MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.
MooGold（moogold.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 621 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 3% 的差评；近 12 个月新增 243 条。数据最后更新于 2026-10-25。
Reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the support staff is extremely helpful, kind, and always ready to assist promptly with any request. People deeply appreciate the speedy replies, efficient service delivery, and overall smooth experience when topping up. However, some people mentioned that payment verification processes can take an excessively long time and cause unexpected frustrations. Some reviewers were not happy with long queuing times, slow response rates, and unhelpful communication when trying to resolve urgent account issues. A few customers also expressed concerns about unexpected security alerts and delayed refunds following transaction errors.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。The website have reasonable price & great services. But sometimes i'm facing some small problems like delays to deliver the product, incorrect details etc. The customers care helped me a lot specially Alison is so friendly & nice guy then others. Overall it’s good👍✨🖤
-fast response, good communication. -fast outcome of the issue -credits received
customer service is good but the system to verify my phone number dint send me a sms so i thought i need to do it again now my phone got blocked for an hour sadge
I have been using Moogold for a little over a month now, and overall I have had a positive experience with their service. However, I was recently surprised to see that the fees for their services had increased after just one month of use. While I understand that companies may need to adjust their fees from time to time, I would have appreciated some notice before the change was implemented. Aside from this issue, I have found Moogold to be a reliable and efficient platform for my needs. Their customer service team has been responsive and helpful, and I appreciate the wide range of payment options available. Overall, I would recommend Moogold to others, with the caveat that they should be aware of the potential for fee increases in the future.
My order is processing for over 2 days Paid for my order with USDT, the blockchain says that the transaction is completed but i still don't received my order, support says wait for financial team. Very slow service, don't trust them! My Order id - #3576802 Have all proofs of transaction but Trustpilot don't allow links. UPD: After 3 days i finally receive my order. Think twice before using this service
I've wait for 3 days for my order cause its not deliver yet. So i choose to refund my payment. Next time, if u dont have stock about the item, show it on the item list. So the buyer can know that the item stock is run out. Dont make us wait that long, cause wee need the item in the day we purchase it, not in the other day.
For the past one month, they have not responded to me. I have used WhatsApp, voice and SMS for verification of my phone number but they don't respond to me. Sometimes, they will block my phone for one hour and latter release it. I am tired of attempting my phone verification. Please they should try and respond to me. I like their review on the trust pilot but I am surprised that they can't respond to me for my phone verification so that I join others and buy gift cards from them.
Binance gift card always not available. Thats a big problem. Cant you increase your inventory for your fast moving product/s ? It's doesn't have to be this bad. Very disappointing but can be improved.
I got my product fast but not so good as it could be. Ordered some diamonds in Mobile legends bang bang for 43€ but faced the problem of “identity check” so waisted some time on solving it with support. All in all got my order as fast as possible but when purchasing u better check status of your order for first hour in order to prevent any such issues. Rico is good sup btw.
Give me back my money if u cant credit or respond to customer wasting my time and money
It's a wonderful platform just trust me...Rick is also a wonderful support ...moogold rocks
Initially I suffered a series of multiple failed attempts to get my Nigerian moogold account verified. Eventually, I got verified using a secondary international phone number, but was asked to submit my ID after purchasing my gift card. I submitted all that was required and was told to expect a feedback in 12 hours. No reply has come yet few days later. Later, I learned from a friend that I could now verify locally using my regular phone number so I created another account, got verified and successfully purchased two Moogold gift cards. However, when I tried to redeem, I got an error message saying "Invalid Code or Redeemed". I was surprised since I have never shared the card details with anyone, neither ever logged in the account to any other device. It was later I recalled that earlier yesterday morning, after logging in to the newly verified account and clicking on my dashboard, it showed me that I was logged in as a different user and gave a prompt to confirm if I wanted log out of the unknown user's account. I logged out, logged in using my credentials again, clicked on my dashboard and saw a different user's account name and email again. This cycle repeated a number of times and I confirmed from other moogold users that they had similar issues. Now here's the major problem, for all the unknown users I got logged in to their accounts because of the account mix-up on Moogold's website, their Licence keys were unprotected by moogold. No further authentication was required to view the keys. I'm guessing it's this flaw that allowed other dishonest users opportunity to copy the keys on the vaults of annonimously logged in users and redeem these keys on their own accounts. Thus I must say I am quite displeased with the poor security of license keys amidst a re-occurence of these login errors. I kindly request that urgent attention be given to the account mix-up issues before more people loose their money to unknown users. I can provide both of my emails here to moogold on request, as well as any additional proofs needed while still unhappily awaiting results from my card verification which has delayed more than the slated time. I also kindly recommend that Moogold enables some measures of protection (e.g additional email verification code or other 2FA authentication) before users can view Moogold vaults to prevent future access by annonimously logged in users. Also a lasting solution should be provided to this mix-up issues as soon as possible. Would have given a 1-star rating by the way because of my dissatisfaction with the services I have received on Moogold so far as well as the excessive wait time and disconnection during chats (cleared messages and re-queuing for another hour or more before getting responses from a supposed "live-chat") during attempts to get in touch with Moogold's support team; however, I must commend Moogold's efforts to enable easy verification on local phone numbers so I'll leave a 2-star rating instead, pending on whether or not the issues are satisfactorily addressed.
Great customer service from moogold. Sake was of tremendous help, please keep up the work.
It is nice trading with moogold. Never had a wrong debit and I like that alot thanks moogold for giving us this opportunity
very nicely guided me , i hope it got resolved thank you
Actually moogold are trying well. But when the hold you for verification it Actually take some hours for them to verify you. Please increase the speed in identity verification.
I wanted to purchase a product from the store but unfortunately the credit/debit card payment option was not coming up. Rico from moogold helped explain the issue and gave me solid advice as to how to navigate for a solution.
The company rules and regulations are flexible, once person stick to it ,all activities will flow. The customer support has been pro active and helpfull ,all tanx to Rico
共 621 条符合条件的评价
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