Good service
Good service. Excellent customer service from username @Lynn.Good Job. Thanks for your Service. Thanks Moogild. Keep up the good work
关于 MooGold
数据更新- 网站
- moogold.com
- 分类
- 活动与娱乐
- 所在地
- 马来西亚
- 状态
- 待认证
- 近 12 个月
- 243 条评价
- 差评回复率
- 3%（6/224 条）
是 MooGold 的所有者？ 免费认领此主页，验证后即可回复客户评价。
商家自述
MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.
MooGold靠谱吗？
MooGold（moogold.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 621 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 3% 的差评；近 12 个月新增 243 条。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the support staff is extremely helpful, kind, and always ready to assist promptly with any request. People deeply appreciate the speedy replies, efficient service delivery, and overall smooth experience when topping up. However, some people mentioned that payment verification processes can take an excessively long time and cause unexpected frustrations. Some reviewers were not happy with long queuing times, slow response rates, and unhelpful communication when trying to resolve urgent account issues. A few customers also expressed concerns about unexpected security alerts and delayed refunds following transaction errors.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Good
Good customer service
the customer service are so polite and…
the customer service are so polite and fast response but the prosses takes too long sometimes ,
Give me refund or just do what y'all…
Give me refund or just do what y'all supposed to do, give me my diamonds! 😒 It's been more than 30 mins since I recharged for 264 mobile legends diamonds and paid INR 347 amount. And the dias is not been reflected yet! I got all the transactions and order screenshot. So, I kindly req. @moogold team to act fast as possible! Yours, sincerely a user.
Ordered and didn't recieved anything
Ordered and didn't recieved anything, no response from chat also.
MooGold 回复2021-07-20
Dear Amazon Prime, We are sad to know that your experience on our website was not satisfactory. Please share with us your experience/issues you are facing while you are shopping at our site at [email protected]. We will look into this issue as soon as possible.
So slow why please fast the mlbb…
So slow why please fast the mlbb diamond recharge
MooGold 回复2021-05-28
Dear Thoithoiba, I am sorry for your bad experience at MooGold. As per checking, your order is delivered. Please take note that orders for MLBB are delivered within 30 minutes. If you did not receive it within 30minutes please contact LiveChat via bottom right corner. Thank you.
I purchased 2200 diamond and I didn't…
I purchased 2200 diamond and I didn't have any of them . Where's my diamond?
MooGold 回复2021-05-28
Dear Ahmed, I am sorry for your bad experience at MooGold. As per checking, your order is delivered. Please take note that orders for FF are delivered within 30 minutes. If you still did not receive the order, please contact LiveChat via bottom right corner. Thank you.
I order diamond for 333 rupees and I…
I order diamond for 333 rupees and I didn't get any diamond the transaction status is still processing please refund or send my diamond
MooGold 回复2021-02-17
Dear Yangambam Bidyachandra, I am sorry for your bad experience at MooGold. As per checking, your order is delivered. Please take note that orders for ML Diamonds are delivered within 30 minutes. If you did not receive within 30minutes please contact LiveChat via bottom right corner. Thank you.
Fast and Affordable but way too slow
I was a new buyer and the transaction went so smooth and easy and also the cards are the cheapest ones around. :D --changing my rating due to how slow they respond. Orders would take 12hrs or more than a day to be completed, even contacting their Support will take you more than 2 hours before getting a response and connected to a CS
MooGold 回复2021-02-17
Dear Kurishma, Sorry for any inconvenience caused, as our server is experiencing sudden high loads of orders, your orders are delayed a little, do contact our livechat for compensation for your next order. Cheers!
I entered the correct ID number and in…
I entered the correct ID number and in game name, after purchasing my order and the amount was deducted to my bank, The system told me incorrect details. I'm still trying to refund or get my order through. Please contact me asap.
MooGold 回复2020-11-07
Dear Wesly Rojas, For order related issues and other questions, kindly contact us via MooGold.com Livechat. This is not the place you ask for help. Alternatively, you may also email us at [email protected]. Thank you for your understanding.
a clarification.
well, truth has to be said; yesterday I have purchased something from them, and after that I didn't receive any confirmation email nor my product, I tried to reach out for the livechat and explain the issue but IDK why the chat suddenly disappeared! and the website was lagging multiple times; however after my previous comment and review the website became a little better so I was able to ask for refund! and within less than 12 hours my money was sent back. I don't know if it was a busy hours that caused the delay in the first place or what, but the money was sent back as it is.
MooGold 回复2020-10-01
Dear Customer, I am sorry for your bad experience at MooGold. As we are having high loads of orders recently, we may have certain delays on replying on LiveChat. For refund, Paypal payment is always within 24 hours. Do contact us via LiveChat or email if you did not receive within 24 hours. Thank you.
Late but trasted
late but trasted
MooGold 回复2020-09-04
Dear Opu Monshi, For order related issues and other questions, kindly contact us via MooGold.com Livechat. This is not the place you ask for help. Alternatively, you may also email us at [email protected]. Thank you for your understanding.
I didn't get the diamonds.my order no
I didn't get the diamonds.my order no: 311910.please cheke it past.
MooGold 回复2020-08-23
Dear Freelancer Sayemong, For order related issues and other questions, kindly contact us via MooGold.com Livechat. This is not the place you ask for help. Alternatively, you may also email us at [email protected]. Thank you for your understanding.
Why website is not working?
MooGold 回复2020-08-23
Dear Sam Sth, For technical issues and other questions, kindly contact us via MooGold.com Livechat. This is not the place you ask for help. Alternatively, you may also email us at [email protected]. Thank you for your understanding.
Payment is pending for every order
Payment is pending for every order It takes more time
MooGold 回复2020-08-12
Dear Itikyala Mounik, We are sad to know that your experience on our website was not satisfactory. Please share with us your experience/issues you are facing while you are shopping at our site at [email protected]. We will look into this issue as soon as possible.
I want my refund.
I wanted to get refunded.But customer service had said it will take 7 to 14 days it is a long time to wait for refund.I hope they will refund as soon as possible.The customer service had helped me alot to apply for refund.I am waiting for refund.
good >>>>>>>>
Is good website and graat price inside…
Is good website and graat price inside ... But there is one thing is not good ... The orders we recieve it to late ...
MooGold 回复2020-07-29
Dear Fou Zii, We are sad to know that your experience on our website was not satisfactory. Please share with us your experience/issues you are facing while you are shopping at our site at [email protected]. We will look into this issue as soon as possible.
Nice but service is slow
MooGold 回复2020-07-15
Dear bk gamer, We are sad to know that your experience on our website was not satisfactory. Please share with us your experience/issues you are facing while you are shopping at our site at [email protected]. We will look into this issue as soon as possible.
BAD EXP
if you want to puchase with paypal that's good i recommanded it but if you want to purchase with credit card it sucks you will get declined and the amount will be decuted from your bank account , so just dont buy from them with credit card they have a sucks getaway
MooGold 回复2020-04-28
Dear Customer, we are sad to know that your experience on our website was not satisfactory. Please share with us your experience/issues you are facing while you are shopping at our site at [email protected]. We will look into this issue as soon as possible.
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