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购物与时尚

Moon Magic

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关于 Moon Magic

数据更新
网站
moonmagic.com
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
383 条评价
差评回复率
100%(383/383 条)
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商家自述

Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.

以上内容由商家自行提供,未经平台核实。

Moon Magic 靠谱吗?

Moon Magic (moonmagic.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 958 条用户评价,属于购物与时尚分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Great experience, beautiful meaningful jewellery

Great experience and great customer service! Am already on my second order :)

Moon Magic 回复2026-09-30

Hello Karla, Thank you so much for your kind feedback! We’re delighted to hear you had a great experience and were happy with our customer service. We truly appreciate your support. Kind regards, Moon Magic

The ring looks like cheap junk jewelry

The ring looks like cheap junk jewelry, doesn’t look like a human ever had their hand on it. (Looks mass produced) The photo on the website makes the finish look way better than it is. Can’t be returned because it was on sale price for $140. Live and learn lol Very disappointed. I paid a decent price expecting a quality ring, feels like basically a scam. 👎

Moon Magic 回复2026-10-01

Hello Kate, Thank you for your feedback. We’re truly sorry to hear that the ring didn’t meet your expectations. We understand how disappointing it can be when a piece looks different in person than you anticipated. We’ve reached out to you directly so we can look into this further, review the ring you received, and see how we can best assist you. We genuinely value your feedback and would appreciate the opportunity to address your concerns. Kind regards, Moon Magic

The site is easy to search for what I…

The site is easy to search for what I was looking for. Beautiful jewelry with significant meaning for me. Easy to order. Quality pieces.

Moon Magic 回复2026-09-30

Hello Deneen, Thank you for your lovely feedback! We’re so glad you found what you were looking for and that our jewellery holds such special meaning for you. It’s wonderful to hear you found the site easy to navigate and order from, and that you’re happy with the quality. Kind regards, Moon Magic

Meaningful work of art

The products are all so beautiful and I love the ring I ordered. Just perfect. The ring came in a beautiful packaging as well. Love the meaning and spiritual aspect behind each stone.

Moon Magic 回复2026-09-29

Hello Dona, Thank you so much for your lovely review. We’re thrilled to hear you love your ring and the beautiful packaging. We’re glad the meaning and spiritual aspect behind the stones resonates with you. Kind regards, Moon Magic

I have known about Moon Magic Jewelry…

I have known about Moon Magic Jewelry since 2021, and purchased the Harlow ring with a Rose Quartz centre stone in rose gold. The quality of the metal has stood the test of time, and I can't wait to buy some more pieces to add to my collection. Highly recommend if you want high-quality jewelry for a fraction of the cost!

Moon Magic 回复2026-09-29

Hello Shakana, Thank you so much for being a loyal Moon Magic customer since 2021! We’re delighted to hear your Harlow ring has stood the test of time and that you’ve enjoyed its quality. We can’t wait to welcome another piece to your collection! Kind regards, Moon Magic

Beautiful items good choices

Beautiful items good choices. I have been looking for a seller of authentic black obsidian jewelry, I can't wait for my ring to come. Hopefully If I like the ring, I will buy more items.

Moon Magic 回复2026-09-30

Hello Sonia, Thank you so much for your kind words and for choosing Moon Magic. We’re delighted to hear you’re enjoying our selection, and we hope you love your black obsidian ring when it arrives. We look forward to welcoming you back in the future. Kind regards, Moon Magic

Easy site and helpful emails plus a…

Easy site and helpful emails plus a discount code

Moon Magic 回复2026-09-30

Hello Jan, Thank you for your kind feedback! We’re so glad you found our website easy to use and that our emails and offers were helpful. We truly appreciate your support. Kind regards, Moon Magic

If a piece draws you in, get it!

I haven’t received my rings yet because I just ordered them, but I just couldn’t stop looking at them; I was spiritually drawn to them. Ordering was simple. I have no doubt they will be exactly what I need and want.

Moon Magic 回复2026-09-29

Hello Alexandra, Thank you for your lovely review. We’re so glad you felt drawn to your rings and found the ordering process simple. We hope you love them when they arrive! Kind regards, Moon Magic

I loved all the styles that you have I…

I loved all the styles that you have I decided on the self love because I think we all need that at this point I look forward to receiving it and I'm also glad that you're in Austin which is very close to where I live.. ✌️

Moon Magic 回复2026-09-28

Hello Sandra, Thank you so much for your lovely feedback! We’re delighted you found a style that spoke to you, and we hope you love your Self Love piece when it arrives. Kind regards, Moon Magic

Ring gem is not at all like the pictures on website

Ring is not at all like the pictures on the website. The main gem is carved and sparkly, and mine is flat and dull. The smaller stones are much smaller than anticipated and the appearance of the labradorite is cheap and not at all what they picture. I understand there are variations but this nothing like it, on any of their labradorite jewellery pictures.

Moon Magic 回复2026-09-28

Hello Keeley, We’re sorry to hear that the ring did not meet your expectations, especially regarding the appearance of the labradorite. As labradorite is a natural gemstone, each stone can vary in colour, pattern, flash, and overall appearance. However, we absolutely want to make sure there isn’t an issue with the piece you received. We’ve reached out to you directly to request a few photos of the ring so that we can take a closer look and investigate this further with our team. We’d really appreciate the opportunity to review it and assist you with the best possible solution. Kind regards, Moon Magic

Synchronicity & Magic

Personal attention and beautiful jewelry. I can't wait to wear my labradorite and onyx ring set! The stone meanings of transformation and strength/willpower really speak to me right now as I recover from a double transplant on 8/22/26. 💚💙 I hope to get an opal piece in the near future. Not only is Opal what my grandsons call me, it's also the stone of gratitude, positivity, and if I recall correctly, joy. Seems appropriate!

Moon Magic 回复2026-09-29

Hello April, Thank you so much for your heartfelt review. We’re honored that our jewelry and its meanings resonate with you during such a meaningful time. Wishing you continued strength and positivity, and we hope you find the perfect opal piece when the time is right. Kind regards, Moon Magic

Disappointed, no product, no refund.

I was so excited to purchase a ring finally and waited the month for it to be delivered. Almost two months later I have not received it. I live in an apartment block on a busy street in a city.I have never not received a delivery, every previous courier has a collection point for me to access. The courier used by Moon Magic have apparently attempted delivery, no notification of missed delivery no option to collect. I contacted both Moon Magic and the courier to organize a collection point/pick up. The courier iMile has not responded to my five submissions to customer support and have closed my case. Moon magic, in fairness responded to my emails every time but every time told me it was up to me to contact the courier, I told them I had done that several times. After about two attempts to contact iMile I asked Moon Magic to reach out to change the shipping address to a house where the product could be left in the hope that they would have more luck speaking to someone, they advised me they couldn’t do that and directed me back to the elusive I Mile customer support. I submitted another Customer service request to iMile. After another week of waiting I requested a refund as it was more and more seeming like my product was not going to arrive. Moon Magic has refused to refund me as the package supposedly will be destroyed. I am devastated that I am out of pocket and without my product. Responding to my emails is great moon magic but you have stolen my money if I cannot take possession of the product I paid for after several times requesting help to contact a courier engaged by you. Please give me my money back or deliver through reliable means the product I purchased!!

Moon Magic 回复2026-09-28

Hello Alison, We’re truly sorry for how frustrating this delivery experience has been. We completely understand your disappointment after waiting so long for your order. We have been following up on the shipment from our side and have done our best to work with the international and local delivery partners to find a solution. We’re sorry that the process has been more difficult than it should have been, particularly given the difficulties you experienced contacting the local courier. We have reached out to you directly to request the details needed to arrange a redelivery of your order. We sincerely hope we can get your package to you successfully and resolve this for you. We genuinely appreciate your patience and are sorry that this has been your experience. Kind regards, Moon Magic

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