MoxieLash（moxielash.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 100 条用户评价，属于美丽与健康分类，口碑良好。83% 的评价为 4 星及以上，15% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 47 条。数据最后更新于 2026-08-11。
很棒的体验！我选择的睫毛不是我想要的样子，我联系了他们，他们的客户服务非常棒。他们做了一切正确的事情来解决我的问题。我强烈推荐MoxieLash！当我们联系供应商时，我们很少能得到如此及时的帮助。谢谢你！
Hi Diana! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
很棒的客户服务！
Hello SS! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
我第一次从 MoxieLash 购买了 3 根磁性启动束睫毛、1 根天然睫毛和 2 根蜂蜜睫毛。 我不知道蜂蜜束是棕色睫毛。 我联系了该公司进行更换，当天就得到了我想要的睫毛。 他们甚至提供免费送货和搬运服务。 我还没有尝试过我的睫毛，但这些睫毛在我的同事身上看起来很漂亮。 我对睫毛沙龙使用的胶水有严重的过敏反应。 在我想把钱花在好的品牌睫毛上之前，我出去买了便宜的商店磁性睫毛并戴了一天。 我的眼睛很好，所以我决定选择 MoxieLash，因为它们看起来很自然，而且价格也很合理。 我绝对会向我的朋友推荐 MoxieLash。 感谢 MoxieLash 提供的优质而快速的客户服务！
Hey there Sam! 😊 We appreciate your positive review! Your satisfaction is our priority, and we're here to make your experience exceptional. If there's anything else we can do for you or if you have any suggestions, please don't hesitate to reach out. We're here to support you every step of the way! ❤️
我订购了错误的睫毛款式，更换非常简单！
Hi Melinda! Your feedback truly made our day! We're thrilled you're enjoying your experience with us! Should you ever need assistance or have questions, feel free to reach out. We're here to ensure you have the best lash experience! ❤️
在过去的一年半里，我购买了几对 Moxie 睫毛。我一次买了多双，一开始没有任何问题。然而，由于我买了几双，所以我没有同时使用它们，而是将它们密封在盒子里未打开。我最近打开了一盒睫毛，透明的睫毛眼线笔完全干了，这让我无法使用我购买的睫毛，因为我没有眼线。我联系了他们，让他们知道眼线液已经干了，无法使用。 他们拒绝更换眼线精华液，因为我购买的产品超出了他们的 30 天保修期。所以，我要提醒的是，不要一次购买多根睫毛或购买他们的睫毛和眼线液，因为如果你不立即使用它们，它们会干涸，它们不会更换精华液，这样你就可以使用你购买的睫毛。 所以，我有睫毛，但没有与我购买睫毛时附带的精华液一起使用。我认为这很荒谬，而且服务很差，我花了数百美元从他们那里购买睫毛，以前没有遇到过问题。但当我确实遇到问题时，他们拒绝更换睫毛膏，因为这种睫毛膏会导致睫毛粘附以供我使用。这就是我要求他们做的一切。由于客户服务和服务很差，我不会再从他们那里购买，没有参考我之前购买的所有产品，并且由于产品低于标准且不像广告中那样显然遇到了问题。当您购买它们时，他们不会给您使用该解决方案的截止日期，至少在我的情况下，案例上根本没有。请注意，当然不要购买多对带有衬里解决方案的产品，因为，如果它干了并且您没有在 30 天内取回它们，他们将不会更换您明显收到的坏衬里解决方案
Hi Brenda, thank you for taking the time to speak with us yesterday regarding your MoxieLash order. We try our best to accommodate all requests but we are deeply sorry if we can no longer replace your order made over a year ago. We have offered to extend the guarantee on the order you made in January this year and we are looking forward to resolving this issue for you. Please do not hesitate to reach out if you have any questions, we are always happy to help! ❤️
我喜欢 MoxieLash 睫毛。我过去买过超过 25 对睫毛，但我决定尝试不同的款式。该款式与我的眼型不太相配，因此 MoxieLash 让我可以轻松地将其更换为我习惯的款式。谢谢莫西拉什！
Hi, Lorraine! Your review means the world to us! We're dedicated to providing top-notch products and service, all thanks to your support! We're committed to continuously improving and exceeding your expectations. Thank you for being part of our journey! 💖
莫西睫毛一直很棒。一流的客户服务和优质的产品。我最近买了一对睫毛，它们太大了，我无法使用它们，这是我第一次购买任何磁性睫毛，所以我还购买了磁性眼线。他们确保这一切都没有浪费！他们给我寄了一副我选择的新睫毛作为免费交换。我买了一件我在知道自己会很满意之前就买的。 Luzille 非常友好、快速、乐于提供帮助。
Hello, JD! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
我购买了一套纳米握把睫毛，几天后收到一封电子邮件，称由于需求量很大，购买时它们已缺货。他们给了我一些我想做的事情的选择，我要了一张礼品卡。几分钟之内他们就给我发了一张礼品卡。我意识到它不包括运费，并让他们知道，几秒钟之内他们就收到了我支付的原始价格的礼品卡。在我的书中，客户服务毫无疑问是 5 分（满分 5 分）！他们很快回复并解决您遇到的任何问题。我已经购买他们的睫毛几年了，这是我第一次遇到此类问题，但很快就得到了解决！
Hi Ashley! Your satisfaction with both our products and customer service means everything to us! We're committed to ensuring you have the best experience possible, and we're thrilled that we've met your expectations. Thank you for choosing us and for your kind words! 😊
出色的客户服务纠正了我的订单问题（除了我之外没有人的错 - 作为第一次顾客，我订购了错误的东西）。我的问题得到了无缝、快速的解决，而且无需额外付费。 睫毛棒极了。我得到了专业的扩展，但看起来不太好，而且要贵得多。另外，我从来没能自己贴睫毛，而且我已经尝试过不止一次——用粘合剂和磁性睫毛。我最终放弃了，只是一直使用睫毛膏，我不喜欢使用睫毛膏，但我对我的自然睫毛非常不满意……。 到目前为止！我会经常使用这些而不是睫毛膏。真正改变游戏规则。可以说，谢谢 Moxie Lash 制作了一个更好的捕鼠器。您的睫毛很容易涂抹并且看起来棒极了。看起来很自然的睫毛看起来就像是我自己的睫毛，涂了一些睫毛膏和眼线。这是一种非常自然和微妙的外观。我迫不及待地想尝试一些更迷人的东西晚上出去！
Hey there! 😊 We appreciate your positive review! Your satisfaction is our priority, and we're here to make your experience exceptional. If there's anything else we can do for you or if you have any suggestions, please don't hesitate to reach out. We're here to support you every step of the way! ❤️
我对客户服务非常满意。 我的担忧都以简单快捷的方式得到了解答 谢谢你
Hi Gloria! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️
对问题的答复非常快。友好的代表！
Hello Melissa! We're thrilled to hear that our customer service team has left a positive impression on you. Providing exceptional service is at the heart of everything we do. Thank you for your support and for taking the time to share your feedback with us! 💖
有史以来最差的公司！！！我几乎认为他们是一个骗局。我在网上下了订单，尽管多次尝试联系他们，他们还是发送了同样的废话电子邮件……直到差不多一个月后才发货。但这还没有结束……迷失了好几个星期。有趣的是，我最初收到了 DHL 跟踪#。这次我给他们打了电话，现在显然转给了加拿大邮政。我最终收到了它，并额外支付了 50 美元的海关费用。在这次磨难中，我多次要求退款，但都被拒绝。远离这家公司！ 说真的，Moxielash，这就是你给我的回应？！额外的职责只是其中的一小部分。你对你搞砸的所有其他事情以及我收到的糟糕的客户服务发表评论怎么样？还告诉我浪费时间进一步联系海关和你们的客户服务部门？也许您应该截取屏幕截图并呈现给企业所有者。
Hi Darcie, we are so sorry to hear this. Sadly, we do not have control over duties charged by the government. We are required to ship everything in accordance with international law. If fees are applied, it cannot be undone by us. Please contact the customs agency officials to find out all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by MoxieLash. Click here to learn more on duties for international shipments: https://www.moxielash.com/pages/terms-conditions We would still like to help further! Can you please send us a screenshot of your review to [email protected]? We look forward to speaking with you soon!
我订购了某种款式，但我不是 100% 满意，Moxie 使交换变得非常容易，让我有信心再次向他们订购。
Hi Melissa! We're thrilled to hear that you're enjoying our product! Your happiness is what drives us to continually improve and innovate. If you have any questions or need assistance with anything else, please don't hesitate to get in touch. We're here to support you every step of the way! 💫
不仅睫毛令人惊叹，而且客户服务也是您在任何地方都找不到的！ 如果您对挑选的睫毛不太满意，Moxie Lash 客户服务将帮助您更换更适合您的睫毛！ 爱我的莫西睫毛！！
Hello! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
爱莫西·拉什！他们的睫毛持久且非常好！客户服务在解决订单问题方面绝对出色！我是一次又一次的回头客！
Hi Erin! Your feedback means a lot to us! We're glad you're enjoying your experience with us. If you ever need assistance, just give us a shout. We're here for you! ❤️
快速响应更新我的个人资料的请求。非常感谢……我真的很喜欢我的 MoxieLashes！
Hello there! 😊 Your review made our day brighter! We're here whenever you need us. If there's anything else you'd like to share, feel free to reach out. Thanks for choosing us! 💫
莫西拉什太棒了！他们确保我在本周末的活动之前收到了睫毛！这对我来说意味着一切！再次感谢莫西拉什
Hey Alice! Thanks for your positive review! We're thrilled to hear you're satisfied with our products. If there's anything else we can assist you with, don't hesitate to reach out. We appreciate your support! 💕
我的睫毛经验并没有奏效。我相信我有几排睫毛，很难管理。莫西·拉什毫不犹豫地把钱退给了我。 我真的很想让他们工作！
Hi Lynda, thank you for taking the time to speak with us yesterday regarding your MoxieLash order. We are glad we were able to get this resolved for you by refunding you. Please do not hesitate to reach out if you have any questions, we are always happy to help! ❤️
服务很棒，退货政策也很简单。我喜欢莫克西睫毛膏。我只是希望库存有更多款式。
Hi Bonnie! Your feedback means a lot to us! We're glad you're enjoying your experience with us. If you ever need assistance, just give us a shout. We're here for you! ❤️
客户服务非常好！露西几乎立即回复了我的电子邮件。很棒的经历。迫不及待地想尝试 Nano Grip Lashes！
Hi Lee-Ann! Thank you for recognizing Lucy for their outstanding service! We're incredibly proud of our team, and we love to hear that Lucy made your experience memorable. Your feedback means a lot to us, and we appreciate you taking the time to share it! ❤️
共 100 条符合条件的评价