我解决了我的问题。
Monitech Ignition Interlock Systems 回复2026-06-26
It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
We’re thrilled to hear that Jose provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
L
LEON DAVIS · 写过 1 条评价 · 已认证 · 体验于 2026-06-15 ·
★★★★★
工作人员非常有礼貌很有耐心…
该员工非常有礼貌、耐心和理解,并就如何操作机器给了我很好的反馈
Monitech Ignition Interlock Systems 回复2026-06-24
We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Thank you for your feedback. All Ignition Interlock Device settings are determined by state regulations. The device is designed to detect even small traces of alcohol from any source to ensure that an impaired driver cannot start or operate the vehicle. A member of our team will be reaching out to provide assistance and answer any questions you may have.
We’re so glad you had a great experience with Jose. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.