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Monitech Ignition Interlock Systems

65 条评价

4.465 条评价
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关于 Monitech Ignition Interlock Systems

数据更新
网站
monitechnc.com
分类
电子与科技
所在地
United States · Morrisville, NC
状态
待认证
近 12 个月
65 条评价
差评回复率
100%(7/7 条)
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Monitech Ignition Interlock Systems靠谱吗?

Monitech Ignition Interlock Systems(monitechnc.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 65 条用户评价,属于电子与科技分类,口碑良好。86% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
BRIAN EVANS · 写过 1 条评价 · 已认证 · 体验于 2026-04-30 ·

大量的技术服务给了我……

大量的技术服务让我有机会拿回我的许可证,当时我非常感激并感谢他们,我期待着与他们做更多的业务,并与我的朋友们一起确保并为他们传播信息

Monitech Ignition Interlock Systems 回复2026-05-08

We’re so glad you had a great experience with Ric. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.

A
Anthony Pritt · 写过 1 条评价 · 已认证 · 体验于 2026-05-06 ·

托雷斯先生

托雷斯先生在我遇到困难时提供了极大的帮助。我自 2025 年 10 月 28 日起就安装了该设备,但我似乎对该设备本身没有太多积极的体验(第一次尝试完成测试时出现问题),可能是由于哮喘问题以及吹气技术不一致。在过去的 7 个月里,处理这个问题一直是一场噩梦,但托雷斯先生信息丰富的帮助实际上缓解了我今天的压力和焦虑,他很有礼貌、专业、友好,而且信息丰富,我一生中从未有过更好的客户服务体验。正如我解释的那样,我的设备问题、生活环境以及在 5 分钟倒计时完成(大约 3:30)之前尝试 3-4 次到达测试后,设备将自动关闭并引发违规,最终导致用户花费 50 美元购买覆盖代码,所以基本上我的车辆一次静止不动 2 个月,以避免这种代价高昂的情况,我觉得这有点像我患有哮喘的健康并发症,也有点是设备的问题没有按照预期的方式执行,如果不是托雷斯先生今天以及他的耐心和理解,我很可能会要求一间公寓永久移除该设备,只是觉得根据我使用该设备的经验,尝试做正确的事情并没有取得胜利,而且在清醒两年多的情况下,它在经济和精神上造成了并发症,这些类型的压力情况可能会成为许多人倒退到旧习惯的催化剂,这让我们一开始就陷入了这种情况。谢谢托雷斯先生,你的善意今天意义重大,你带来了改变。

Monitech Ignition Interlock Systems 回复2026-05-07

It’s great to hear that Alberto was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.

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RICHARD KING · 写过 1 条评价 · 已认证 · 体验于 2026-04-26 ·

客户服务非常好

客户服务非常好。总是很细心

Monitech Ignition Interlock Systems 回复2026-05-04

We really appreciate you taking the time to highlight Victor. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.

S
Samuel Patti · 写过 1 条评价 · 已认证 · 体验于 2026-04-29 ·

贾尔很棒。其他人都没有那么多

与我过去两周接触过的其他客户服务代理不同,Jair 是一流的。如果我可以对 Monitechs 的客户服务进行整体排名,我会给它一个非常负面的评价。然而,贾尔应该得到加薪和表扬,因为他至少表现得好像他很关心我由于客户服务部门的无能而两周没有车。

Monitech Ignition Interlock Systems 回复2026-04-30

We’re happy to hear that Jair provided such great support and sorry about your other interactions. Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with Jair.

K
KIPPARD TORAIN · 写过 2 条评价 · 已认证 · 体验于 2026-04-22 ·

团队成员处理情况...

团队成员迅速而准确地处理情况。

Monitech Ignition Interlock Systems 回复2026-04-23

We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.

J
Jerry Inman · 写过 1 条评价 · 已认证 · 体验于 2026-04-22 ·

客户服务

先生非常友善、友善且乐于助人。 没有问题等待支持。

Monitech Ignition Interlock Systems 回复2026-04-23

Thank you for sharing such kind words about Jose. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.

N
NORMAN HERRING · 写过 1 条评价 · 已认证 · 体验于 2026-04-21 ·

卡洛斯非常乐于助人

卡洛斯非常乐于助人、友好,在挂断电话之前确保我得到了照顾。

Monitech Ignition Interlock Systems 回复2026-04-23

We’re so glad you had a great experience with Carlos. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.

D
Danny Mullis · 写过 3 条评价 · 已认证 · 体验于 2026-03-30 ·

那里很棒

Monitech Ignition Interlock Systems 回复2026-04-08

It’s great to hear that Angel was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.

G
Gerald Vincent Stein · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·

布林非常乐于助人

众所周知,布林非常乐于助人、准时,而且对 Monitech 的运营非常了解。

Monitech Ignition Interlock Systems 回复2026-04-07

We really appreciate you taking the time to highlight Brynn. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.

T
Timothy Booker · 写过 1 条评价 · 已认证 · 体验于 2026-03-26 ·

一切都很简单

Monitech Ignition Interlock Systems 回复2026-04-03

We’re grateful for your feedback and so happy to know your experience with Monitech has been a positive one. Our team is dedicated to making the interlock program as smooth and stress-free as possible for our customers.

B
BRANDON LITTLE · 写过 1 条评价 · 已认证 · 体验于 2026-03-31 ·

我已经得到了多个(很多)...

我每个月都会多次(很多)“错过测试”。我每次下车时都会吹气。我刚刚发现它多次要求进行到达测试。这种情况每个月都会发生。多年来。

Monitech Ignition Interlock Systems 回复2026-03-31

We appreciate your feedback. While device settings are set by state regulations, our team works hard to train customers, so they feel confident using the interlock. Someone from Monitech's leadership team will be in touch to help you with this and provide additional support.

A
ALLISON BAYER · 写过 1 条评价 · 已认证 · 体验于 2026-03-29 ·

不过,客户服务代表很棒

客户服务代表快速、高效且有礼貌。 尽管我很生气,但我还是道歉了,因为这不是她的错。 在我拥有该设备的 15 个月里,我已经更换了 3 块全新电池。 此外,在“升级”设备之前,我的车辆甚至不会随机翻车。 有人告诉我这是汽车问题,与设备无关。 由于新设备今天还没有出现,三个月后,我必须松开电池上的负极端子才能不收到错误。 我知道我已经把自己置于拥有该设备的境地,但不知道我的车辆是否会启动是非常令人烦恼的。

Monitech Ignition Interlock Systems 回复2026-03-30

We’re grateful for your review. Feedback like yours guides us as we work toward making the process easier and smoother for our customers.

J
Jack Bailey · 写过 1 条评价 · 已认证 · 体验于 2026-03-25 ·

非常令人愉快。

Monitech Ignition Interlock Systems 回复2026-03-26

We’re thrilled to hear that Brynn provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.

J
Jeffrey Howard · 写过 2 条评价 · 体验于 2026-03-23 ·

优质的客户服务

我的代表塔万达太棒了! 她非常细心和理解并回答了我所有的问题。 非常容易使用!

Monitech Ignition Interlock Systems 回复2026-03-25

Thank you for sharing such kind words about Tawanda. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.

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DONALD BURRIS · 写过 1 条评价 · 已认证 · 体验于 2026-03-22 ·

Monitech,专业服务A1。 重复的速度很快,令人尊敬……

重复的速度很快,令人尊敬并且非常有能力。

Monitech Ignition Interlock Systems 回复2026-03-23

We truly appreciate you highlighting Nidia. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.

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TODD BOWMAN · 写过 1 条评价 · 已认证 · 体验于 2026-03-19 ·

获得尽可能最好的帮助

他们非常乐于助人而且绝对有礼貌,我喜欢他们真正尽力帮助你的方式,这是最好的服务。

Monitech Ignition Interlock Systems 回复2026-03-20

It’s great to hear that Ric was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.

J
Jamal · 写过 1 条评价 · 体验于 2026-03-20 ·

很棒的服务

Monitech Ignition Interlock Systems 回复2026-03-23

We’re so glad you had a great experience with Kiran. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.

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WHITNEY MOULTRIE · 写过 1 条评价 · 已认证 · 体验于 2026-03-16 ·

很高兴在我……的时候给我回电话。

当我工作时给我回电话真是太好了

Monitech Ignition Interlock Systems 回复2026-03-17

We really appreciate you taking the time to highlight Brian. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.

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DAVID HOEHLER · 写过 1 条评价 · 已认证 · 体验于 2026-03-03 ·

同事们的工作非常出色。

Monitech Ignition Interlock Systems 回复2026-03-11

We’re thrilled to hear that Eddie provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.

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Canton Lewis · 写过 2 条评价 · 已认证 · 体验于 2026-03-09 ·

布伦达是一位真正出色的员工

布伦达是一位甜美可爱的女人。她仔细检查了我每笔付款的每一步,我们发现在我通过电话支付了 102 美元后,我通过自动转账被多收了 170 美元。她很有耐心,仔细聆听,并且很好地解释了过去 40 天里我账户上的每笔费用。 我在客户服务领域工作了二十年,管理过两家高档餐饮企业。布伦达的客户服务确实非常出色。我希望她能得到好的报酬,因为她真的值得。她的工作非常出色。

Monitech Ignition Interlock Systems 回复2026-03-11

We truly appreciate you highlighting Brenda. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.