关于 MooGold
数据更新- 网站
- moogold.com
- 分类
- 活动与娱乐
- 所在地
- 马来西亚
- 状态
- 待认证
- 近 12 个月
- 243 条评价
- 差评回复率
- 3%（6/224 条）
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商家自述
MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.
MooGold靠谱吗？
MooGold（moogold.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 621 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 3% 的差评；近 12 个月新增 243 条。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the support staff is extremely helpful, kind, and always ready to assist promptly with any request. People deeply appreciate the speedy replies, efficient service delivery, and overall smooth experience when topping up. However, some people mentioned that payment verification processes can take an excessively long time and cause unexpected frustrations. Some reviewers were not happy with long queuing times, slow response rates, and unhelpful communication when trying to resolve urgent account issues. A few customers also expressed concerns about unexpected security alerts and delayed refunds following transaction errors.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Great service thank you
Great customer service
I'm giving Moogold a 3 star because it didn't come straight away but when i spoke to customer service they did a really good job and my order came. the person I spoke to was Lynn.
It's a good site and they're responsive
Trustworthy
It's convenient and easy way to recharge
nice speed transactions
first was nice speed transactions. Later it slows down
I give 4 star because of fixing any…
I give 4 star because of fixing any issue problem as soon we chat them 😊 I was worried about that I may not get diamonds But not worried if u guys have any problem issues just chat them and they will help you as soon possible Anyway tq so much moogold 😍
I give 4 star because this website is…
I give 4 star because this website is so legit and reliable ...less processing fees with instant recharge.... trustable...customer service is good Thank you....hope you all grow to high extent and Hoping that my store will be a part of ur company
Nice i got my item after talking to…
Nice i got my item after talking to Alison but u should improve your service a bit so that others dont face the same problem as me, anyways thnx.
MooGold 回复2022-05-17
Dear KV X, Thanks for your feedback, we will try our best to improve ourself! Thanks for purchasing on MooGold. Best Regards, MooGold
It's amazing website moogold lover
MooGold 回复2022-05-17
Dear Customer, Thanks for supporting us and leaving us this valuable feedback. We will continue to improve ourself and serve all of you better! Best Regards, MooGold
24×7
24×7 HELP [very true] Thank You MooGood.
MooGold 回复2022-05-17
Dear Customer, Thanks for supporting us and leaving us this valuable feedback. We will continue to improve ourself and serve all of you better! Best Regards, MooGold
My order was delayed for a while but…
My order was delayed for a while but all issues were as soon as I contacted the support team .. if anything the support team is a 10/10
MooGold 回复2022-05-17
Dear Customer, Thanks for supporting us and leaving us this valuable feedback. We will continue to improve ourself and serve all of you better! Best Regards, MooGold
Good employees and bad employees.
Customer service are very good . But sometimes there are some bad customer service who don't guide the users/customer properly, making the customer frustrated when we the customer don't know what to do, they should try to guide the customer properly without giving the same scripted message over and over again , without saying if they had paid they should show payment proof but it was not the case for some customer services insted they try to make us more puzzled and fustrated by saying your payment has not been done without even guiding us on what we should do, they didn't even bothered to ask for payment proof. Moogold should give the option to user for changing customer service because there are lot of good customer service who help and guide us and we want those employees to guide us but we sometimes are stuck with those customer service/employees who Are not even bothered or don't even try to help customers queries.
MooGold 回复2022-05-17
Dear Customer, Thanks for supporting us and leaving us this valuable feedback. We will continue to improve ourself and serve all of you better! Best Regards, MooGold
Bit delaying but never fails
MooGold 回复2022-05-17
Dear Customer, Thanks for supporting us and leaving us this valuable feedback. We will continue to improve ourself and serve all of you better! Best Regards, MooGold
Poor Administration
I am back here editing my experience 1st purchase went smooth even though I made mistake when placing the order. So I went for 2nd order of little big amount and again made mistake while entering my ID, money was refunded to my wallet. i spoke with Live chat and they said we will complete the order manually using the correct details. Right now it's the 5th day, my money is stuck there neither did I receive a top-up nor got a refund. even though they are promising a refund. I believe they are not a scam but have very poor administration. making customers wait for days.
Quick response and assist requests on…
Quick response and assist requests on the spot. I'll recommended to other users.
for the 1st purchasing was good
for the 1st purchasing was good, will buy more later then give more review
Trustworthy
Must need improve survive 🤐
i give four star bcs
i give four star bcs, for game 'genshin impact' no battle pass paying method. I hope you will add this feature in the future.
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